Sharp MX-5500N, MX-6200N, MX-7000N, MX-7001N, MX-6201N Problems related to quality / print results

Page 67

Problem

 

Point to check

Solution

 

 

 

 

The paper misfeeds.

 

Has the correct paper size been set?

If you are using a special size, be sure to specify the

 

 

 

paper size.

 

 

 

 

If the size of paper loaded in a tray was changed, be

 

 

 

sure to check the paper size setting.

 

 

 

System Settings > "Paper Tray Settings" > "Tray

 

 

 

Settings"

 

 

 

 

 

 

 

Did you add paper to the bypass tray?

When adding paper, remove any paper remaining in the

 

 

 

bypass tray, combine it with the paper to be added, and

 

 

 

reload as a single stack. If paper is added without

 

 

 

removing the remaining paper, a misfeed may result.

 

 

 

Illustration of the machine (G) (page 69)

Paper does not feed

 

 

 

 

Is the paper loaded correctly in the

Set the guides to the size of the paper. Make sure the

from the paper tray.

 

paper tray?

height of the paper does not exceed the indicator line.

 

 

 

Illustration of the machine (I) (page 69)

 

 

 

 

 

 

In the Paper Tray Settings of the system

Check the Paper Tray Settings and see if checkmarks

 

 

settings, are restrictions placed on the

appear in the checkboxes of each mode (Feeding

 

 

trays that can be used in each mode

Approved Job). Functions without a checkmark cannot

 

 

(copy, print, fax, Internet fax, and

be used for printing using that tray.

 

 

document filing)?

System Settings > "Paper Tray Settings" > "Tray

 

 

 

Settings" > "Change" >

(Each mode)

The image on paper is

 

 

 

 

Is too much paper loaded in the bypass

Do not load more than the maximum number of sheets.

skewed.

 

tray?

The maximum number of sheets varies depending on

 

 

 

the paper type setting. For more information, see

 

 

 

"SPECIFICATIONS" in this operation manual.

 

 

 

 

 

 

Are the bypass tray guides adjusted to

Adjust the bypass tray guides to the width of the paper.

 

 

the width of the paper?

Illustration of the machine (F) (page 69)

 

 

 

 

 

 

Are the original guides adjusted to the

Adjust the original guides to the width of the paper.

 

 

width of the paper?

Illustration of the machine (K) (page 70)

The automatic

 

 

 

 

Have functions been disabled by the

Some functions may have been disabled in the system

document feeder does

 

administrator?

settings (administrator). Check with your administrator.

not operate.

 

 

 

 

 

 

 

 

 

Problems related to quality / print results

Problem

 

Point to check

Solution

 

 

 

 

Lines appear in the

 

Are the scanning areas of the document

Clean the scanning areas of the document glass or

scanned image.

 

glass or automatic document feeder

automatic document feeder.

 

 

dirty?

"5. MAINTENANCE" in the User's Guide

 

 

 

 

 

 

Is the bypass feed roller dirty?

Clean the surface of the bypass feed roller.

 

 

 

"5. MAINTENANCE" in the User's Guide

Smudges appear on

 

 

 

 

Are you using paper that is not within

Use SHARP-recommended paper. Using paper that is

printed output.

 

the specifications?

for other models or special paper that is not supported

 

 

 

may result in misfeeds, creases, or smudges.

 

 

 

"SUPPLIES" in this operation manual

 

 

 

 

63

Image 67
Contents Safety Guide Live EMC this machine and peripheral devicesGREEN-AND-YELLOW Earth NeutralFAX interface cable and Line cable For the users of the fax functionPage Contents Bank drafts Checks Passports Drivers licences Varning Laser informationInstallation Requirements Storing toner cartridges Storage of suppliesSupply of spare parts and consumables Proper storageMachine specifications / copier specifications Weight Required power supplyPower consumption DimensionsPrintable sizes Continuous copying speedsAmbient environment Acoustic noise emission measurement according to ISO7779 Automatic document feeder specificationsLarge capacity tray MX-LCX3 specifications Large capacity tray MX-LCX2 specificationsFinisher specifications*1 Saddle stitch finisher specifications*1 Hole punching Punchable paper weightsPunching Inserter specifications Printer specifications Pull scan function Twain specifications Network scanner / Internet Fax*1 specificationsFacsimile specifications Other Countries outside the EU Information on Disposal for Users private householdsInformation on Disposal for Business Users European UnionPage Factory default setting admin Factory default passwordsFactory default administrator password Factory default passwords Web pagesImportant safety information Sharp Electronics Europe GmbH Trademark acknowledgmentsPage Troubleshooting Please note System settingsAbout this manual Conventions used in this manualManuals provided with the machine Manual name ContentsPrinted manuals Removing misfeeds Removing MisfeedsPaper misfeed illustrations Paper misfeed in the finisher / saddle stitch finisher Paper misfeed in the inserter When using the MX-LCX3 When using the MX-LCX2Before removing the misfed paper in tray Paper misfeed in the paper guide tray 1, trayBefore removing the misfed paper in tray 2 to Copying Problems related to copying operationProblems related to copying operation Problems related to copy resultsDoes not take place Image rotation doesNot take place Two-sided copyingProblems related to copy results Printing Problems related to printing operationProblems related to printing operation Problems related to print resultsWindows Machine receives an IP address from a Dhcp Two-sided printing Colour printing doesProblems related to print results Down Image is upsideCharacters are printed Many nonsenseFacsimile Problems related to transmissionECM Problems related to reception Problems related to telephone Volume is too low Problems related to audible signalsNo sound is heard Problems related to one-touch individual keys / group keys Scanning Problems related to scanning operationProblems related to scanning operation Problems related to scan resultsAn address cannot be Mode cannot beTake place correctly When Black & White is not selected When Colour is not selectedTransmission takes a When using USB Memory ScanReceived image File cannot be openedProblems related to scan results Was created as a Tiff When using PCJpeg was selected for File type but the fileProblems related to one-touch individual keys / group keys Document Filing Property of a file Stored file hasDisappeared File cannot beInstallation Connection Plug and playScreen does not Appear USBPrinter driver is Click Performance and Maintenance and then SystemNot installed correctly Click the start button and then click Control PanelRestart your computer Delete the installation informationClick Add or Remove Programs Select the program or driver that you wish to deleteOther Problems Operation panel Problems related to machine operationSpecified machine Functions cannot beOriginal size is not Printing is notPossible or stops During a jobFeeder Problems related to paper feeding and outputOriginal misfeeds Automatic documentProblems related to quality / print results Print quality is poor Toner does not adhereWell or creases appear PaperProblems related to peripheral devices Or punch position is Punching does notTake place Stapling positionOther problems Staple indicator Alarm display of the inserterIndicator Cause Solution Front Illustration of the machineBack
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MX-7001N, MX-6201N, MX-5500N, MX-7000N, MX-6200N specifications

The Sharp MX-6200N, MX-7000N, and MX-5500N are advanced multifunctional printers designed for medium to large business environments. These models are known for their high-performance capabilities, robust features, and cutting-edge technology, making them ideal for streamlining office tasks and enhancing productivity.

The Sharp MX-6200N offers impressive print speeds of up to 62 pages per minute, ensuring rapid document production without compromising quality. It boasts a high-resolution output of 1200 x 1200 dpi, delivering sharp and vibrant prints. The intuitive 10.1-inch touchscreen interface provides easy navigation and streamlined access to various functions, including printing, scanning, copying, and faxing.

The MX-7000N takes performance a step further with print speeds peaking at 75 pages per minute. This model features advanced scanning capabilities, enabling users to digitize documents quickly with a dual scanning option that supports both one-sided and two-sided originals. Enhanced security features, such as data encryption and user authentication, ensure that sensitive information remains protected.

Meanwhile, the MX-5500N is positioned as a versatile solution with print speeds of up to 55 pages per minute. It features a large-capacity paper tray that can hold up to 3,300 sheets, significantly reducing the frequency of paper replenishment. This model also incorporates customizable workflows, which allow users to set predefined tasks for routine printing and scanning jobs, increasing efficiency.

All three models utilize Sharp’s advanced imaging technology, combined with a real-time image processing engine, for consistent, high-quality outputs across all document types. They support various media sizes and types, from standard letter and legal paper to envelopes and labels, providing flexibility in printing.

Networking capabilities are integral to each model, featuring both wired and wireless connectivity options for seamless integration into existing office infrastructure. Additionally, they are compatible with mobile printing solutions, enabling users to print directly from their smartphones or tablets.

Overall, the Sharp MX-6200N, MX-7000N, and MX-5500N multifunction printers are powerful tools designed to meet the diverse needs of modern businesses. Whether for high-volume printing, secure document management, or versatile scanning solutions, these models stand out for their reliability, efficiency, and user-friendly features, driving productivity in any work environment.