DOCUMENT FILING
This chapter provides solutions to possible document filing problems. See the following table of contents to locate the appropriate page for your question or problem.
• Document filing does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
• A filed data can not be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
• A job cannot be stored in a custom folder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
• A stored file has disappeared. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• A file cannot be deleted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• The property of a file cannot be set to [Confidential]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• A file name cannot be stored or changed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
• A custom folder name cannot be stored or changed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
•A file name is cut off.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
•If you cannot find the item that you are looking for in the above table of contents, see "OTHER PROBLEMS" (page 59).
•If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key (
) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( 
) in that order.
*When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be lost.
Problem |
| Point to check | Solution |
|
|
|
|
Document filing does |
| Did you select document filing settings | In print mode, enable document filing on the [Job |
not take place. |
| in the printer driver? | Handling] tab of the printer driver. |
|
|
| In copy mode or image send mode, touch the [Quick |
|
|
| File] key or the [File] key and then use the document |
|
|
| filing function. |
|
|
|
|
|
| Have functions been disabled by the | Some functions may have been disabled in the system |
|
| administrator? | settings (administrator). Check with your administrator. |
|
|
| When user authentication is enabled, the functions that |
|
|
| you can use may be restricted in your user settings. |
|
|
| Check with your administrator. |
A filed data can not be |
|
|
|
| Have functions been disabled by the | Some functions may have been disabled in the system | |
printed. |
| administrator? | settings (administrator). Check with your administrator. |
|
|
| When user authentication is enabled, the functions that |
|
|
| you can use may be restricted in your user settings. |
|
|
| Check with your administrator. |
A job cannot be stored |
|
|
|
| Do custom folders appear in "Folder | Click the [Get Folder Name] button in the document | |
in a custom folder. |
| Information"? | filing save screen of the printer driver to call up the |
|
| (When printing) | custom folders that have been created on the machine. |
|
|
|
|
|
| Does the custom folder have a | Enter the password configured in the machine in the |
|
| password? | document filing save screen. |
|
|
|
|
53