Sharp MX-6200N, MX-7000N, MX-5500N, MX-7001N, MX-6201N Facsimile, Problems related to transmission

Page 45

FACSIMILE

This chapter provides solutions to possible facsimile problems. See the following table of contents to locate the appropriate page for your question or problem.

Problems related to transmission

• Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

• The transmitted fax prints out blank at the receiving side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

• The transmitted fax is reduced by the receiving fax machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

• Transmission does not begin at the specified time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Problems related to reception

• Printing does not take place after reception.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

• Manual reception / polling reception are not possible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

• The received image is faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

• The machine does not begin fax reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Problems related to telephone

• Dialling is not possible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

• You cannot talk to the other party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Problems related to audible signals

• The volume is too low. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

• No sound is heard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Problems related to one-touch individual keys / group keys

• A one-touch individual key or group key cannot be stored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

• A one-touch individual key or group key cannot be edited or deleted. . . . . . . . . . . . . . . . . . . . . . . . . . 46

You wish to delete or edit an individual key but do not know which group key it is stored in. . . . . . . . 46

You wish to delete or edit an individual or group key but do not know which program key it is

stored in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 59).

If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the

main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( ) in that order.

*When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.

Problems related to transmission

Problem

 

Point to check

Solution

 

 

 

 

Transmission does

 

Is the telephone line connected

Check the telephone line socket, the wall socket, and

not take place.

 

securely?

any extension adapters to make sure that all

 

 

 

connections are secure.

 

 

 

Illustration of the machine (N) (page 70)

 

 

 

 

41

Image 45
Contents Safety Guide GREEN-AND-YELLOW Earth EMC this machine and peripheral devicesNeutral LiveFAX interface cable and Line cable For the users of the fax functionPage Contents Bank drafts Checks Passports Drivers licences Varning Laser informationInstallation Requirements Supply of spare parts and consumables Storage of suppliesProper storage Storing toner cartridgesMachine specifications / copier specifications Power consumption Required power supplyDimensions WeightContinuous copying speeds Printable sizesAmbient environment Acoustic noise emission measurement according to ISO7779 Automatic document feeder specificationsLarge capacity tray MX-LCX3 specifications Large capacity tray MX-LCX2 specificationsFinisher specifications*1 Saddle stitch finisher specifications*1 Punchable paper weights Hole punchingPunching Inserter specifications Printer specifications Pull scan function Twain specifications Network scanner / Internet Fax*1 specificationsFacsimile specifications Information on Disposal for Business Users Information on Disposal for Users private householdsEuropean Union Other Countries outside the EUPage Factory default administrator password Factory default passwordsFactory default passwords Web pages Factory default setting adminImportant safety information Sharp Electronics Europe GmbH Trademark acknowledgmentsPage Troubleshooting About this manual System settingsConventions used in this manual Please noteManual name Contents Manuals provided with the machinePrinted manuals Removing Misfeeds Removing misfeedsPaper misfeed illustrations Paper misfeed in the finisher / saddle stitch finisher Paper misfeed in the inserter When using the MX-LCX3 When using the MX-LCX2Paper misfeed in the paper guide tray 1, tray Before removing the misfed paper in trayBefore removing the misfed paper in tray 2 to Problems related to copying operation Problems related to copying operationProblems related to copy results CopyingNot take place Image rotation doesTwo-sided copying Does not take placeProblems related to copy results Problems related to printing operation Problems related to printing operationProblems related to print results PrintingWindows Machine receives an IP address from a Dhcp Two-sided printing Colour printing doesProblems related to print results Down Image is upsideCharacters are printed Many nonsenseFacsimile Problems related to transmissionECM Problems related to reception Problems related to telephone Problems related to audible signals Volume is too lowNo sound is heard Problems related to one-touch individual keys / group keys Problems related to scanning operation Problems related to scanning operationProblems related to scan results ScanningTake place correctly When Black & White is not selected Mode cannot beWhen Colour is not selected An address cannot beReceived image When using USB Memory ScanFile cannot be opened Transmission takes aProblems related to scan results Jpeg was selected for When using PCFile type but the file Was created as a TiffProblems related to one-touch individual keys / group keys Document Filing Disappeared Stored file hasFile cannot be Property of a fileInstallation Screen does not Plug and playAppear USB ConnectionNot installed correctly Click Performance and Maintenance and then SystemClick the start button and then click Control Panel Printer driver isClick Add or Remove Programs Delete the installation informationSelect the program or driver that you wish to delete Restart your computerOther Problems Specified machine Problems related to machine operationFunctions cannot be Operation panelPossible or stops Printing is notDuring a job Original size is notOriginal misfeeds Problems related to paper feeding and outputAutomatic document FeederProblems related to quality / print results Well or creases appear Toner does not adherePaper Print quality is poorProblems related to peripheral devices Take place Punching does notStapling position Or punch position isOther problems Alarm display of the inserter Staple indicatorIndicator Cause Solution Front Illustration of the machineBack
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MX-7001N, MX-6201N, MX-5500N, MX-7000N, MX-6200N specifications

The Sharp MX-6200N, MX-7000N, and MX-5500N are advanced multifunctional printers designed for medium to large business environments. These models are known for their high-performance capabilities, robust features, and cutting-edge technology, making them ideal for streamlining office tasks and enhancing productivity.

The Sharp MX-6200N offers impressive print speeds of up to 62 pages per minute, ensuring rapid document production without compromising quality. It boasts a high-resolution output of 1200 x 1200 dpi, delivering sharp and vibrant prints. The intuitive 10.1-inch touchscreen interface provides easy navigation and streamlined access to various functions, including printing, scanning, copying, and faxing.

The MX-7000N takes performance a step further with print speeds peaking at 75 pages per minute. This model features advanced scanning capabilities, enabling users to digitize documents quickly with a dual scanning option that supports both one-sided and two-sided originals. Enhanced security features, such as data encryption and user authentication, ensure that sensitive information remains protected.

Meanwhile, the MX-5500N is positioned as a versatile solution with print speeds of up to 55 pages per minute. It features a large-capacity paper tray that can hold up to 3,300 sheets, significantly reducing the frequency of paper replenishment. This model also incorporates customizable workflows, which allow users to set predefined tasks for routine printing and scanning jobs, increasing efficiency.

All three models utilize Sharp’s advanced imaging technology, combined with a real-time image processing engine, for consistent, high-quality outputs across all document types. They support various media sizes and types, from standard letter and legal paper to envelopes and labels, providing flexibility in printing.

Networking capabilities are integral to each model, featuring both wired and wireless connectivity options for seamless integration into existing office infrastructure. Additionally, they are compatible with mobile printing solutions, enabling users to print directly from their smartphones or tablets.

Overall, the Sharp MX-6200N, MX-7000N, and MX-5500N multifunction printers are powerful tools designed to meet the diverse needs of modern businesses. Whether for high-volume printing, secure document management, or versatile scanning solutions, these models stand out for their reliability, efficiency, and user-friendly features, driving productivity in any work environment.