Sharp MX-6200N, MX-7000N, MX-5500N, MX-7001N Windows Machine receives an IP address from a Dhcp

Problem

Point to check

Solution

Printing does not take

Is the IP address selected correctly?

If the machine does not have a permanent IP address

place.

(Windows)

(the machine receives an IP address from a DHCP

server), printing will not be possible if the IP address

changes. Print the "All Custom Setting List" in the

system settings and check the IP address of the

machine. If the IP address has changed, change the

port setting in the printer driver.

➞ System Settings > "List Print (User)" > "All Custom

Setting List"

☞ Software Setup Guide / Sharpdesk Installation

Manual

If the IP address changes frequently, it is recommended

that a permanent IP address be assigned to the machine.

➞ System Settings (Administrator) > "Network Settings"

Are you using a printer port created

When a port created with Standard TCP/IP Port in

using Standard TCP/IP Port?

Windows is used and the [SNMP Status Enabled]

(Windows 2000/XP/Server 2003/Vista*)

checkbox is

, it may not be possible to print correctly.

* Windows Vista is not available for

Change the [SNMP Status Enabled] checkbox to

.

MX-5500N/6200N/7000N.

☞ Software Setup Guide / Sharpdesk Installation

Manual

Is AppleTalk active?

In Mac OS X, click [Network] in [System Preferences]

(Macintosh)

and select "Built-in Ethernet" in "Show". Click the

[AppleTalk] tab and make sure that [Make AppleTalk

Active] is selected.

In Mac OS 9.0 to 9.2.2, open the [Chooser] from the

Apple menu and make sure that [Active] is selected.

Printing is not possible if [Active] is not selected.

Ask your administrator to check if "Enable EtherTalk" is

enabled in the system settings (administrator). (The

factory default setting is "Enable".)

➞ System Settings (Administrator) > "Network Settings"

> "Enable EtherTalk" >

Is "Connect via" set to [Ethernet] for

Open [AppleTalk] from the [Control Panels] and make

AppleTalk?

sure that [Ethernet] is selected in the "Connect via"

(Mac OS 9.0-9.2.2)

menu. Printing is not possible if [Ethernet] is not selected.

Is your computer in an unstable state?

Printing is sometimes not possible when you run

multiple applications at once or there is insufficient

memory or hard drive space. Restart your computer.

Is the machine specified correctly in the

Make sure that the printer driver of the machine is

software application that you are using

selected in the Print window of the application.

for printing?

If the printer driver does not appear in the list of

available printer drivers, it may not be installed correctly.

Remove the printer driver and then install it once again.

☞ INSTALLATION (page 55)

Are the network connection devices

Make sure that the routers and other network

operating normally?

connection devices are operating correctly. If a device is

not powered on or is in an error state, see the manual of

the device to correct the problem.