Runco VX-50d manual Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Page 89

Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-40d/-50d/-60d/-80d. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

 

The projector does not turn

•

The

•

Ensure that the

on after initial installation.

 

VX-40d/-50d/-60d/-80d is

 

VX-40d/-50d/-60d/-80d is

 

 

not plugged in or the AC

 

plugged in and that the AC

 

 

outlet is not active.

 

outlet is active.

 

• The DHD Controller is not

• Ensure that the DHD

 

 

plugged in or the AC outlet

 

Controller is plugged in

 

 

is not active.

 

and that the AC outlet is

 

 

 

 

active.

 

•

The remote control

•

Replace the batteries.

 

 

batteries have run out.

 

 

 

• The serial connection from

• Ensure that the RS-232

 

 

the DHD Controller to the

 

output from the DHD

 

 

VX-40d/-50d/-60d/-80d is

 

Controller is properly

 

 

incorrect.

 

connected to the RS-232C

 

 

 

 

input on the

 

 

 

 

VX-40d/-50d/-60d/-80d

 

 

 

 

(see Figure 3-8).

 

 

 

 

The projector and DHD

•

Lens cover is on or shutter

• Ensure that the lens cover

Controller are both on, but

 

is closed.

 

is off and the shutter is

there is no picture and

 

 

 

open.

on-screen menus do not

•

Lamp failed to ignite.

• Ensure that the lamp door

appear.

 

 

 

is closed. If it is and the

 

 

 

 

problem persists, replace

 

 

 

 

the lamp.

 

• Faulty or incorrect video

• Ensure that the DVI and/or

 

 

connection between the

 

RGBHV outputs from the

 

 

DHD Controller and the

 

DHD Controller are

 

 

VX-40d/-50d/-60d/-80d.

 

properly connected to the

 

 

 

 

video inputs on the

 

 

 

 

VX-40d/-50d/-60d/-80d

 

 

 

 

(see Figure 3-8).

 

•

Incorrect input source

• Choose the correct input

 

 

selection.

 

source on the projector

 

 

 

 

(refer to Selecting the

 

 

 

 

Input Source on

 

 

 

 

page 36).

 

•

Display Device input

• Set the Display Device

 

 

source is set to RGB, DHD

 

input source to DVI/HDMI

 

 

Controller input is set to

 

or use a different input on

 

 

DVI 1 or DVI 2 and DVI

 

the DHD Controller for the

 

 

source is

 

encrypted source material.

 

 

HDCP-encrypted.

 

 

 

 

 

 

 

5.3

Troubleshooting Tips

Runco VX-40d/-50d/-60d/-80d Owner’s Operating Manual

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Page 88 Page 90
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Page 88 Page 90
Contents VX-40d / VX-50d VX-60d / VX-80d Page For Projectors, Video Processors and Controllers TWO Year Limited WarrantyEffective Warranty Date Runco INTERNATIONAL, INC Safety Precautions Table of Contents Install Projector Stand CineWide with AutoScope, Floor-Mount Specifications Maintenance and TroubleshootingOperation Serial CommunicationsTable of Contents List of Figures Xii About This Manual Certain features Using This ManualSignificance. They also provide supplemental information Degrade performance or cause a malfunctionDescription, Features and Benefits Runco Optional AccessoriesVX-40d/-50d/-60d/-80d Top/Rear/Front View VX-40d/-50d/-60d/ -80d at a GlanceVX-40d/-50d/-60d/ -80d Input Panel Rear Foot Stationary Power Input 100 to 240 VACRS232 OUT Not used RS422 Not used Gpio Not used RS232Input 3 Video / Input 4 S-Video Input 2 DVIFocus VX-40d/-50d/-60d/ -80d Rear-Panel KeypadZoom VX-40d/-50d/-60d/-80d has its own internal menu systemInput 1 BNC Menu Navigation ButtonsHelp ExitDHD Controller Front Panel DHD Controller Front PanelOutputs DHD Controller Rear PanelComponent Video RCA connectors HD1 / HD2 Analog BNC connectorsInputs 3. DVI 1 / DVI 2 Digital Video 1 / S-VIDEODHD Controller Remote ControlCursor Buttons On / OFFFor more information about aspect ratios, refer to Table VideoAspect Ratio Selection Buttons Memory Preset Buttons ISF NT NightANA Anamorphic 4X3 Standard 43Controls and Functions Installation Installation Overview Quick SetupInstallation specialist Step Procedure For Details, Refer toProjector Installation Options Installation ConsiderationsInstallation Type Ambient LightThrow Ratio Throw Distance Range VX-40d/-50d Lens Options and Throw RatiosLens Option Note Throw Dist Minimum MaximumLens Option Note Throw Dist Screen Width Minimum Maximum VX-60d/-80d Lens Options and Throw RatiosPosition Vertical and HorizontalScreen center are aligned with each other Horizontal Lens ShiftFolded Optics Lens Assembly Front View Installing the Projection LensFixed CineWide Are both fully assembled Installing the Optional CineWide Lens MountAutoScope or Base Plate AutoScope stand used for floor-mounted projector Mounting VX-40d/-50d/-60d/ -80d Adjusting the ProjectionFloor Mounting Ceiling MountingConnecting the DHD Controller to VX-40d/-50d/-60d/-80d Connector Panel AccessConnecting Source 10. Digital DTV RGB or Component Video Connections Digital DTV RGB or Component Video Connections See Figure11. Analog RGB Connections Analog Computer RGB Connections See Figure12. Composite, S-Video and Component Video Connections Composite/S-Video/Component Video Connections See FigureRS-232 Controller Connecting 12-VoltConnection Trigger Outputs toInput voltage to the AutoScope lens motor must be between Connecting to AC PowerSelecting the Input Source Turning on the PowerYou must enter a passcode to access the Service menu Focus Zoom Vertical and Horizontal Lens Shift Adjusting the Picture Orientation Primary Lens AdjustmentsAssembly to Lens Motor Installing and Adjusting the CineWide Anamorphic LensCarriage Plate CineWide With AutoScope or BaseHorizontal Position X Adjustment Too Low Correct position Too High Geometry Wrong Position Correct PositionCalibrating Projector Inputs Main TheaterMaster Remote 1. Power Button Control Functions Navigating the Projector Menus Are disabledChannel Setup 17. Copying a Channel You cannot use Auto Setup with a locked channel. Copy Auto SetupNative aspect ratio is with the primary lens only. With an 18. Resize Presets No ResizingInstallation Recommended see below Adjust Pixel Tracking before Pixel PhaseValues shown represent where the approximate center On an internal grayscale test pattern Input Levels are not applicable to DVI InputExperienced technicians use the Input Levels submenu Uncheck this item before exiting this menu There must be at least two consecutive white pixels presentOriginally expected may no longer be possible Working With the LampIntensity value is not the actual lumen output, but rather a More easily maintained as the lamp ages Installation Operation Using the On-Screen MenusService ISF PresetsInput Source Aspect RatioInput Source Main MenuAspect Ratio HD Pass Thru 1 HD Pass ThruRemote Aspect Ratio Control Description Key Aspect Ratio SettingsPicture Brightness Contrast Color Tint Sharpness PictureTypical Pluge Pattern for Adjusting Brightness Gray Yellow Cyan Green Magenta Red Blue Gray Yellow Cyan Green Magenta Red Blue Input Position Left/Right Up/Down Width Height Overscan ResolutionInput Position ISF Presets ISF Night ISF Day Custom Save Factory Default ISF PresetsInformation Serial Number Hardware Firmware 0002.003A Date Mar 15Calibration You must enter a passcode to access the Calibration menuOperation Input Names Restore Composite Video Component SD ServiceTip Auto ADC Bandwidth Auto YPbPr Input ResolutionHD/RGB 1 and HD/RGB 2 Color Space Select Auto, RGB or YUV Operation Removing the Lamp Door Lamp and Filter ReplacementRemoving the Lamp Lamp is accurate Recording the Serial Number of a New LampRemoving the Primary Lens Lens ReplacementSymptom Possible Causes Solution Troubleshooting TipsTroubleshooting Chart Power down the projector Code Description General VX-40d/-50d/-60d/-80d Error CodesError Codes Code Description Lamp Failures Power and CoolingPanel Driver and Formatter Code Description Tipm Image ProcessorBuilt-In Keypad Code Description Miscellaneous Serial Command Syntax RS-232 Connection and Port ConfigurationSerial Commands CommandVIRTUAL235 YES Aspect Ratio CommandsImage Preset Commands Output Shift Commands Value Description Min/max Stored? Input Position CommandsBkgnd Serial Communications VX-40d/-50d/-60d/-80d Specifications VX-40d/-50d/-60d/ -80d SpecificationsIndustry-Standard Specifications Home Theater Calibration SpecificationsPower Requirements VX-40d/-60d VX-50d/-80dWeight without lens DimensionsLimited Warranty Specifications are subject to change without noticeDHD Controller Specifications DHD Controller SpecificationsVX-40d/-50d/-60d/-80d Dimensions VX-40d/-50d/-60d/ -80d DimensionsSpecifications Page Runco CL-810 Owner’s Operating Manual
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