Apex Digital Apex EmergeCard Remote Access manual Planning Your Emerge System Options

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Planning Your Emerge System Options

Before you setup your new Emerge system, take a few minutes to plan your layout. A quick review of your options will facilitate a quick, trouble-free installation.

System connection options

You may connect your Emerge system to a single critical server or integrate it with other Apex console switches. The following list illustrates the types of connections you might be considering:

Connect directly to a critical server

Connect to a single or multi-user OutLook switch

Connect to a Viewpoint user pod

Connect to a Viewpoint user pod and system pod

Connect to a Viewpoint user pod and core

System location options

The Emerge system can be used in desktop or rack-mounted systems.

Remote access options

Users connect to the Emerge system using either a direct network connection or a high-speed (64 Kbps or higher) modem connection. All video, keyboard, and mouse signals originate with the remote computer through an established connection (phone line, ISDN, LAN, or serial) to the Emerge. The Emerge then passes the signals to the Apex switch, which transmits the signals to the target system.

Tiering options

The Emerge is a remote access device. Unlike the OutLook switch, it cannot be tiered to itself. It can connect to a primary or secondary OutLook switch in a multi-switch or tiered configuration.

Note

When deciding on the layout for your Emerge system, planning the environment is critical. Operating outside of acceptable temperature or humidity ranges can result in diminished system operation or damage to your system.

Cable lengths

A target system is connected to the Emerge by means of keyboard, mouse, and high-quality video cables. Use a high-quality video cable to obtain the best possible video image. Using lower quality cables may result in poor video quality.

12 ft Maximum cable length for video, keyboard, mouse cable from Emerge to the target system.

Note

Cable length affects video quality as well as keyboard and mouse data timing. The maximum cable length is determined in part by the computer and peripherals used. Not all systems will give satisfactory results at the maximum length.

Hotplug cable sequence

When hotplugging cables, always plug in the keyboard last or your mouse may not initialize properly.

Emerge Card Remote Access User Guide

Installation 6

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Contents EmergeCard EmergeCard Remote Access User Guide Contents Troubleshooting Appendices EmergeCard Remote Access Overview OverviewPackage Contents Key Features Feature DescriptionSystem Requirements Recommended systemsInstallation Checklist Planning Your Emerge System Options Video resolution support options Installing your EmergeCard To install your EmergeCardConnect to a switch system port Connecting to an OutLook Switch or a ServerConnect to a switch console port Connect directly to a serverTo connect to a switch console port or server Connecting to a Multi-user OutLook Switch Connect to a system portTo connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod To connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Configuration checklist Configuring Your EmergeCardAccess the Emerge To install and configure your Emerge software Install and Configure the Emerge SoftwareSetting up the Target Systems Set your target system mouse movementUsing the Emerge Application Application operation checklistLaunching the Emerge Application Using the Switch Configuration Wizard To use the Switch Configuration WizardEmerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide To Begin a Host Session Beginning a Host SessionEmerge Application Window Emerge Application Tool Bar This Icon Represents ThisSend Ctrl+Alt+Del Target System Tool and Status BarsSend Ctrl+Esc Menu Items in the Emerge Window This Key Represents This Which Does ThisWindow Resolution Table Screen Update Rate Optimizing Your Connection PerformanceTo optimize screen activity Changed-Segment GridNo Screen Activity Screen Activity Identified Using Function Keys Default Settings for Emerge Function KeysTo set alternative key mapping and function keys Setting Alternate Function Key MappingTo remove an Emerge Function Key assignment Synchronizing Mouse Movement Configuring Mouse PointersTo synchronize mouse movements Access via Control PanelMouseMotion tabPointer Speed To adjust Standard PS/2 mouse driversTo adjust Intellimouse drivers Access via Control PanelMousePointer OptionsPointer SpeedThis Adjustment Has This Effect Improving the Video DisplayTo adjust the displayed video image of the target system Setting Your Switch Port Scan Rate Adjusting the Target Window Properties To change Target Window PropertiesTo modify log file settings Adjusting Log File OptionsMaintaining Log Files Viewing Emerge Versions To verify the current version of the EmergeTroubleshooting Symptom Probable Cause Recommended SolutionGetting Help Where to Go for AssistanceWhat Information to Provide to Apex Customer Support Communications Regulation Information No Other Warranties Limited WarrantyCustomer Remedies No Liability for Consequential Damages