Paxar 612, 611, 610 user manual Troubleshooting ∙

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768Printhead has more than 10 bad dots or is not connected. Make sure the printhead is connected and if necessary, replace the printhead.

770The print motor is not ready. Call Technical Support.

771The format specified by the application was not found. Reload your application and format and try again. If the problem continues, call Technical Support.

790The printer is busy. Wait until the printer is idle (not receiving data or no batch waiting to print) before you send any packets. This error may occur when you try to print a test label if the printer is busy.

791The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, call Technical Support.

792The printer is not initialized. Call Technical Support.

793The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, call Technical Support.

Errors numbered 900 – 999 are hard printer failures. Call Service if you receive these

messages.

________

Error 911 may appear when you turn off the printer.

________

Users Manual - 610/611/612 Printers

Troubleshooting ∙ 55

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Contents Paxar Systems Group Manual Edition March 610 / 611 / 612 PrintersThis page left blank intentionally Contents Contacting Paxar TroubleshootingAppendix a Specifications & Accessories Getting Started Unpacking the Printer Connecting the Power CableAudience Establishing Communications Connecting the Communication CableDefault Serial Port Communication Values Printer Status Lights Default Printer SettingsUsing the Control Panel Status Code Box Button FunctionsSetting Dip Switches DIP Switches Verifier Lower DIP Switches Flow ControlDiagnostics Feed ModeLoading Supplies Loading Labels 610 Do not pick up the printer By the supply holder Peel Bar Ribbon Bar Loading Supplies ∙ 14 ∙ Loading Supplies Loading Labels 16 ∙ Loading Supplies Loading Supplies ∙ 18 ∙ Loading Supplies Loading Supplies ∙ Loading Ribbon Loading Supplies ∙ Take-up Reel Back Reel Loading Supplies ∙ Adjusting the Wide/Narrow Knobs Loading Supplies ∙ Printing PrintingPrinter Alignment Top and Bottom Copy Printing an Error LabelPreventing Jams Non-Printing ZonePrinting Serial Bar Codes Adjusting Print PositionsMargin Position Adjusting the Cut AngleSupply Position Print PositionAdjusting the Drop Tray Using the KnifeNafta Font Care Symbol Font SamplesGinetex Font Care and Maintenance Clearing a Knife Jam Clearing Supply JamsCleaning 36 ∙ Care and Maintenance Replacing the Printhead 38 ∙ Care and Maintenance Care and Maintenance ∙ Snap the printhead into place Adjusting the Print Contrast Replacing the Fuse Lubricating the Knife Troubleshooting Printing a Test Label Problem Action TroubleshootingData Errors Error MessagesOption number must be 1, 4, 30, 31, 42, 50, 60, or Troubleshooting ∙ 50 ∙ Troubleshooting Troubleshooting ∙ Communication Failures Error Description/ActionData Formatting Errors Machine Faults Troubleshooting ∙ Printer Specifications Appendix a Specifications & AccessoriesPaxar Systems Supply SpecificationsRibbon Widths Ribbon SpecificationsContacting Paxar Accessories