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Printing does not take |
| Is the IP address selected correctly? | If the machine does not have a permanent IP address | ||
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| (Windows) | (the machine receives an IP address from a DHCP |
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| server), printing will not be possible if the IP address |
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| changes. Print the "All Custom Setting List" in the |
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| system settings and check the IP address of the |
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| machine. If the IP address has changed, change the |
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| port setting in the printer driver. |
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| ➞ System Settings > "List Print (User)" > "All Custom | ||
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| Setting List" |
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| ☞ Software Setup Guide / Sharpdesk Installation |
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| Manual |
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| If the IP address changes frequently, it is recommended | ||
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| that a permanent IP address be assigned to the machine. | ||
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| ➞ System Settings (Administrator) > "Network Settings" | ||
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| Are you using a printer port created | When a port created with Standard TCP/IP Port in |
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| using Standard TCP/IP Port? | Windows is used and the [SNMP Status Enabled] |
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| (Windows 2000/XP/Server 2003/Vista*) | checkbox is | , it may not be possible to print correctly. | |
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| * Windows Vista is not available for | Change the [SNMP Status Enabled] checkbox to | . | |
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| ☞ Software Setup Guide / Sharpdesk Installation |
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| Manual |
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| Is AppleTalk active? | In Mac OS X, click [Network] in [System Preferences] | ||
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| (Macintosh) | and select |
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| [AppleTalk] tab and make sure that [Make AppleTalk |
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| Active] is selected. |
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| In Mac OS 9.0 to 9.2.2, open the [Chooser] from the |
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| Apple menu and make sure that [Active] is selected. |
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| Printing is not possible if [Active] is not selected. |
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| Ask your administrator to check if "Enable EtherTalk" is | ||
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| enabled in the system settings (administrator). (The |
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| factory default setting is "Enable".) |
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| ➞ System Settings (Administrator) > "Network Settings" | ||
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| > "Enable EtherTalk" > |
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| Is "Connect via" set to [Ethernet] for | Open [AppleTalk] from the [Control Panels] and make |
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| AppleTalk? | sure that [Ethernet] is selected in the "Connect via" |
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| (Mac OS | menu. Printing is not possible if [Ethernet] is not selected. | ||
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| Is your computer in an unstable state? | Printing is sometimes not possible when you run |
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| multiple applications at once or there is insufficient |
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| memory or hard drive space. Restart your computer. |
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| Is the machine specified correctly in the | Make sure that the printer driver of the machine is |
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| software application that you are using | selected in the Print window of the application. |
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| for printing? | If the printer driver does not appear in the list of |
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| available printer drivers, it may not be installed correctly. | ||
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| Remove the printer driver and then install it once again. | ||
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| ☞ INSTALLATION (page 55) |
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| Are the network connection devices | Make sure that the routers and other network |
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| operating normally? | connection devices are operating correctly. If a device is | ||
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| not powered on or is in an error state, see the manual of | ||
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| the device to correct the problem. |
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