LG Electronics AVS2400 You can not make a call, Appears on the screen, On the screen background

Page 70

70Troubleshooting

6

Troubleshooting

You can not make a call.	If a call does not successfully connect, verify that you have dialed a working number and
	that the far end destination is powered on and available. Verify that the network is ready
	and available. Network status is indicated at all times in the status bar. If the VCS system
	is connected to the local network, a green network status icon appears. A yellow or red
	network status icon indicates a problem with the network connection.

The system does not work with	Reboot the system that is not responding to commands from the remote control.
the remote control.

The message “OUT OF RANGE”	This message appears when the signal from the PC (video card) is out of horizontal or
appears on the screen.	vertical frequency range of the display. See the ‘Specifications’ section of this manual and
	configure your display again.

The message “CHECK SIGNAL	This message appears when the signal cable between your PC and your display is not
CABLE” appears on the screen.	connected. Check the signal cable and try again.

The message “OSD LOCKED”	You can secure the current control settings, so that they cannot be inadvertently
appears on the screen	changed. You can unlock the OSD controls at any time by pushing the MENU button for
	several seconds: the message “OSD UNLOCKED” will appear.

Display Position is incorrect.	Press the AUTO button to automatically adjust your display image to the ideal setting.
	If the results are unsatisfactory, adjust the image position using the H position and V
	position icons in the on-screen display.

On the screen background,	Press the AUTO button to automatically adjust your display image to the ideal setting. If
vertical bars or stripes are visible.	the results are unsatisfactory, decrease the vertical bars or stripes using the CLOCK icon in
	the on-screen display.

Any horizontal noise appearing	Press the AUTO button to automatically adjust your display image to the ideal setting.
in any image or characters are	If the results are unsatisfactory, decrease the horizontal bars using the PHASE icon in the
not clearly portrayed.	on-screen display.

Do you see an “Unrecognized	Make sure you check if the video card supports Plug&Play function.
monitor, Plug&Play (VESA DDC)
monitor found” message?

Image 70

Contents Video Conference Monitor Safety Information Regulatory Information FCC PartLamps Contain Mercury, Dispose Properly Disposal of your old applianceEEE Compliance with Directive. for Turkey only Or moisture, does not operate normally, or has been droppedOn Safety On InstallationOn Disposal On CleaningOn Repacking Lifting and moving the VCSContents Mode settings Customizing OSD settingsMenu settings SpecificationsFeatures IntroductionVCS Body Remote control and batteries UnpackingOverview Front of the VCSRear of the VCS Power cord Inlet AC in Connects the power plugOSD lock / unlock function Remote Control Battery InstallationConnections Attaching the standUsing the Kensington security system optional Disassembling the standAudio Connecting to a PCVideo Hdmi connectionSUB connection Connecting Network Connecting PowerConnecting Headphones Connecting a MicrophoneAdjusting the angle of the Monitor and camera Attaching the back coverInitial settings for VCS Default administrator password is 1 2 3Set the options of the Identification menu and press Set the options of the Network menu and press button Installation Main screen overview Icon Accessing the System Menu User Preferences setup Access User Preferences from which you can do the followingAdministration Using the Remote Control Administrator PreferencesAccessing Administrative Features Administration from a Web BrowserInstallation Configuring Call Preferences Controlling Remote Administration Configuring Security PreferencesAdmission Control Changing the Administrator Password Setting the User PasswordConfiguring Audio Behaviors Viewing Recent Configuration ChangesConfiguring Audio Codec Order Adjusting Audio Levels Administrator Preferences AudioTesting Primary Audio Output Selecting the Active MicrophoneSpecifying the Hostname and Domain Name Service DNS Servers Configuring Network UsageSpecifying a Locally Configured IP Address Specifying Network SpeedSpecifying an NTP Server Specifying a Vlan TagEnabling IPv6 Addressing Enabling Network Address Translation NAT Restricting Reserved PortsCall Type Number of Required UDP and TCP Ports Configuring Quality of ServiceConfiguring LifeSize Transit Preferences Call Type Number of Required UDP PortsDisabling Access to the Local Directory Populating the Corporate DirectoryReading from an Ldap Server Ldap preferences are not configuredConfiguring Auto Discovery Server and receive data was successfulConfiguring Communications Preferences Enabling TelepresenceReceiving Presentations Configuring Dialing OptionsSpecifying H.323 Settings Virtual Link Data SharingConfiguring SIP Settings Enabling H.460 Support for H.323 CallsConfiguring Appearance Preferences Video Layout PreferencesLocking the Camera Presets Configuring Video BehaviorsConfiguring Display Preferences Controlling the Camera Use by Far End UsersAdjusting the MTU of Video Packets Configuring System SettingsAdjusting Video Encoder Quality Selecting Priority of Quality Metrics for Source VideoNavigate to Administrator Preferences System License Keys Rebooting the System automaticallyManually Setting System Date and Time Identifying the SystemNavigate to Preferences System License Keys Installing a License Key ManuallyHours to complete Using Diagnostics Preferences and Tools Restoring Default SettingsUsing Network Utilities Using Camera Diagnostic PreferencesRebooting the System Do Not Disturb Using Advanced Directory Features Exclusive Web Administration FeaturesSaving and Restoring a System Configuration Downloading Call History Copying Screen Text to the ClipboardUpgrading System Software Troubleshooting Upgrade Failures Managing Calls from the Web Administration InterfaceUpgrading your System Software Upgrade Error Codes Placing a Call Near End Video QualityPlacing a Call from the Redial List To place a call from the directory, follow these steps Placing a Call from the DirectoryManually Dialing a Number from the Main Screen Manually Dialing a Video NumberAnswering or Rejecting a Call Manually Dialing a Voice NumberCall Status Using System Do Not DisturbManaging a Call Caller IDManaging PIP Hiding or Showing User Interface ElementsManaging Audio Managing Video LayoutFar End Video Near End Video Screen Layout Far End VideoNear End Video Far End Video Near End Video During aEnding a Call from the Call Manager Viewing Call StatisticsEnding a Call To hang up a call, press OK again to end the callRemoving an Entry from the Redial List Managing the Redial ListLocking and Unlocking Entries in the Redial List Adding a Redial List Entry to the DirectoryCopying an Entry from the Corporate to the Local Directory Managing the DirectoryAdding an Entry to the Local Directory Removing an Entry from the Local DirectoryEditing an Entry in the Local Directory Adding an Entry to the Meetings DirectoryMenu settings Customizing OSD settingsNavigation button overview Supported Input Description Mode settings Please contact the service center Check the power cable is connected correctlyCheck the main power switch is turned on Check the input voltage is correctYou can not make a call Configure your display againConnected. Check the signal cable and try again Appears on the screenSpecifications Diagnostic logging 280 x720p @ 25 to 30 fps ResolutionDo Not Disturb mode Directory Service H.350Admin and User level password Save, Lock, Remove Redial List featuresBackup and Restore capability Ability to disable HTTP, SSH and Telnet servicesWarranty Card Appendix