Gateway E4350 manual Passwords, Power, Printer, To set a default printer

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Troubleshooting

Passwords

Your computer does not accept your password

Make sure that CAPS LOCK is turned off, then retype the password.

Power

Your computer will not turn on

■Make sure that your power cord is connected correctly to your computer.

■If your computer is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.

■Make sure that the power cord is free from cuts or damage. Replace any damaged cables.

Printer

The printer will not turn on

■Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

■Make sure that the power cable is plugged into an AC power source.

The printer is on but will not print

■Check the cable between the printer and your computer. Make sure that it is connected to the correct port.

■Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online.

■Check the cable for bent or broken pins.

■If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup.

To set a default printer:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

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Contents Page Page Contents Maintaining Your Computer Iii Page Chapter To start Help and Support Help and SupportTo access the Using Your Computer guide Using Your Computer guideSearching for a topic Gateway contact information Online helpIdentifying your computer Checking Out Your Gateway Computer Your computer includes the following components FrontComponent Icon Description Back Back Gateway Documentation Microsoft Certificate of Authenticity Locating your serial numberFinding your specifications Memory AccessoriesPrinters Storage DevicesUSB flash drive Uninterruptible power suppliesGetting Started Reducing eye strain Working safelySetting up your computer and computer accessories Setting up your computer desk and chairSitting at your computer Avoiding discomfort and injury from repetitive strain Protecting from power source problemsChecking the voltage selection Starting your computer To set the voltage selection switchTo start your computer Waking up your computer Turning off your computerTo turn off your computer To close unresponsive programs and restart your computer Restarting rebooting your computerStandard keyboard Using the keyboardFunction keys Multifunction keyboardSpecial-function buttons Wireless keyboard Adjusting the volumeTo adjust the overall volume level using hardware controls Help and Support Installing a printer, scanner, or other peripheral deviceUsing Drives and Ports To use a diskette Using the diskette driveIdentifying drive types Using the CD or DVD driveTo insert a CD or DVD Inserting a CD or DVDPlaying a DVD Playing a CDCreating CDs and DVDs Using Drives and Ports Maintaining Your Computer Caring for your computer To run Windows UpdateUpdating Windows To scan for viruses Protecting your computer from virusesTo remove a virus To update Norton AntiVirusCleaning the exterior Cleaning your computerCleaning the keyboard Cleaning the mouse Cleaning the monitorTo clean your trackball mouse To clean your optical mouse Cleaning CDs or DVDsReinstalling programs and drivers Microsoft System RestoreTo run Microsoft System Restore To reinstall your program or driverTo restore your computer to the original configuration Restoring your computer to the original configurationPreventing static electricity discharge To open the case Opening the caseTo remove the front bezel Removing the front bezelOpening the case To replace the front bezel To close the case Closing the caseTo install or replace Dimm memory Installing memoryInstalling memory To replace the battery Replacing the system batteryReplacing the system battery Maintaining Your Computer Troubleshooting First steps Safety guidelinesAdd-in cards TroubleshootingAudio CD or DVD drivesDVD movie will not play ComputerComputer will not start You see a Disk is full error message You see a Access Denied or Write protect error messageYou see a Non-system disk or Disk error error message Diskette driveDVD drives To restore deleted filesFile management Hard driveInternet You see a Data error messageYou cannot connect to the Internet Keyboard Connecting to a Web site takes too longKeyboard does not work Modem dial-up MemoryTo check the dialing properties Your 56K modem does not connect at 56K To run modem diagnosticsModem is not recognized by your computer Modem is noisy when it dials and connects To turn down the modem volumeScreen resolution is not correct MonitorColor is not uniform Computer is running but there is no pictureText on the display is dim or difficult to read Networks MouseMouse does not work Mouse works erraticallyPower PasswordsTo set a default printer PrinterYou see a Printer is out of paper error message You see a Printer queue is full error messageSound To make sure that the printer is not set to work offlineHelp Support Troubleshooting Networking Your Computer Introduction to Networking Using a routerEquipment you need for a router-based Ethernet network Example router-based Ethernet networkCreating an Ethernet network Installing Ethernet cards and driversNaming the computers and the workgroup Making sure your broadband connection worksTo identify this computer on the network To use a Dhcp server Configuring the TCP/IP protocolCreating an Ethernet network Setting up an Ethernet network Setting up a network using a router To set up a network using a router Configuring your routerTo configure the Linksys EtherFast Cable/DSL router Creating an Ethernet network Testing your network You cannot see the other computers on your network Troubleshooting Your Ethernet networkComputer does not recognize an add-inEthernet card Your Ethernet network is running slower than you expectNetworking Your Computer Appendix a Setting up your system Important safety informationUnited States of America Regulatory compliance statementsIndustry Canada IC Unintentional emitter per ICES-003 CanadaExternal television antenna grounding Laser safety statementReference Grounding component Environmental information Trademark Acknowledgments Macrovision statementIndex DVD Page Page RAM Page Page MAN 4350 USR GDE R0 07/05