Gateway E4350 manual Sound, To make sure that the printer is not set to work offline

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Chapter 6: Troubleshooting

3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer.

■Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver.

You see a “Printer queue is full” error message

■Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.

3 Right-click the name of the printer you want to use. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark.

Help and Support

For more information about printer troubleshooting, click Start, then click Help and Support.

Type the keyword printer troubleshooter in the Search box , then click the arrow.

■Wait until files have been printed before sending additional files to the printer.

■If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory.

You see a “Printer is out of paper” error message

After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

You are not getting sound from the speakers

■Make sure that the speakers are turned on.

■Make sure that the volume controls are turned up. For more information, see “Adjusting the volume” on page 25.

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Contents Page Page Contents Maintaining Your Computer Iii Page Chapter Help and Support To start Help and SupportSearching for a topic Using Your Computer guideTo access the Using Your Computer guide Identifying your computer Online helpGateway contact information Checking Out Your Gateway Computer Front Your computer includes the following componentsComponent Icon Description Back Back Gateway Documentation Locating your serial number Microsoft Certificate of AuthenticityFinding your specifications Printers AccessoriesMemory Storage DevicesUninterruptible power supplies USB flash driveGetting Started Working safely Reducing eye strainSitting at your computer Setting up your computer desk and chairSetting up your computer and computer accessories Checking the voltage selection Protecting from power source problemsAvoiding discomfort and injury from repetitive strain To start your computer To set the voltage selection switchStarting your computer To turn off your computer Turning off your computerWaking up your computer Restarting rebooting your computer To close unresponsive programs and restart your computerUsing the keyboard Standard keyboardMultifunction keyboard Function keysSpecial-function buttons To adjust the overall volume level using hardware controls Adjusting the volumeWireless keyboard Installing a printer, scanner, or other peripheral device Help and SupportUsing Drives and Ports Using the diskette drive To use a disketteUsing the CD or DVD drive Identifying drive typesInserting a CD or DVD To insert a CD or DVDCreating CDs and DVDs Playing a CDPlaying a DVD Using Drives and Ports Maintaining Your Computer Updating Windows To run Windows UpdateCaring for your computer Protecting your computer from viruses To scan for virusesTo update Norton AntiVirus To remove a virusCleaning the keyboard Cleaning your computerCleaning the exterior To clean your trackball mouse Cleaning the monitorCleaning the mouse Cleaning CDs or DVDs To clean your optical mouseTo run Microsoft System Restore Microsoft System RestoreReinstalling programs and drivers To reinstall your program or driverRestoring your computer to the original configuration To restore your computer to the original configurationPreventing static electricity discharge Opening the case To open the caseRemoving the front bezel To remove the front bezelOpening the case To replace the front bezel Closing the case To close the caseInstalling memory To install or replace Dimm memoryInstalling memory Replacing the system battery To replace the batteryReplacing the system battery Maintaining Your Computer Troubleshooting Safety guidelines First stepsAudio TroubleshootingAdd-in cards CD or DVD drivesComputer will not start ComputerDVD movie will not play You see a Non-system disk or Disk error error message You see a Access Denied or Write protect error messageYou see a Disk is full error message Diskette driveFile management To restore deleted filesDVD drives Hard driveYou cannot connect to the Internet You see a Data error messageInternet Keyboard does not work Connecting to a Web site takes too longKeyboard Memory Modem dial-upTo check the dialing properties Modem is not recognized by your computer To run modem diagnosticsYour 56K modem does not connect at 56K Screen resolution is not correct To turn down the modem volumeModem is noisy when it dials and connects MonitorText on the display is dim or difficult to read Computer is running but there is no pictureColor is not uniform Mouse does not work MouseNetworks Mouse works erraticallyTo set a default printer PasswordsPower PrinterSound You see a Printer queue is full error messageYou see a Printer is out of paper error message To make sure that the printer is not set to work offlineHelp Support Troubleshooting Networking Your Computer Using a router Introduction to NetworkingExample router-based Ethernet network Equipment you need for a router-based Ethernet networkInstalling Ethernet cards and drivers Creating an Ethernet networkTo identify this computer on the network Making sure your broadband connection worksNaming the computers and the workgroup Configuring the TCP/IP protocol To use a Dhcp serverCreating an Ethernet network Setting up an Ethernet network Setting up a network using a router To configure the Linksys EtherFast Cable/DSL router Configuring your routerTo set up a network using a router Creating an Ethernet network Testing your network Computer does not recognize an add-inEthernet card Troubleshooting Your Ethernet networkYou cannot see the other computers on your network Your Ethernet network is running slower than you expectNetworking Your Computer Appendix a Important safety information Setting up your systemRegulatory compliance statements United States of AmericaCanada Industry Canada IC Unintentional emitter per ICES-003Laser safety statement External television antenna groundingReference Grounding component Environmental information Macrovision statement Trademark AcknowledgmentsIndex DVD Page Page RAM Page Page MAN 4350 USR GDE R0 07/05