Apex Digital Apex EmergeCard Remote Access manual Contents

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Contents

1. Overview	1
EmergeCard Remote Access Overview	1
Package Contents	2
Key Features	3
2. Installation	4
System Requirements	4
Installation Checklist	5
Planning Your Emerge System Options	6
Installing your EmergeCard	8
Connecting to an OutLook Switch or a Server	9
Connecting to a Multi-user OutLook Switch	11
Connecting to a Viewpoint User Pod	13
Connecting to a Viewpoint User Pod and System Pod	15
3. Configuration	17
Configuring Your EmergeCard	17
Install and Configure the Emerge Software	18
Setting up the Target Systems	18
4. Operation	19
Using the Emerge Application	19
Launching the Emerge Application	20
Using the Switch Configuration Wizard	21
Beginning a Host Session	27
Emerge Application Tool Bar	28
Target System Tool and Status Bars	29
Menu Items in the Emerge Window	30
Resolution Table	32
Optimizing Your Connection Performance	33
Emerge Card Remote Access User Guide	Contents • i

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Contents EmergeCard EmergeCard Remote Access User Guide Contents Troubleshooting Appendices Overview EmergeCard Remote Access OverviewPackage Contents Feature Description Key FeaturesRecommended systems System RequirementsInstallation Checklist Planning Your Emerge System Options Video resolution support options To install your EmergeCard Installing your EmergeCardConnect directly to a server Connecting to an OutLook Switch or a ServerConnect to a switch console port Connect to a switch system portTo connect to a switch console port or server Connect to a system port Connecting to a Multi-user OutLook SwitchTo connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod To connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Configuring Your EmergeCard Configuration checklistAccess the Emerge Set your target system mouse movement Install and Configure the Emerge SoftwareSetting up the Target Systems To install and configure your Emerge softwareApplication operation checklist Using the Emerge ApplicationLaunching the Emerge Application To use the Switch Configuration Wizard Using the Switch Configuration WizardEmerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Beginning a Host Session To Begin a Host SessionEmerge Application Window This Icon Represents This Emerge Application Tool BarTarget System Tool and Status Bars Send Ctrl+Alt+DelSend Ctrl+Esc This Key Represents This Which Does This Menu Items in the Emerge WindowWindow Resolution Table Optimizing Your Connection Performance Screen Update RateChanged-Segment Grid To optimize screen activityNo Screen Activity Screen Activity Identified Default Settings for Emerge Function Keys Using Function KeysSetting Alternate Function Key Mapping To set alternative key mapping and function keysTo remove an Emerge Function Key assignment Configuring Mouse Pointers Synchronizing Mouse MovementTo synchronize mouse movements Access via Control PanelMousePointer OptionsPointer Speed To adjust Standard PS/2 mouse driversTo adjust Intellimouse drivers Access via Control PanelMouseMotion tabPointer SpeedImproving the Video Display This Adjustment Has This EffectTo adjust the displayed video image of the target system Setting Your Switch Port Scan Rate To change Target Window Properties Adjusting the Target Window PropertiesAdjusting Log File Options To modify log file settingsMaintaining Log Files To verify the current version of the Emerge Viewing Emerge VersionsSymptom Probable Cause Recommended Solution TroubleshootingWhere to Go for Assistance Getting HelpWhat Information to Provide to Apex Customer Support Communications Regulation Information No Liability for Consequential Damages Limited WarrantyCustomer Remedies No Other Warranties