Troubleshooting Guide, LED is not on

MULTI-TASKER™

1. Select Input 2

Follow the keystrokes below to select Input 2 as the source input.

Enter

List available cards

04Select MT104-100 in slot #4

1Select CONTROL Menu

4	Select SWITCH control
2	Select Input 2
ESC	Return to CONTROL Menu
ESC	Return to the MAIN Menu

2. Save the card setting

Starting from the main menu, save the card settings. Follow the keystrokes below.

1Select Control Menu

2Select SAVE control

1Answer YES to save

ESC	Return to the MAIN Menu

3.Assign to Group 2

Starting from the main menu, assign the MT104-100 in slot #3 to Group 2. Follow the keystrokes below.

2Select SETUP Menu

1Select SET GROUP ID

1Assign GROUP ID

2Assign to Group 2

The contents of Group are displayed.

ESC	Return to SET GROUP ID menu
ESC	Return to CONTROL menu
ESC	Return to the MAIN Menu

4. Display Card Status

Starting from the Main Menu, follow the keystrokes below.

3	Displays card status

NOTE: The status will be displayed, followed by the Main Menu being redisplayed.

400-0082-005

TROUBLESHOOTING GUIDE

We have carefully tested and have found no problems in the supplied MT104-100/103; however, we would like to offer suggestions for the following:

8.1 LED IS NOT ON

Cause 1: Card cage is not plugged in.

Solution: Plug card cage in. If the LED lights, the problem is solved. If the LED is still not on, see Cause 2.

Cause 2: Card is not plugged in all the way.

Solution: Push the card in all the way. If the LED is still not lit, see Cause 3.

Cause 3: Card cage slot has a problem.

Solution 1: Test the card in other slots of the card cage. If the slot was damaged, the card may work in other slots. If other slots work and the LED lights, the problem is the card cage slot. The card cage may require service. Call ALTINEX at (714) 990-2300. If the other slots do not work and the LED is still not on, see Solution 2.

Solution 2: Take any other known good card with an LED. Insert the good card into the slot in question. If the LED lights, then the original card may be the source of the problem. Call ALTINEX at (714) 990-2300.

8.2 LED IS BLINKING RED

Cause 1: The CPU on the card is not working properly.

Solution 1: Look at the card and verify that there is no damage. If there is no damage, see Solution 2.

Solution 2: Verify that all IC’s are seated in their sockets. If the LED is still blinking red, see Solution 3.

Solution 3: Call ALTINEX at (714) 990-2300.

MT104-100/103 specifications

The Altinex MT104-100/103 is a versatile and technologically advanced line of multimedia switchers designed to meet the demands of modern presentation environments. This device enables seamless and efficient management of multiple audio and video sources, making it an ideal solution for conference rooms, classrooms, and other audio-visual settings.

One of the standout features of the MT104-100/103 is its ability to support various input and output configurations. With multiple HDMI, VGA, and audio inputs, it allows for easy connectivity of a wide range of devices, including laptops, projectors, and video conferencing equipment. This flexibility makes it an excellent choice for spaces that require frequent switching between different types of media.

The MT104-100/103 integrates advanced signal processing technologies to ensure high-quality distribution of video and audio signals. Utilizing 4K video resolution capabilities, it ensures that presentations and media display in stunning clarity, supporting the latest high-definition formats. Additionally, the device employs advanced digital signal processing (DSP) to enhance audio quality, providing clear sound across all connected devices.

Another notable characteristic is the user-friendly interface. The MT104-100/103 includes an intuitive control panel that enables quick and easy switching between sources. Furthermore, it can be integrated with existing control systems, offering compatibility with RS-232, TCP/IP, and infrared control for remote management. This makes it adaptable to a variety of environments and user preferences.

Built-in features such as auto-switching and signal sensing optimize performance by automatically detecting which input source is active, simplifying the operator’s workflow. Furthermore, the MT104-100/103 is designed for reliability and resilience, ensuring stable performance during critical presentations.

In terms of physical design, the device boasts a compact and rack-mountable form factor, allowing for easy installation in AV racks or cabinets. The rugged construction guarantees durability, catering to the rigors of frequent use in professional settings.

In summary, the Altinex MT104-100/103 multimedia switcher is a robust and flexible solution tailored for high-performance AV applications. Its array of features, including support for high-resolution video, comprehensive connectivity options, and advanced user experience capabilities, positions it as a top choice for anyone looking to enhance their audio-visual management capabilities.