Gateway E4350 manual Caring for your computer, Updating Windows, To run Windows Update

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Chapter 5: Maintaining Your Computer

Caring for your computer

To extend the life of your computer:

■When transporting your computer, we recommend that you put it in the original packaging materials.

■Keep diskettes and your computer away from magnetic fields. Magnetic fields can erase data on both diskettes and hard drives.

■Avoid subjecting your computer to extreme temperature changes.

■Keep all liquids away from your computer. When spilled onto computer components, almost any liquid can result in extremely expensive repairs that are not covered under your warranty.

■Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms.

■Do not block the ventilation fan.

■When storing your computer for an extended period of time, unplug AC power.

Updating Windows

Windows Update is the online extension of Windows that helps you to keep your computer up-to-date. Use Windows Update to choose updates for your computer’s operating system, software, and hardware. New content is added to the site regularly, so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly. Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer.

To run Windows Update:

1 Connect to the Internet.

2 Click Start, All Programs, then click Windows Update.

3 Click Scan for Available Updates.

Help and Support

For more information about Windows Update, click Start, then click Help and Support.

Type the keyword Windows Update in the HelpSpot Search box

, then click the arrow.

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Contents Page Page Contents Maintaining Your Computer Iii Page Chapter Help and Support To start Help and SupportTo access the Using Your Computer guide Using Your Computer guideSearching for a topic Gateway contact information Online helpIdentifying your computer Checking Out Your Gateway Computer Front Your computer includes the following componentsComponent Icon Description Back Back Gateway Documentation Locating your serial number Microsoft Certificate of AuthenticityFinding your specifications Accessories MemoryPrinters Storage DevicesUninterruptible power supplies USB flash driveGetting Started Working safely Reducing eye strainSetting up your computer and computer accessories Setting up your computer desk and chairSitting at your computer Avoiding discomfort and injury from repetitive strain Protecting from power source problemsChecking the voltage selection Starting your computer To set the voltage selection switchTo start your computer Waking up your computer Turning off your computerTo turn off your computer Restarting rebooting your computer To close unresponsive programs and restart your computerUsing the keyboard Standard keyboardMultifunction keyboard Function keysSpecial-function buttons Wireless keyboard Adjusting the volumeTo adjust the overall volume level using hardware controls Installing a printer, scanner, or other peripheral device Help and SupportUsing Drives and Ports Using the diskette drive To use a disketteUsing the CD or DVD drive Identifying drive typesInserting a CD or DVD To insert a CD or DVDPlaying a DVD Playing a CDCreating CDs and DVDs Using Drives and Ports Maintaining Your Computer Caring for your computer To run Windows UpdateUpdating Windows Protecting your computer from viruses To scan for virusesTo update Norton AntiVirus To remove a virusCleaning the exterior Cleaning your computerCleaning the keyboard Cleaning the mouse Cleaning the monitorTo clean your trackball mouse Cleaning CDs or DVDs To clean your optical mouseMicrosoft System Restore Reinstalling programs and driversTo run Microsoft System Restore To reinstall your program or driverRestoring your computer to the original configuration To restore your computer to the original configurationPreventing static electricity discharge Opening the case To open the caseRemoving the front bezel To remove the front bezelOpening the case To replace the front bezel Closing the case To close the caseInstalling memory To install or replace Dimm memoryInstalling memory Replacing the system battery To replace the batteryReplacing the system battery Maintaining Your Computer Troubleshooting Safety guidelines First stepsTroubleshooting Add-in cardsAudio CD or DVD drivesDVD movie will not play ComputerComputer will not start You see a Access Denied or Write protect error message You see a Disk is full error messageYou see a Non-system disk or Disk error error message Diskette driveTo restore deleted files DVD drivesFile management Hard driveInternet You see a Data error messageYou cannot connect to the Internet Keyboard Connecting to a Web site takes too longKeyboard does not work Memory Modem dial-upTo check the dialing properties Your 56K modem does not connect at 56K To run modem diagnosticsModem is not recognized by your computer To turn down the modem volume Modem is noisy when it dials and connectsScreen resolution is not correct MonitorColor is not uniform Computer is running but there is no pictureText on the display is dim or difficult to read Mouse NetworksMouse does not work Mouse works erraticallyPasswords PowerTo set a default printer PrinterYou see a Printer queue is full error message You see a Printer is out of paper error messageSound To make sure that the printer is not set to work offlineHelp Support Troubleshooting Networking Your Computer Using a router Introduction to NetworkingExample router-based Ethernet network Equipment you need for a router-based Ethernet networkInstalling Ethernet cards and drivers Creating an Ethernet networkNaming the computers and the workgroup Making sure your broadband connection worksTo identify this computer on the network Configuring the TCP/IP protocol To use a Dhcp serverCreating an Ethernet network Setting up an Ethernet network Setting up a network using a router To set up a network using a router Configuring your routerTo configure the Linksys EtherFast Cable/DSL router Creating an Ethernet network Testing your network Troubleshooting Your Ethernet network You cannot see the other computers on your networkComputer does not recognize an add-inEthernet card Your Ethernet network is running slower than you expectNetworking Your Computer Appendix a Important safety information Setting up your systemRegulatory compliance statements United States of AmericaCanada Industry Canada IC Unintentional emitter per ICES-003Laser safety statement External television antenna groundingReference Grounding component Environmental information Macrovision statement Trademark AcknowledgmentsIndex DVD Page Page RAM Page Page MAN 4350 USR GDE R0 07/05