Sharp MX-6200N, MX-7000N, MX-5500N, MX-7001N Windows Machine receives an IP address from a Dhcp

Page 40

Problem

 

Point to check

 

Solution

 

 

 

 

 

Printing does not take

 

Is the IP address selected correctly?

If the machine does not have a permanent IP address

place.

 

(Windows)

(the machine receives an IP address from a DHCP

 

 

 

 

server), printing will not be possible if the IP address

 

 

 

 

changes. Print the "All Custom Setting List" in the

 

 

 

 

system settings and check the IP address of the

 

 

 

 

machine. If the IP address has changed, change the

 

 

 

 

port setting in the printer driver.

 

 

 

 

System Settings > "List Print (User)" > "All Custom

 

 

 

Setting List"

 

 

 

 

 

Software Setup Guide / Sharpdesk Installation

 

 

 

 

Manual

 

 

 

 

 

If the IP address changes frequently, it is recommended

 

 

 

that a permanent IP address be assigned to the machine.

 

 

 

System Settings (Administrator) > "Network Settings"

 

 

 

 

 

 

 

Are you using a printer port created

When a port created with Standard TCP/IP Port in

 

 

 

using Standard TCP/IP Port?

Windows is used and the [SNMP Status Enabled]

 

 

 

(Windows 2000/XP/Server 2003/Vista*)

checkbox is

, it may not be possible to print correctly.

 

 

* Windows Vista is not available for

Change the [SNMP Status Enabled] checkbox to

.

 

 

MX-5500N/6200N/7000N.

Software Setup Guide / Sharpdesk Installation

 

 

 

 

Manual

 

 

 

 

 

 

 

 

Is AppleTalk active?

In Mac OS X, click [Network] in [System Preferences]

 

 

(Macintosh)

and select "Built-in Ethernet" in "Show". Click the

 

 

 

 

[AppleTalk] tab and make sure that [Make AppleTalk

 

 

 

 

Active] is selected.

 

 

 

 

In Mac OS 9.0 to 9.2.2, open the [Chooser] from the

 

 

 

 

Apple menu and make sure that [Active] is selected.

 

 

 

 

Printing is not possible if [Active] is not selected.

 

 

 

 

Ask your administrator to check if "Enable EtherTalk" is

 

 

 

enabled in the system settings (administrator). (The

 

 

 

 

factory default setting is "Enable".)

 

 

 

 

System Settings (Administrator) > "Network Settings"

 

 

 

> "Enable EtherTalk" >

 

 

 

 

 

 

 

 

Is "Connect via" set to [Ethernet] for

Open [AppleTalk] from the [Control Panels] and make

 

 

 

AppleTalk?

sure that [Ethernet] is selected in the "Connect via"

 

 

 

(Mac OS 9.0-9.2.2)

menu. Printing is not possible if [Ethernet] is not selected.

 

 

 

 

 

 

 

Is your computer in an unstable state?

Printing is sometimes not possible when you run

 

 

 

 

multiple applications at once or there is insufficient

 

 

 

 

memory or hard drive space. Restart your computer.

 

 

 

 

 

 

 

 

Is the machine specified correctly in the

Make sure that the printer driver of the machine is

 

 

 

software application that you are using

selected in the Print window of the application.

 

 

 

for printing?

If the printer driver does not appear in the list of

 

 

 

 

available printer drivers, it may not be installed correctly.

 

 

 

Remove the printer driver and then install it once again.

 

 

 

INSTALLATION (page 55)

 

 

 

 

 

 

 

 

Are the network connection devices

Make sure that the routers and other network

 

 

 

operating normally?

connection devices are operating correctly. If a device is

 

 

 

not powered on or is in an error state, see the manual of

 

 

 

the device to correct the problem.

 

 

 

 

 

 

 

36

Image 40
Contents Safety Guide EMC this machine and peripheral devices GREEN-AND-YELLOW EarthNeutral LiveFor the users of the fax function FAX interface cable and Line cablePage Contents Bank drafts Checks Passports Drivers licences Laser information VarningInstallation Requirements Storage of supplies Supply of spare parts and consumablesProper storage Storing toner cartridgesMachine specifications / copier specifications Required power supply Power consumptionDimensions WeightPrintable sizes Continuous copying speedsAmbient environment Automatic document feeder specifications Acoustic noise emission measurement according to ISO7779Large capacity tray MX-LCX2 specifications Large capacity tray MX-LCX3 specificationsFinisher specifications*1 Saddle stitch finisher specifications*1 Hole punching Punchable paper weightsPunching Inserter specifications Printer specifications Network scanner / Internet Fax*1 specifications Pull scan function Twain specificationsFacsimile specifications Information on Disposal for Users private households Information on Disposal for Business UsersEuropean Union Other Countries outside the EUPage Factory default passwords Factory default administrator passwordFactory default passwords Web pages Factory default setting adminImportant safety information Trademark acknowledgments Sharp Electronics Europe GmbHPage Troubleshooting System settings About this manualConventions used in this manual Please noteManuals provided with the machine Manual name ContentsPrinted manuals Removing misfeeds Removing MisfeedsPaper misfeed illustrations Paper misfeed in the finisher / saddle stitch finisher Paper misfeed in the inserter When using the MX-LCX2 When using the MX-LCX3Before removing the misfed paper in tray Paper misfeed in the paper guide tray 1, trayBefore removing the misfed paper in tray 2 to Problems related to copying operation Problems related to copying operationProblems related to copy results CopyingImage rotation does Not take placeTwo-sided copying Does not take placeProblems related to copy results Problems related to printing operation Problems related to printing operationProblems related to print results PrintingWindows Machine receives an IP address from a Dhcp Colour printing does Two-sided printingProblems related to print results Image is upside DownMany nonsense Characters are printedProblems related to transmission FacsimileECM Problems related to reception Problems related to telephone Volume is too low Problems related to audible signalsNo sound is heard Problems related to one-touch individual keys / group keys Problems related to scanning operation Problems related to scanning operationProblems related to scan results ScanningMode cannot be Take place correctly When Black & White is not selectedWhen Colour is not selected An address cannot beWhen using USB Memory Scan Received imageFile cannot be opened Transmission takes aProblems related to scan results When using PC Jpeg was selected forFile type but the file Was created as a TiffProblems related to one-touch individual keys / group keys Document Filing Stored file has DisappearedFile cannot be Property of a fileInstallation Plug and play Screen does notAppear USB ConnectionClick Performance and Maintenance and then System Not installed correctlyClick the start button and then click Control Panel Printer driver isDelete the installation information Click Add or Remove ProgramsSelect the program or driver that you wish to delete Restart your computerOther Problems Problems related to machine operation Specified machineFunctions cannot be Operation panelPrinting is not Possible or stopsDuring a job Original size is notProblems related to paper feeding and output Original misfeedsAutomatic document FeederProblems related to quality / print results Toner does not adhere Well or creases appearPaper Print quality is poorProblems related to peripheral devices Punching does not Take placeStapling position Or punch position isOther problems Staple indicator Alarm display of the inserterIndicator Cause Solution Illustration of the machine FrontBack
Related manuals
Manual 122 pages 30.26 Kb Manual 72 pages 45.99 Kb Manual 146 pages 48.56 Kb

MX-7001N, MX-6201N, MX-5500N, MX-7000N, MX-6200N specifications

The Sharp MX-6200N, MX-7000N, and MX-5500N are advanced multifunctional printers designed for medium to large business environments. These models are known for their high-performance capabilities, robust features, and cutting-edge technology, making them ideal for streamlining office tasks and enhancing productivity.

The Sharp MX-6200N offers impressive print speeds of up to 62 pages per minute, ensuring rapid document production without compromising quality. It boasts a high-resolution output of 1200 x 1200 dpi, delivering sharp and vibrant prints. The intuitive 10.1-inch touchscreen interface provides easy navigation and streamlined access to various functions, including printing, scanning, copying, and faxing.

The MX-7000N takes performance a step further with print speeds peaking at 75 pages per minute. This model features advanced scanning capabilities, enabling users to digitize documents quickly with a dual scanning option that supports both one-sided and two-sided originals. Enhanced security features, such as data encryption and user authentication, ensure that sensitive information remains protected.

Meanwhile, the MX-5500N is positioned as a versatile solution with print speeds of up to 55 pages per minute. It features a large-capacity paper tray that can hold up to 3,300 sheets, significantly reducing the frequency of paper replenishment. This model also incorporates customizable workflows, which allow users to set predefined tasks for routine printing and scanning jobs, increasing efficiency.

All three models utilize Sharp’s advanced imaging technology, combined with a real-time image processing engine, for consistent, high-quality outputs across all document types. They support various media sizes and types, from standard letter and legal paper to envelopes and labels, providing flexibility in printing.

Networking capabilities are integral to each model, featuring both wired and wireless connectivity options for seamless integration into existing office infrastructure. Additionally, they are compatible with mobile printing solutions, enabling users to print directly from their smartphones or tablets.

Overall, the Sharp MX-6200N, MX-7000N, and MX-5500N multifunction printers are powerful tools designed to meet the diverse needs of modern businesses. Whether for high-volume printing, secure document management, or versatile scanning solutions, these models stand out for their reliability, efficiency, and user-friendly features, driving productivity in any work environment.