Sharp XE-A401 instruction manual Before Calling for Service, Error message table

Page 71

9Before Calling for Service

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

 

Fault

Checking

 

 

 

(1)

The display shows symbols that do not make sense.

• Has the machine been initialized properly as shown in

 

 

“GETTING STARTED”?

 

 

(Note that initialization clears all the data and programmed

 

 

settings stored in memory.)

 

 

 

(2)

The display won’t illuminate even when the mode switch

• Is power supplied to the electrical outlet?

 

is turned to any other position than “OFF”.

• Is the power cord plug out or loosely connected to the

 

 

AC outlet?

(3)

The display is illuminated, but the whole machine

• Is a clerk code assigned to the register?

 

refuses registrations.

• Is the mode switch set properly at the “REG” position?

(4)

No receipt is issued.

• Is the paper roll properly installed?

 

 

• Is there a paper jam?

 

 

• Is the receipt function in the “OFF” status?

 

 

• Is the print head release lever at the printing position?

(5)

No journal paper is taken up.

• Is the take-up spool installed on the bearing properly?

 

 

• Is there a paper jam?

 

 

 

(6)

Printing is unusual.

• Is the print head release lever at the printing position?

 

 

• Is the paper roll properly installed?

 

 

 

Error message table

When the following error messages are displayed, press the lkey and take a proper action according to the table below.

Error message

Error status

Action

 

 

 

 

 

 

ENTRY ERROR

Registration error

Make a correct key entry.

MISOPERATION

Misoperation error

Make a correct key entry.

NO RECORD

Undefined code is entered.

Enter a correct code.

MEMORY FULL

Memory is full (in the akey programming).

Program the akey within 25 steps.

SBTL COMPUL.

Compulsory depression of the skey for

Press the skey and continue the operation.

 

direct finalization

 

 

 

 

TEND COMPUL.

Compulsory tendering

Make a tendering operation.

NOT ASSIGNED

No entry of a clerk code

Make a clerk code entry.

OVER LIMIT.

Overflow limitation error

Make a registration within a limit of entry.

INH. OPEN PR

The open price entry is inhibited.

Make a preset price entry.

INH. UNIT PR

The preset price entry is inhibited.

Make an open price entry.

NOT NON-TEND

The direct finalization is inhibited.

Make a tendering operation.

BUFFER FULL

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong

 

 

entries in the void mode.

HEAD UP

Print head release lever is lifted up.

Move the lever toward the take-up spool (to the

 

 

printing position).

PAPER EMPTY

Receipt and/or journal paper roll is not

Install a receipt and/or journal paper.

 

installed or empty.

 

 

 

 

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Contents Electronic Cash Register Caja Registradora Electronica Illustration above is a screen of Acrobat Reader For Your Records Contents Basic Function Programming For Quick Start Correction After Finalizing a Transaction Void modePrint head release lever Parts and Their FunctionsExternal View Front view Rear view PrinterKey names Mode Switch and Mode KeysDrawer Lock Key Displays Operator displayCustomer display Pop-up type Getting Started Installing the cash registerPreparing the cash register How to cut a paper roll and set it in the paper roll cradleDate Time Tax Programming date, time and taxStarting sales entries Things to do after close of business Things to do before starting sales entriesThings you can do for sales entries 5000 Basic Sales EntryBasic Sales Entry Example 1500 ¡ 2300Clerk assignment Error WarningPower Save Mode Error escape functionPLU/subdepartment entries Item Entries Single item entriesDepartment entries Multiplication entries Repeat entriesSplit pricing entries Finalization of Transaction Cash or check tendering Single item cash sale Sics entryDisplaying Subtotals Mixed-tender sale 300 §Cash or check sale that does not require entry Charge credit saleManual tax 800 ∑ 50 t725 ¡ 515 œ Ts t Us t Tax Calculation Automatic tax1050 TU¡ 25 TUp 400 UœTax status shift 1345 T¥800 § P5 % Optional FeaturesDiscount and premium entries using the discount key 140 ∞ 570 ¶ 10 %250 f§ 575 §100 675 ¶Applying manual conversion rate Applying preset conversion rateAuxiliary Payment Treatment Currency conversion Bottle return 10 @15 DπReceived-on account and paid-out entries No sale exchangeCorrection of the Last Entry direct void Correction600 328 ª 1310 1755 § Subtotal VoidDate and Time Programming Procedure for programmingPrior to Programming Basic Function Programming1430 s Tax programming using a tax rateTime Tax Programming for Automatic Tax Calculation FunctionSample tax table 12 sTax table applicable to the add-on tax Limitations to the entry of minimum breakpoints 100 @ 11 @111 First figureModification of the left tax table Quantity for doughnut tax exempt for Canadian tax systemExample 8% 19 @Type Department ProgrammingDepartment status 2Item Selection Entry1000 ¡ Preset unit price01100011173 @ Function selection 125 £PLU Price Look-Up and Subdepartment Programming Unit price and associated department assignmentCommission rate 10 sA15 sA Commission Rate Programming6068 10 P 25 %Rate for %, &and Amount for+/- sign Percent rate limitation for %andFunction parameters for %, &and 29 @ 15 P 00 %00 @ Function parameters forEntry digit limit for r, Rand t 00011006 @018 @ Function parameters for C, X, Yand Awhen using as CA keyUsing character keys on the keyboard Text ProgrammingOperator display Example J k N 0Entering character codes with numeric keys on the keyboard Alphanumeric character code table 231Function text S2 PDepartment text item label PLU text item label46 @ Card s List of function textsDavid s Clerk namesLogo messages Logo print format 6 types Foreign currency symbolSSS sA 207S2 @ Advanced ProgrammingS1 @ Job code Selection Entry Function selection for miscellaneous keysPrint format 00000100 sAOther programming Receipt print formatFunction selection for tax Disallow it Void mode entry data print in Z1 reports GST Tax calculation system10 @ 0060 sA Power save modeLogo message print format 20 @ 9999 sA High amount lockout Halo for cash in drawer CID sentinelRS-232C interface 50 @ 00 sA Thermal printer densityLanguage selection 30 @Key sequence for reading stored program Training clerk specification for training modeAuto key programming Automatic sequencing key Reading Stored ProgramsProgramming report Sample printoutsPLU programming report Training Mode1000 Programming report Printer density programming reportSummary of Reading X and Resetting Z Reports Reading X and Resetting Z of Sales TotalsKey operation Sample report Daily Sales Totals Full sales reportIndividual group total report on department Department reportFull group total report on department PLU report by designated rangeClerk reports PLU report by associated departmentTransaction report Total in drawer reportSample X report Sample Z report Periodic Consolidation General informationDaily net reports 1500 Incorrect receipt Cancellation receiptOverride Entries 250Case of Printer Error Operator MaintenanceCase of Power Failure Removing the paper roll Replacing the Paper RollInstalling the journal paper roll Installing the paper rollInstalling the receipt paper roll Removing a Paper Jam Cleaning the Print HeadOpening the Drawer by Hand Removing the Till and the DrawerError message table Before Calling for ServiceSpecifications Text Unit price/Limit amount Max digits Programacion DE LAS Funciones Basicas Para el inicio rá pido IndicePalanca de liberació n del cabezal de impresió n Partes Y SUS FuncionesVista exterior Vista delantera Vista trasera ImpresoraNombres de las teclas Selector de modo y llaves de modoTeclado Disposició n del teclado Llave de la cerradura del cajó n Visualizaciones Visualizador para el operadorVisualizador para el cliente tipo saliente Para Empezar Ejemplo de operació n de teclas Registro Basico DE VentasEjemplo de registro bá sico de ventas 1500 ¡Funció n de activació n/desactivació n ON/OFF de recibo Aviso de errorFunció n de escape de error Registros de artículos Registros de un solo artículoRegistros de precios divididos Registros repetidosRegistros de multiplicació n ~ s 950 a Y 800 ∑50 t a Caracteristicas Opcionales675 ¶-A ~ m10 % a800 §7 P5 %15 p& a Correccion 1310 10 p35 psvs Cancelació n del subtotalHora Programacion DE LASProgramació n de la fecha y de la hora Fecha Tabla de impuestos de muestra Tabla de impuestos aplicable al impuesto añ adido@ 2 @ 4 @ 12 s a Estado de secció n Programació n de seccionesPrecio unitario preajustado Programació n de la tasa de comisió n Programació n de PLU codificació n de precios y subsecció nAsignació n de precios unitarios y de secciones asociadas Selecció n de funció nPará metros de funció n para %, &y Programació n de teclas miscelá neas Tasa para %, &yImporte para Límite de tasa porcentual para %yLímite de dígitos de entrada para r, Ry t Pará metros de funció n paraImpresió n de pie del recibo Programació n de textoEmpleo de las teclas de caracteres del teclado 1Elemento Selecció n RegistroPulsación de 253 Caracteres Indicación de caracteres de P¡ Fruta sA Texto de secció n etiqueta de artículoTexto de PLU etiqueta de artículo Texto de funció nNeto Lista de textos de funció nSímbolo de divisas Nombres de dependienteMensajes de membrete Programació n 1 de selecció n de diversas funciones Programacion AvanzadaNú mero de caja registradora Ajuste de nú meros consecutivosCó digo de tarea Elemento Selecció n Registro Selecció n de funció n para teclas miscelá neasFormato de impresió n Formato de impresió n de recibosOtras programaciones Selecció n de funció n para impuestosSistema de cá lculo de impuestos Interfaz RS-232C Formato de impresió n del mensaje del membreteEjemplo de operació n de teclas Impresió n Densidad de la impresora té rmicaSelecció n del idioma Lectura de programas almacenados Modo DE InstruccionResumen de informes de lectura X y reposició n Z Lectura X Y Reposicion Z DE LOS Totales DE VentasRegistros DE Anulacion Reemplazo del rollo de papel En el caso de error de impresoraEn caso de corte de la alimentació n Precauciones al manejar la impresoraInstalació n del rollo de papel de registro diario Extracció n del rollo de papelInstalació n del rollo de papel Extracció n del rollo de papel de registro diarioLimpieza del cabezal de impresió n Extracció n del papel atascadoAntes de solicitar el servicio de un té cnico Extracció n del separador de dinero y del cajó nAbertura manual del cajó n Pulse Sbtl Tabla de mensajes de error

XE-A401 specifications

The Sharp XE-A401 is a versatile and user-friendly electronic cash register tailored for retail and hospitality environments. It is designed to streamline operations and enhance efficiency in various business settings. With its robust features and reliable performance, the XE-A401 has become a popular choice among small to medium-sized businesses.

One of the standout features of the Sharp XE-A401 is its large LCD display. This clear, easy-to-read screen allows cashiers to view transaction details without any strain. The display can be adjusted for optimal viewing angles, ensuring that both the operator and customers can see the information clearly. Additionally, the register is equipped with a large keyboard that includes 20 department keys, allowing for quick and easy input of frequently sold items.

The XE-A401 supports various payment methods, including cash, credit, and debit cards, making it a flexible solution for modern retailers. It also has a built-in thermal printer that produces high-quality, clear receipts. The printer is fast and reliable, reducing wait times for customers during busy hours.

In terms of inventory management, the XE-A401 excels with its ability to track up to 2,000 price lookups (PLUs). This feature enables businesses to keep close tabs on their inventory levels and sales trends, helping them make informed stock management decisions. Moreover, the cash register allows for the programming of up to 100 clerks, enabling separate tracking of sales for different employees.

Another noteworthy characteristic of the Sharp XE-A401 is its simple yet effective reporting capabilities. Users can generate a variety of sales reports, including daily sales, tax reports, and departmental reports. This functionality enables business owners to analyze their sales data quickly and make necessary adjustments to enhance profitability.

The XE-A401 is designed with ease of use in mind. Its intuitive interface simplifies operations, making it suitable for businesses with different staff skill levels. Furthermore, the compact design of the cash register ensures it can fit neatly on counters without taking up excessive space.

In summary, the Sharp XE-A401 is a well-rounded cash register that combines advanced features with user-friendly functionality. Its impressive display, robust payment options, extensive inventory management, and comprehensive reporting make it an ideal choice for businesses seeking to enhance their operational efficiency. With its reliability and performance, the XE-A401 proves to be an invaluable asset in today’s competitive retail environment.
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