Paxar 612, 611, 610 user manual Troubleshooting, Problem Action

Troubleshooting

This section helps you correct some problems that may occur.

Problem	Action
Error message appears during	Turn off the printer, wait fifteen seconds and then turn on the
startup.	printer. Call Technical Support if the error message
	reappears.
Does not print.	Check supply.
	Check ribbon.
	Send a corrected batch.
Does not feed.	Set wide/narrow knobs correctly. Try the narrow setting first,
	if the printing is too light, use the wide setting.
Partially printed data.	Clean the printhead.
	Send a corrected batch.
Printing shadows or smears	Clean the printhead.
	Change supply.
	Check ribbon.
Light printing.	Change supply.
	Adjust the print contrast.
	Check wide/narrow knobs. Try the narrow setting first, if the
	printing is too light, use the wide setting.
	Check ribbon.
Heavy printing.	Clean the printhead.
	Change supply.
	Adjust the print contrast.
	Check the wide/narrow knobs. Try the narrow setting first, if
	the printing is too light, use the wide setting.
	Check ribbon
Voids in printing.	Clean the printhead.
	Change the supply type.
	Check ribbon.
	Leave printhead unlatched when not in use.
Blank labels print or 750 series	Clean supply sensors.
errors.

If you cannot fix a problem, call Technical Support.

46 ∙ Troubleshooting Users Manual - 610/611/612 Printers