Apex Digital Apex EmergeCard Remote Access Maintaining Log Files, Adjusting Log File Options

Maintaining Log Files

The Emerge system maintains an application log file that can be reviewed by Apex Customer Support for servicing problems. The log file settings can be modified to record specific types of information, although maintaining the default settings will help Customer Support assess operation problems.

To modify log file settings

1Click File>Log File Options in the Emerge window.

2 Check the log options that you want to have recorded. 3 Click OK to save changes.

Adjusting Log File Options

The following chart describes each of the options that you can have recorded in your log files.

Errors	Records any errors processed by the Emerge and the time the error occurred.
	Leave this option enabled at all times.
Information Messages	Provides additional error information, such as start-up/stop times, version
	numbers and other actions that help Customer Support identify the cause of
	an error.
Micro Commands	Details the device communications between the Emerge application and the
	EmergeCard hardware.
NAKs	Details device communication between the Emerge application and the
	EmergeCard hardware when the hardware cannot process a command issued
	by the application.
Timeouts	Details information on specific timeouts that have occurred.
Log File Folder	Allows the user to change the location of the log file. By default, the log file is
	located in the Log subdirectory of the Emerge.

Emerge Card Remote Access User Guide Operation • 43