Planar PR5020 Lamp Problems, Remote Control Problems, Audio Problems, Problem The lamp goes off

Page 47

Problem: The image is flat with no contrast

DLP® Projector – User’s Manual

2.To ensure the problem is not caused by a connected PC’s video card, connect to another computer.

Problem: The image is flat with no contrast

Adjust the Contrast setting on the Main menu of the OSD.

Problem: The color of the projected image does not match the source image.

Adjust the Color Temperature and Gamma settings on the Main menu of the OSD.

Lamp Problems

Problem: There is no light from the projector

1.Check that the power cable is securely connected.

2.Ensure the power source is good by testing with another electrical device.

3.Restart the projector in the correct order and check that the Power LED is green.

4.If you have replaced the lamp recently, try resetting the lamp connections.

5.Replace the lamp module.

6.Put the old lamp back in the projector and have the projector serviced.

Problem: The lamp goes off

1.Power surges can cause the lamp to turn off. Press the power button twice to turn off the projector. When the Ready LED is on, press the power button.

2.Replace the lamp module.

3.Put the old lamp back in the projector and have the projector serviced.

Remote Control Problems

Problem: The projector does not respond to the remote control

1.Direct the remote control towards remote sensor on the projector.

2.Ensure the path between remote and sensor is not obstructed.

3.Turn off any fluorescent lights in the room.

4.Check the battery polarity.

5.Replace the batteries.

6.Turn off other Infrared-enabled devices in the vicinity.

7.Have the remote control serviced.

Audio Problems

Problem: There is no sound

1.Adjust the volume on the remote control.

2.Adjust the volume of the audio source.

3.Check the audio cable connection.

4.Test the source audio output with other speakers.

5.Have the projector serviced.

Problem: The sound is distorted

1.Check the audio cable connection.

2.Test the source audio output with other speakers.

3.Have the projector serviced.

– 39 –

Image 47

Contents Page Telephone US 1-866-PLANAR1 866 Outside US 503 Planar Systems, IncPlanar Customer Support Corporate Headquarters 1195 NW Compton Drive Beaverton, ORTrademark Recognition User’s ManualCopyright DisclaimerGeneral Safety Information Important Safety InformationSymbols Used Remote ControlReplacing the Lamp Power SafetyCleaning the Projector Symbol ExplanationsRegister Your Planar Products Today Main FeaturesCables, Replacement Lamps and Accessories About this manualMAINTENANCE AND SECURITY Table of contentsSETUP AND OPERATION ON-SCREEN DISPLAY OSD MENU SETTINGSREGULATORY COMPLIANCE SAFETY CERTIFICATIONSPR5020 Projection distance and size table TIMING MODE TABLEAvoid using the projector in dusty environments Packing ChecklistGETTING STARTED Views of Projector Parts Front-right ViewDLP Projector - User’s Manual Height-adjuster buttonPush to release height adjuster Top view-On-screen Display OSD buttons and LEDsUser’s Manual Rear view system Bottom viewSecurity Lock Secure to permanent object with a Kensington LockRemote Control Parts Page Down Page down when connected through USB to a PCProjector and Remote Control Buttons Remote Control Operating RangeInserting the Remote Control Batteries SETUP AND OPERATIONConnecting Input Devices User’s Manual Starting and Shutting down the Projector Turn off the main Power switch when the Ready LED stops flashing Setting an Access Password Security Lock Adjusting the Projector Level Use the Keystone button to correct image distor- tion Adjusting the Zoom, Focus and KeystoneAdjusting the Volume OSD Menu Controls ON-SCREEN DISPLAY OSD MENU SETTINGSNavigating the OSD Setting the OSD Language User’s Manual Gamma Main MenuInput x = available to video source Main Menu Functions Available for Connected SourceSetup Menu Setup Menu Functions Available for Connected SourceData source Advance FeatureDLP Projector - User’s Manual User Color The Config menu functions are available to all video sources Config MenuUtility Menu Utility Menu Functions Available for Connected Source Tool Menu These Status MenuReplacing the Projection Lamp MAINTENANCE AND SECURITY4. Lift the module handle up D 2. Open the lamp com- partment cover B3. Remove the two screws from the lamp module C Pull firmly on the mod- ule handle to remove the lamp module D Reverse steps 1 to 5 to install the new lamp moduleCleaning the Projector Resetting the LampUsing the Kensington Lock Cleaning the LensCleaning the Case Tips for Troubleshooting TROUBLESHOOTINGCommon problems and solutions Problem The image is blurred LED Error MessagesImage Problems Problem No image appears on the screenProblem The image is flat with no contrast Lamp ProblemsRemote Control Problems Audio ProblemsPR3020 SPECIFICATIONSInput/output connectors PR3010L Projection Distance PR3020 and PR3010 Projection distance and size tableProjection Distance V.S. Projection Size Shaded rows are equivalent measurement in feet and inches PR5020 Projection distance and size tableVideo Timing Mode TableSignal Resolution300 mm11.8 mm396 244 mm9.6 Projector DimensionsCanada Safety CertificationsREGULATORY COMPLIANCE FCC WarningPlanar Customer Support Planar Systems, Inc