Apex Digital Apex EmergeCard Remote Access manual Package Contents

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Package Contents

EmergeCard

CD containing the EmergeCard Remote Access User Guide and the Emerge software

EmergeCard Install Card

Save Your Emerge Packaging

Apex ships the Emerge system in packaging designed to protect its components during shipping and handling. Save the carton and packing materials until your equipment is fully installed and operational.

If anything is missing or was damaged during shipment, contact Apex Customer Support. If you need to return the product, you will need a return materials authorization (RMA) number from Customer Support. Apex cannot accept any returned materials without an RMA number.

How to Reach Apex Customer Support

E-mail support@apex.com

Telephone 800.861.5858

Mon-Fri, 6 am to 6 pm Pacific Time

Emerge Card Remote Access User Guide

Overview • 2

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Contents EmergeCard EmergeCard Remote Access User Guide Contents Troubleshooting Appendices EmergeCard Remote Access Overview OverviewPackage Contents Key Features Feature DescriptionSystem Requirements Recommended systemsInstallation Checklist Planning Your Emerge System Options Video resolution support options Installing your EmergeCard To install your EmergeCardConnect to a switch system port Connecting to an OutLook Switch or a ServerConnect to a switch console port Connect directly to a serverTo connect to a switch console port or server Connecting to a Multi-user OutLook Switch Connect to a system portTo connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod To connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Configuring Your EmergeCard Configuration checklistAccess the Emerge To install and configure your Emerge software Install and Configure the Emerge SoftwareSetting up the Target Systems Set your target system mouse movementUsing the Emerge Application Application operation checklistLaunching the Emerge Application Using the Switch Configuration Wizard To use the Switch Configuration WizardEmerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Beginning a Host Session To Begin a Host SessionEmerge Application Window Emerge Application Tool Bar This Icon Represents ThisTarget System Tool and Status Bars Send Ctrl+Alt+DelSend Ctrl+Esc Menu Items in the Emerge Window This Key Represents This Which Does ThisWindow Resolution Table Screen Update Rate Optimizing Your Connection PerformanceChanged-Segment Grid To optimize screen activityNo Screen Activity Screen Activity Identified Using Function Keys Default Settings for Emerge Function KeysSetting Alternate Function Key Mapping To set alternative key mapping and function keysTo remove an Emerge Function Key assignment Configuring Mouse Pointers Synchronizing Mouse MovementTo synchronize mouse movements Access via Control PanelMouseMotion tabPointer Speed To adjust Standard PS/2 mouse driversTo adjust Intellimouse drivers Access via Control PanelMousePointer OptionsPointer SpeedThis Adjustment Has This Effect Improving the Video DisplayTo adjust the displayed video image of the target system Setting Your Switch Port Scan Rate Adjusting the Target Window Properties To change Target Window PropertiesAdjusting Log File Options To modify log file settingsMaintaining Log Files Viewing Emerge Versions To verify the current version of the EmergeTroubleshooting Symptom Probable Cause Recommended SolutionWhere to Go for Assistance Getting HelpWhat Information to Provide to Apex Customer Support Communications Regulation Information No Other Warranties Limited WarrantyCustomer Remedies No Liability for Consequential Damages