Apex Digital Apex EmergeCard Remote Access manual EmergeCard Remote Access Overview

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1. Overview

EmergeCard Remote Access Overview

The EmergeCard is the fastest and most reliable way to remotely control and manage your entire server population—no matter where you are, and no matter where your servers are!

The EmergeCard provides you with the first digital, customizable, universal access solution available today. Emerge allows any number of network administrators to remotely access any number of systems from any location.

Across the building, campus or globe your servers are never more than a few keystrokes away. Unlike other remote control solutions, the EmergeCard, when used in conjunction with an Apex console switch, maintains the server connection even on system restart. Emerge takes up no target system resources and no remote control software is necessary on the target system.

The Emerge technology is a PCI card that can be installed inside most Windows NT based servers. It captures and digitizes the video and PS/2 data from the attached target server or switch and transmits it over any connection to a remote system. Digital Emerge technology provides the remote user with full GUI (Graphical User Interface) control of the attached system.

Emerge Card Remote Access User Guide

Overview • 1

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Contents EmergeCard EmergeCard Remote Access User Guide Contents Troubleshooting Appendices Overview EmergeCard Remote Access OverviewPackage Contents Feature Description Key FeaturesRecommended systems System RequirementsInstallation Checklist Planning Your Emerge System Options Video resolution support options To install your EmergeCard Installing your EmergeCardConnect to a switch console port Connecting to an OutLook Switch or a ServerConnect to a switch system port Connect directly to a serverTo connect to a switch console port or server Connect to a system port Connecting to a Multi-user OutLook SwitchTo connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod To connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Access the Emerge Configuring Your EmergeCardConfiguration checklist Setting up the Target Systems Install and Configure the Emerge SoftwareTo install and configure your Emerge software Set your target system mouse movementApplication operation checklist Using the Emerge ApplicationLaunching the Emerge Application To use the Switch Configuration Wizard Using the Switch Configuration WizardEmerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Application Window Beginning a Host SessionTo Begin a Host Session This Icon Represents This Emerge Application Tool BarSend Ctrl+Esc Target System Tool and Status BarsSend Ctrl+Alt+Del This Key Represents This Which Does This Menu Items in the Emerge WindowWindow Resolution Table Optimizing Your Connection Performance Screen Update RateNo Screen Activity Screen Activity Identified Changed-Segment GridTo optimize screen activity Default Settings for Emerge Function Keys Using Function KeysTo remove an Emerge Function Key assignment Setting Alternate Function Key MappingTo set alternative key mapping and function keys To synchronize mouse movements Configuring Mouse PointersSynchronizing Mouse Movement To adjust Intellimouse drivers To adjust Standard PS/2 mouse driversAccess via Control PanelMouseMotion tabPointer Speed Access via Control PanelMousePointer OptionsPointer SpeedImproving the Video Display This Adjustment Has This EffectTo adjust the displayed video image of the target system Setting Your Switch Port Scan Rate To change Target Window Properties Adjusting the Target Window PropertiesMaintaining Log Files Adjusting Log File OptionsTo modify log file settings To verify the current version of the Emerge Viewing Emerge VersionsSymptom Probable Cause Recommended Solution TroubleshootingWhat Information to Provide to Apex Customer Support Where to Go for AssistanceGetting Help Communications Regulation Information Customer Remedies Limited WarrantyNo Other Warranties No Liability for Consequential Damages