Apex Digital Apex EmergeCard Remote Access manual

Page 1

EmergeCard

Remote Access User Guide

Run Your Servers Smarter

Image 1 Apex Digital Apex EmergeCard Remote Access manual
Contents EmergeCard EmergeCard Remote Access User Guide Contents Troubleshooting Appendices Overview EmergeCard Remote Access OverviewPackage Contents Feature Description Key FeaturesRecommended systems System RequirementsInstallation Checklist Planning Your Emerge System Options Video resolution support options To install your EmergeCard Installing your EmergeCardConnect to a switch console port Connecting to an OutLook Switch or a ServerConnect to a switch system port Connect directly to a serverTo connect to a switch console port or server Connect to a system port Connecting to a Multi-user OutLook SwitchTo connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod To connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Configuration checklist Configuring Your EmergeCardAccess the Emerge Setting up the Target Systems Install and Configure the Emerge SoftwareTo install and configure your Emerge software Set your target system mouse movementApplication operation checklist Using the Emerge ApplicationLaunching the Emerge Application To use the Switch Configuration Wizard Using the Switch Configuration WizardEmerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide To Begin a Host Session Beginning a Host SessionEmerge Application Window This Icon Represents This Emerge Application Tool BarSend Ctrl+Alt+Del Target System Tool and Status BarsSend Ctrl+Esc This Key Represents This Which Does This Menu Items in the Emerge WindowWindow Resolution Table Optimizing Your Connection Performance Screen Update RateTo optimize screen activity Changed-Segment GridNo Screen Activity Screen Activity Identified Default Settings for Emerge Function Keys Using Function KeysTo set alternative key mapping and function keys Setting Alternate Function Key MappingTo remove an Emerge Function Key assignment Synchronizing Mouse Movement Configuring Mouse PointersTo synchronize mouse movements To adjust Intellimouse drivers To adjust Standard PS/2 mouse driversAccess via Control PanelMouseMotion tabPointer Speed Access via Control PanelMousePointer OptionsPointer SpeedImproving the Video Display This Adjustment Has This EffectTo adjust the displayed video image of the target system Setting Your Switch Port Scan Rate To change Target Window Properties Adjusting the Target Window PropertiesTo modify log file settings Adjusting Log File OptionsMaintaining Log Files To verify the current version of the Emerge Viewing Emerge VersionsSymptom Probable Cause Recommended Solution TroubleshootingGetting Help Where to Go for AssistanceWhat Information to Provide to Apex Customer Support Communications Regulation Information Customer Remedies Limited WarrantyNo Other Warranties No Liability for Consequential Damages