Sharp AL-1215 operation manual Troubleshooting the Unit

Page 63

8 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the online manual or the Help file for the printer/scanner driver.

TROUBLESHOOTING

If any problem occurs, check the list below before contacting our Technical Assistance Department.

Problem

Possible cause

Solution

Page

 

Unit plugged in?

Plug the unit into a grounded outlet.

12

Unit does not

Power switch on?

Turn the power switch on.

12

Side cover closed securely?

Gently close the side cover.

11

operate.

 

Front cover closed?

Gently close the front cover and then

11

 

 

close the side cover.

 

 

 

 

Is the original placed face

Place the original face down on the

 

Blank copies

down on the original table

original table or face up in the SPF/

47, 48

or face up in the SPF/

RSPF.

 

 

 

RSPF?

 

 

 

 

 

 

 

Is original image too dark or

Adjust the exposure manually.

49

 

too light?

 

 

 

 

Copies are too

Is the unit in the automatic

Adjust the automatic exposure level.

50

dark or too light.

exposure mode?

 

 

 

 

Is the unit in the photo

Cancel the photo exposure mode.

49

 

exposure mode?

 

 

 

 

Dust, dirt,

Original table or original

Clean regularly.

59

cover dirty?

 

smudges appear

 

 

Original smudged or

Use a clean original.

 

on copies.

blotchy?

 

 

 

 

Striped copies

Is transfer charger clean?

Clean the transfer charger.

60

 

Non-standard paper used?

Use standard paper. If using special

 

 

 

papers, feed the paper through the

14

 

 

single bypass/multi-bypass tray.

 

 

Paper curled or damp?

Store paper flat in the wrapper in a

 

 

dry location.

Paper misfeeds

 

 

Pieces of paper inside unit?

Remove all pieces of misfed paper.

63

frequently.

Paper guides in the paper

Set the guides properly depending on

15, 17

 

 

tray not set properly?

the paper size.

 

 

Too much paper in the

Remove excessive paper from the

 

 

paper tray or multi-bypass

tray.

15, 17

 

tray?

 

 

 

Is the paper too heavy?

Use paper within the specified range.

14

Images rub off the

Paper damp?

Replace with dry paper. If the unit is

 

copy easily.

 

not used for long time, remove the

71

 

paper from the paper tray and store it

 

 

 

 

 

in its wrapper in a dry location.

 

8

61

Image 63
Contents AL-1215 AL-1530CS AL-1540CS AL-1551CS For Your Protection Do not install your unit in areas that are Important points when selecting an installation siteTrademark acknowledgements Safety precautionsContents Using the Manuals Online manual AL-1530CS, AL-1540CS, AL-1551CSConventions used in this manual and online manual Paper tray Single bypass AL-1215/1530CS/ 1540CS Interface Part NamesSPF/RSPF AL-1540CS/1551CS Original cover AL-1215/1530CSOperation Panel Original to copy key and indicators AL-1551CSSetup Procedure Setting UP the UnitPreparing the Unit for Installation Checking Packed Components and AccessoriesLockUnlock Release the scan head locking switchInstalling the TD Cartridge Page About the scan head Power onPower off methods Initial settings of operation panelAL-1551CS only Paper Type of paper Type of media Size Weight FeedingLoading the Paper Tray Gently push the paper tray back into the unit Open the multi-bypass tray and extend the tray Multi-bypass tray AL-1551CSPress the tray select key to select the multi-bypass tray Using copy modeUsing printer mode Single bypass AL-1215/AL-1530CS/AL-1540CSButton Manager Software for the Sharp Personal MFP SeriesMFP driver SharpdeskBefore Installation Hardware and Software RequirementsMFP Driver Button Operating Interface Reference pages for how to install Installing the SoftwareFlow of installation Installing onto Windows XP USB/parallel interfaceDouble-click the setup icon Button Manager installer will start Begin installation of the printer driver Begin installation of the scanner driverInstalling onto Windows 98/Me/2000 USB interface Copying files for MFP driver installation Click the Close button when Windows 95/NT Establish the printer settings and click the Next button You have completed the installation of all the software Power save indicator Indicators on the Operation PanelStart indicator Online indicatorOpening the printer driver from the start menu Using the Printer ModeHow to print Using the Scanner Mode Using the Button ManagerSetting up the Button Manager Windows 98/Me/2000 Properties screen, clickEvents tab Scan Button Destination Setting Dialog Box Flow of the Button Manager setting Scanner AL Event Application Application launched Number Using the Scanner key to begin scanningPress the Scanner key Press the right copy quantity key toPress the start Key Opening the scanner driver and scanning from your computerSelect Sharp Personal MFP Series, and click the Select Scanning with the Scanner and Camera Wizard in Windows XP Select a name, format, and folder for the scanned imageClick Finish in the screen that appears HOW to USE the Online Manual Installing Acrobat ReaderClick the to read the online manual Using Other Installed Drivers Obtain a shielded USB interface cable Connecting the Interface CableConnecting the USB interface cable Connecting the parallel interface cablePlace the original Select the copy settingsIf you are using the single bypass Copy FlowOriginal Placement Using the original tableAbout interrupt copying Using the SPF/RSPF Stream feeding modeOriginal feeder tray SET the Copy Quantity Exposure ADJUSTMENT/PHOTO CopyingExposure adjustment Photo modeAutomatic exposure adjustment REDUCTION/ENLARGEMENT/ZOOM Set the reduction/enlargement ratioTo select a zoom ratio About the Special Functions of AL-1551CS Two sided copyingMaking two-sided copies Press the tray select key Selecting the trayDescription of Special Functions Toner Save ModeUser Programs Displaying Total Number of Copies Program Mode ParametersTD Cartridge Replacement Gently pull the TD cartridge outWhile pressing the lock release Button Gently pull the cartridge out. Dispose Drum Cartridge ReplacementCleaning the Unit CabinetOriginal table and the back side of the original cover/SPF Transfer charger Troubleshooting Troubleshooting the UnitIndication Cause and remedy Status IndicatorsMisfeed Removal Paper feed area. p.66Misfeed in the paper feed area. p.64 Misfeed in the paper feed area Misfeed in the fusing areaRotate the feeding roller Direction of the arrow Lower the fusing unit release leverMisfeed in the transport area Open the front coverMisfeed in the lower paper feed area AL-1551CS Misfeed in the SPF/RSPFOpen the lower side cover under the multi-bypass AL-1551CS Appendix SpecificationsSharp GDI Parallel interface cable About Supplies and OptionsSupply list Interface cableStore the supplies in a location that is Moving and Storing the UnitMoving instructions Proper storageRspf SPF IndexMFP driver Index by Purpose Software License Limited Warranty on Media Material Safety Data Sheet Hazards Identification Exposure Control / Personal Protection Ecological Information Data Revised Jun.28.2002 Data Issued Msds NO. F-30831 Specific hazards None Stability DOT USA For users in the USA Sharp Electronics Corporation