Apex Digital Apex EmergeCard Remote Access manual Connecting to a Multi-user OutLook Switch

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Connecting to a Multi-user OutLook Switch

The Emerge can be connected to an OutLook multi-user switch in two different ways: either to a user console or system port.

Connect to a switch console port

Emerge can be connected to one of the user console ports of the OutLook switch. Monitor installation is optional if you want to perform setup or maintenance locally at the Emerge system.

Note

Console settings need to be at preemptive (rather than cooperative) at the KVM switch.

Connect to a system port

Emerge can be connected to one of the computer ports of the OutLook switch as if it were a computer. All four (or two) console ports are available for users. This configuration does not require a keyboard and mouse to be attached to the Emerge system. Onsite users can perform maintenance.

Emerge Card Remote Access User Guide

Installation 11

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Contents EmergeCard EmergeCard Remote Access User Guide Contents Troubleshooting Appendices Overview EmergeCard Remote Access OverviewPackage Contents Feature Description Key FeaturesRecommended systems System RequirementsInstallation Checklist Planning Your Emerge System Options Video resolution support options To install your EmergeCard Installing your EmergeCardConnect directly to a server Connecting to an OutLook Switch or a ServerConnect to a switch console port Connect to a switch system portTo connect to a switch console port or server Connect to a system port Connecting to a Multi-user OutLook SwitchTo connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod To connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Configuring Your EmergeCard Configuration checklistAccess the Emerge Set your target system mouse movement Install and Configure the Emerge SoftwareSetting up the Target Systems To install and configure your Emerge softwareApplication operation checklist Using the Emerge ApplicationLaunching the Emerge Application To use the Switch Configuration Wizard Using the Switch Configuration WizardEmerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Beginning a Host Session To Begin a Host SessionEmerge Application Window This Icon Represents This Emerge Application Tool BarTarget System Tool and Status Bars Send Ctrl+Alt+DelSend Ctrl+Esc This Key Represents This Which Does This Menu Items in the Emerge WindowWindow Resolution Table Optimizing Your Connection Performance Screen Update RateChanged-Segment Grid To optimize screen activityNo Screen Activity Screen Activity Identified Default Settings for Emerge Function Keys Using Function KeysSetting Alternate Function Key Mapping To set alternative key mapping and function keysTo remove an Emerge Function Key assignment Configuring Mouse Pointers Synchronizing Mouse MovementTo synchronize mouse movements Access via Control PanelMousePointer OptionsPointer Speed To adjust Standard PS/2 mouse driversTo adjust Intellimouse drivers Access via Control PanelMouseMotion tabPointer SpeedImproving the Video Display This Adjustment Has This EffectTo adjust the displayed video image of the target system Setting Your Switch Port Scan Rate To change Target Window Properties Adjusting the Target Window PropertiesAdjusting Log File Options To modify log file settingsMaintaining Log Files To verify the current version of the Emerge Viewing Emerge VersionsSymptom Probable Cause Recommended Solution TroubleshootingWhere to Go for Assistance Getting HelpWhat Information to Provide to Apex Customer Support Communications Regulation Information No Liability for Consequential Damages Limited WarrantyCustomer Remedies No Other Warranties