Apex Digital Apex EmergeCard Remote Access manual Optimizing Mouse Performance

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Optimizing Mouse Performance

Apex recommends that all servers controlled by the Emerge system be adjusted as follows prior to installation.

To adjust Standard PS/2 mouse drivers

Access via Control Panel>Mouse>Motion tab>Pointer Speed

The mouse motion rate needs to be set all the way to SLOW. The EmergeCard device then can use a calculation matrix to move the mouse at the target server the appropriate distance and speed to match the remote client.

To adjust Intellimouse drivers

Access via Control Panel>Mouse>Pointer Options>Pointer Speed

The Pointer Speed needs to be set at the center (or fifth) position. Advanced – Pointer Acceleration needs to be turned off and any mouse snap features need to be deactivated.

Emerge Card Remote Access User Guide

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Contents EmergeCard EmergeCard Remote Access User Guide Contents Troubleshooting Appendices EmergeCard Remote Access Overview OverviewPackage Contents Key Features Feature DescriptionSystem Requirements Recommended systemsInstallation Checklist Planning Your Emerge System Options Video resolution support options Installing your EmergeCard To install your EmergeCardConnect to a switch system port Connecting to an OutLook Switch or a ServerConnect to a switch console port Connect directly to a serverTo connect to a switch console port or server Connecting to a Multi-user OutLook Switch Connect to a system portTo connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod To connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Configuring Your EmergeCard Configuration checklistAccess the Emerge To install and configure your Emerge software Install and Configure the Emerge SoftwareSetting up the Target Systems Set your target system mouse movementUsing the Emerge Application Application operation checklistLaunching the Emerge Application Using the Switch Configuration Wizard To use the Switch Configuration WizardEmerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Beginning a Host Session To Begin a Host SessionEmerge Application Window Emerge Application Tool Bar This Icon Represents ThisTarget System Tool and Status Bars Send Ctrl+Alt+DelSend Ctrl+Esc Menu Items in the Emerge Window This Key Represents This Which Does ThisWindow Resolution Table Screen Update Rate Optimizing Your Connection PerformanceChanged-Segment Grid To optimize screen activityNo Screen Activity Screen Activity Identified Using Function Keys Default Settings for Emerge Function KeysSetting Alternate Function Key Mapping To set alternative key mapping and function keysTo remove an Emerge Function Key assignment Configuring Mouse Pointers Synchronizing Mouse MovementTo synchronize mouse movements Access via Control PanelMouseMotion tabPointer Speed To adjust Standard PS/2 mouse driversTo adjust Intellimouse drivers Access via Control PanelMousePointer OptionsPointer SpeedThis Adjustment Has This Effect Improving the Video DisplayTo adjust the displayed video image of the target system Setting Your Switch Port Scan Rate Adjusting the Target Window Properties To change Target Window PropertiesAdjusting Log File Options To modify log file settingsMaintaining Log Files Viewing Emerge Versions To verify the current version of the EmergeTroubleshooting Symptom Probable Cause Recommended SolutionWhere to Go for Assistance Getting HelpWhat Information to Provide to Apex Customer Support Communications Regulation Information No Other Warranties Limited WarrantyCustomer Remedies No Liability for Consequential Damages