Gateway E4350 manual Help Support

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Troubleshooting

■Make sure that mute controls are turned off. For more information, see “Adjusting the volume” on page 25.

■If you are using external speakers, see the speaker setup poster to check your speaker connections.

Help and

Support

For more information about sound troubleshooting, click Start, then click Help and Support.

Type the keyword sound troubleshooter in the Search box , then click the arrow.

www.gateway.com

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Contents Page Page Contents Maintaining Your Computer Iii Page Chapter To start Help and Support Help and SupportUsing Your Computer guide To access the Using Your Computer guideSearching for a topic Online help Gateway contact informationIdentifying your computer Checking Out Your Gateway Computer Your computer includes the following components FrontComponent Icon Description Back Back Gateway Documentation Microsoft Certificate of Authenticity Locating your serial numberFinding your specifications Storage Devices AccessoriesMemory PrintersUSB flash drive Uninterruptible power suppliesGetting Started Reducing eye strain Working safelySetting up your computer desk and chair Setting up your computer and computer accessoriesSitting at your computer Protecting from power source problems Avoiding discomfort and injury from repetitive strainChecking the voltage selection To set the voltage selection switch Starting your computerTo start your computer Turning off your computer Waking up your computerTo turn off your computer To close unresponsive programs and restart your computer Restarting rebooting your computerStandard keyboard Using the keyboardFunction keys Multifunction keyboardSpecial-function buttons Adjusting the volume Wireless keyboardTo adjust the overall volume level using hardware controls Help and Support Installing a printer, scanner, or other peripheral deviceUsing Drives and Ports To use a diskette Using the diskette driveIdentifying drive types Using the CD or DVD driveTo insert a CD or DVD Inserting a CD or DVDPlaying a CD Playing a DVDCreating CDs and DVDs Using Drives and Ports Maintaining Your Computer To run Windows Update Caring for your computerUpdating Windows To scan for viruses Protecting your computer from virusesTo remove a virus To update Norton AntiVirusCleaning your computer Cleaning the exteriorCleaning the keyboard Cleaning the monitor Cleaning the mouseTo clean your trackball mouse To clean your optical mouse Cleaning CDs or DVDsTo reinstall your program or driver Microsoft System RestoreReinstalling programs and drivers To run Microsoft System RestoreTo restore your computer to the original configuration Restoring your computer to the original configurationPreventing static electricity discharge To open the case Opening the caseTo remove the front bezel Removing the front bezelOpening the case To replace the front bezel To close the case Closing the caseTo install or replace Dimm memory Installing memoryInstalling memory To replace the battery Replacing the system batteryReplacing the system battery Maintaining Your Computer Troubleshooting First steps Safety guidelinesCD or DVD drives TroubleshootingAdd-in cards AudioComputer DVD movie will not playComputer will not start Diskette drive You see a Access Denied or Write protect error messageYou see a Disk is full error message You see a Non-system disk or Disk error error messageHard drive To restore deleted filesDVD drives File managementYou see a Data error message InternetYou cannot connect to the Internet Connecting to a Web site takes too long KeyboardKeyboard does not work Modem dial-up MemoryTo check the dialing properties To run modem diagnostics Your 56K modem does not connect at 56KModem is not recognized by your computer Monitor To turn down the modem volumeModem is noisy when it dials and connects Screen resolution is not correctComputer is running but there is no picture Color is not uniformText on the display is dim or difficult to read Mouse works erratically MouseNetworks Mouse does not workPrinter PasswordsPower To set a default printerTo make sure that the printer is not set to work offline You see a Printer queue is full error messageYou see a Printer is out of paper error message SoundHelp Support Troubleshooting Networking Your Computer Introduction to Networking Using a routerEquipment you need for a router-based Ethernet network Example router-based Ethernet networkCreating an Ethernet network Installing Ethernet cards and driversMaking sure your broadband connection works Naming the computers and the workgroupTo identify this computer on the network To use a Dhcp server Configuring the TCP/IP protocolCreating an Ethernet network Setting up an Ethernet network Setting up a network using a router Configuring your router To set up a network using a routerTo configure the Linksys EtherFast Cable/DSL router Creating an Ethernet network Testing your network Your Ethernet network is running slower than you expect Troubleshooting Your Ethernet networkYou cannot see the other computers on your network Computer does not recognize an add-inEthernet cardNetworking Your Computer Appendix a Setting up your system Important safety informationUnited States of America Regulatory compliance statementsIndustry Canada IC Unintentional emitter per ICES-003 CanadaExternal television antenna grounding Laser safety statementReference Grounding component Environmental information Trademark Acknowledgments Macrovision statementIndex DVD Page Page RAM Page Page MAN 4350 USR GDE R0 07/05