TANDBERG D1320202 manual Troubleshooting

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TANDBERG GW

Data port Command Interface User Guide

2.2.Troubleshooting

If communication cannot be established between the PC/terminal and the TANDBERG GW’s Data port the following should be checked:

•Verify that the serial cable is a straight through 9-pin to 9-pin cable

•Confirm that the configuration of the PC/terminal’s serial RS-232 port is identical to the configuration of the TANDBERG GW RS-232 port.

•Verify that the PC/terminal’s serial RS-232 port is working properly by connecting it back-to-back to another PC/terminal and send characters in both directions1.

1It requires a null-modem cable to perform this test

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Contents D1320202 Tandberg 3G GWTable of Contents Introduction Hardware and Cabling Tandberg GWTroubleshooting Connecting to the Data port Command Interface using Telnet Command types Command formatIntroduction Xconf H323Gatekeeper ?Xconf telnet mode CommandsXconf telnet mode on Command Description H323Gatekeeper System Configuration CommandsH323CallSetup H323CallSetup Mode Direct/GatekeeperIsdn EthernetEthernet speed Snmp HttpsHttp Telnet SSHTandberg GW Command Description Gateway General GW CommandsNTP SIP Tandberg GW Example of SS7 feedback Tandberg GW VideoPortal Mode On/Off or System 1 . IP Address IPAddrTemperatureCelcius System Status CommandsTemperatureFahrenheit PRIDNS URL Status Address PortAddress Protocol PRI BRIFeedback Feedback 1GatewayCall StatusSystemLoad Status Address Port Last Update Last CorrectionSystemLoad Call 1 CallSpecial Commands Debug CommandsParameters Error Result parametersExpression 1 . S 0, 256 XPath expression OK Result parametersParameters ServiceEntryNumberr Example Delete Service nr ServiceEntryDeleteServiceEntrySwap OptionKeyDeleteXhistory ? ExamplesXhistory Tandberg GW Index Commands