Sharp MX-5500N, MX-6200N, MX-7000N An address cannot be, Specified, Mode cannot be, Selected

Problem	Point to check	Solution
Transmission does	Does the image file exceed the e-mail	If your administrator has set a limit on the size of
not take place.	attachment limit set in the system	transmitted files, a file that exceeds the limit cannot be
	settings (administrator)?	transmitted. Check with your administrator.
	Did the image file exceed the file	Reduce the size of the file attachment (reduce the
	attachment size limit of your mail	number of pages scanned). The size of the file can also
	server?	be reduced by scanning using a lower resolution setting.
	(When Scan to E-mail is used.)	Ask your mail server administrator what the file size limit
		is for one e-mail transmission.
	Has the folder on the destination	If the destination folder is not configured as a shared
	computer been set as a shared folder so	folder, select "share" in the folder properties. If the folder
	that files can be sent to it?	was moved or otherwise changed, the "share" setting
	(When using Scan to Network Folder.)	may have been cancelled.
	Did you place a long size original on the	A long size original cannot be scanned from the
	document glass when it is scanned?	document glass. Place originals in the document feeder
		tray of the automatic document feeder.
	Did you place an original that is folded?	If a folded original is placed in the automatic document
		feeder, an error will occur and scanning will be
		cancelled when the actual original size is detected
		during scanning.
		Following the instructions in the display, unfold the
		original, place it in the automatic document feeder
		again, and rescan.
An address cannot be
	Have functions been disabled by the	Some functions may have been disabled in the system
specified.	administrator?	settings (administrator). Check with your administrator.
		When user authentication is enabled, the functions that
Mode cannot be		you can use may be restricted in your user settings.
selected.		Check with your administrator.
Auto selection of the
	Are you scanning one of the following	When the colour mode is set to "Auto", the machine
colour mode does not	types of originals?	detects whether the original is black and white or colour
take place correctly.	When Black & White is not selected:	when the [COLOUR START] key (	) is pressed;
	• Are there colours or colouring in the	however, in the cases at left, automatic detection may
	paper?	not give the correct result. In this event, specify the
	When Colour is not selected:	colour mode manually.
	• Is the colour in the original very light?
	• Is the colour in the original very dark,
	almost black?
	• Is only a very small area of the
	original coloured?

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