Sharp AL-1255, AL-1555, AL-1456, AL-1045 operation manual Troubleshooting the Unit

Page 63

8 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the online manual or the Help file for the printer/scanner driver.

TROUBLESHOOTING

If any problem occurs, check the list below before contacting our Technical Assistance Department.

Problem

Possible cause

Solution

Page

 

 

Unit plugged in?

Plug the unit into a grounded outlet.

12

 

Unit does not

Power switch on?

Turn the power switch on.

12

 

Side cover closed securely?

Gently close the side cover.

11

 

operate.

 

 

Front cover closed?

Gently close the front cover and then

11

 

 

 

close the side cover.

 

 

 

 

 

 

Is the original placed face

Place the original face down on the

 

 

Blank copies

down on the original table

original table or face up in the SPF/

47, 48

 

or face up in the SPF/

RSPF.

 

 

 

 

 

RSPF?

 

 

 

 

 

 

 

 

 

Is original image too dark or

Adjust the exposure manually.

49

 

 

too light?

 

 

 

 

 

 

Copies are too

Is the unit in the automatic

Adjust the automatic exposure level.

50

 

dark or too light.

exposure mode?

 

 

 

 

 

 

Is the unit in the photo

Cancel the photo exposure mode.

49

 

 

exposure mode?

 

 

 

 

 

 

Dust, dirt,

Original table or original

Clean regularly.

59

 

cover dirty?

 

 

smudges appear

 

 

 

Original smudged or

Use a clean original.

 

on copies.

blotchy?

 

 

 

 

 

 

Striped copies

Is transfer charger clean?

Clean the transfer charger.

60

 

 

Non-standard paper used?

Use standard paper. If using special

 

 

 

 

papers, feed the paper through the

14

 

 

 

single bypass/multi-bypass tray.

 

 

 

Paper curled or damp?

Store paper flat in the wrapper in a

 

 

 

dry location.

 

Paper misfeeds

 

 

 

Pieces of paper inside unit?

Remove all pieces of misfed paper.

63

 

frequently.

 

Paper guides in the paper

Set the guides properly depending on

15

 

 

 

 

tray not set properly?

the paper size.

 

 

 

8

 

 

 

 

 

Too much paper in the

Remove excessive paper from the

 

 

paper tray or multi-bypass

tray.

16

 

tray?

 

 

 

Is the paper too heavy?

Use paper within the specified range.

14

 

Images rub off the

Paper damp?

Replace with dry paper. If the unit is

 

 

copy easily.

 

not used for long time, remove the

71

 

 

paper from the paper tray and store it

 

 

 

 

 

 

 

in its wrapper in a dry location.

 

 

61

Image 63
Contents AL-1045 AL-1255 AL-1456 AL-1555 Varoitus For servicing and proper ventilation Important points when selecting an installation siteDo not install your unit in areas that are Be sure to allow the required space around the machineTrademark acknowledgements Safety precautionsContents Using the Manuals Online manualConventions used in this manual and online manual Part Names Original coverInterface Operation Panel Original to copy key and indicators AL-1555Setup Procedure Setting UP the UnitPreparing the Unit for Installation Checking Packed Components and AccessoriesLockUnlock Release the scan head locking switchInstalling the TD Cartridge Page About the scan head Power onPower off methods Initial settings of operation panelAL-1555 only Paper Type of paper Type of media Size Weight FeedingLoading the Paper Tray Gently push the paper tray back into the unit Multi-bypass tray AL-1555 Open the multi-bypass tray and extend the trayPress the tray select key to select the multi-bypass tray Using copy mode Using printer modeSingle bypass AL-1045/AL-1255/AL-1456 Sharpdesk Software for the Sharp Personal MFP SeriesHardware and Software Requirements MFP driverMFP Driver Button Before InstallationFlow of installation Operating Interface Reference pages for how to installInstalling the Software Installing onto Windows XP USB/parallel interfaceDouble-click the Setup icon Button Manager installer will start Setup program will start to copy the files Begin installation of the printer driver Begin installation of the scanner driverInstalling onto Windows 98/Me/2000 USB interface Copying files for MFP driver installation Connect the USB interface cable. p.45 Click the Close button whenWindows 95/NT Establish the printer settings and click the Next button Connect the parallel interface cable Power save indicator Indicators on the Operation PanelStart indicator On Line indicatorUsing the Printer Mode Opening the printer driver from the start menuClick the Printing Preferences button in the General tab Tray How to printUsing the Scanner Mode Using the Button ManagerSetting up the Button Manager Windows 98/Me/2000 Properties screen, clickEvents tab Scan Parameter Settings Dialog Box Flow of the Button Manager setting Press the Scanner key Using the Scanner key to begin scanningOpening the scanner driver and scanning from your computer Press the start keyApplication Application launched Number Select Sharp Personal MFP Series, and click the Select ButtonClick here Click Finish in the screen that appears For information on the settings, seeScanning with the Scanner and Camera Wizard in Windows XP Select a name, format, and folder for the scanned imageClick the to read the online manual HOW to USE the Online ManualInstalling Acrobat Reader Using Other Installed Drivers Obtain a shielded USB interface cable Connecting the Interface CableConnecting the USB interface cable Connecting the parallel interface cableScan Once / Print Many Copy FlowStart copying Original Placement Using the original tableAbout interrupt copying Using the SPF/RSPF Stream feeding modeOriginal feeder tray Exposure ADJUSTMENT/PHOTO Copying Exposure adjustmentSET the Copy Quantity Automatic exposure adjustment REDUCTION/ENLARGEMENT/ZOOM Set the reduction/enlargement ratioTo select a zoom ratio Two sided copying About the Special Functions of the AL-1555Selecting the tray How to select the trayDescription of Special Functions Toner Save ModeUser Programs Setting the power save modes, auto clear time, streamFeeding mode and resolution of Auto & Manual mode Canceled as desiredDisplaying Total Number of Copies Program Mode ParametersLock release button TD Cartridge ReplacementGently pull the TD cartridge out While pressing the lock release ButtonGently pull the cartridge out. Dispose Drum Cartridge ReplacementCleaning the Unit CabinetOriginal table and the back side of the original cover/SPF Transfer charger Troubleshooting Troubleshooting the UnitIndication Cause and remedy Status IndicatorsMisfeed Removal Paper feed area. p.66Misfeed in the paper feed area. p.64 Lever Misfeed in the fusing areaLower the fusing unit release Misfeed in the paper feed areaRotate the feeding roller Direction of the arrow Lower the fusing unit release leverMisfeed in the transport area Open the front coverMisfeed in the SPF/RSPF Misfeed in the lower paper feed area AL-1456/AL-1555AL-1555 Appendix SpecificationsSharp GDI Parallel interface cable About Supplies and OptionsSupply list Interface cableStore the supplies in a location that is Moving and Storing the UnitMoving instructions Proper storageDark key IndexMFP driver Index by Purpose Software License Limited Warranty on Media Page Page Page Page Page Page Page Page GREEN-AND-YELLOW Sharp Corporation
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