3Com 6200 Support from, Your Network, Supplier, 3Com Knowledgebase Web Services, 3Com FTP Site

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Technical Support

3Com Knowledgebase Web Services

The 3Com Knowledgebase is a database of technical information to help you install, upgrade, configure, or support 3Com products. The Knowledgebase is updated daily with technical information discovered by 3Com technical support engineers. This complimentary service, which is available 24 hours a day, 7 days a week to 3Com customers and partners, is located on the 3Com Corporation World Wide Web site at:

http://www.knowledgebase_3com.com/

3Com FTP Site

Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your

FTP client:

		Hostname: ftp.3com.com
		Username: anonymous
		Password: <your Internet e-mail address>
		Note: You do not need a user name and password with Web browser
		software such as Netscape Navigator and Internet Explorer.

	Support from	If you require additional assistance, contact your network supplier. Many
	Your Network	suppliers are authorized 3Com service partners who are qualified to
	Your Network	provide a variety of services, including network planning, installation,
	Supplier
	Supplier	hardware maintenance, application training, and support services.
		When you contact your network supplier for assistance, have the following
		information ready:
		• Product model name, part number, and serial number
		• A list of system hardware and software, including revision levels
		• Diagnostic error messages
		• Details about recent configuration changes, if applicable
		If you are unable to contact your network supplier, see the following section
		on how to contact 3Com.

7-2	3COM Security Switch 6200 Hardware and Software Users Guide

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Contents 10/100/1000 Security Switch Hardware and Software Users Guides10/100 FIBEREnd of Life Statement UNITED STATES GOVERNMENT LEGENDENVIRONMENTAL STATEMENT Regulated Materials Statement3COM Security Switch 6200 Hardware and Software Users Guide ContentsInstallation About this Guide5 Upgrading the System Software 4 Configuring the Security Switch 6200 SystemTechnical Specifications Technical SupportSafety Connector Pin AssignmentsRegulatory Information Regulatory Standards Compliance3COM Security Switch 6200 Hardware and Software Users Guide Audience About this GuideIntended ConventionsInstall Server Installation and Configuration Guide 3COM Security Switch 6200 Hardware and Software Users GuideSecurity Switch 6200 Product Release Notes Security Switch 6200 Applications GuideIntroduction SystemComponents Chassis Figure 1-1 6200 Front ViewFigure 1-2 Rear Panel Component Layout Configuration Tool Management OptionsFirst Time Startup Interview 3COM Security Switch 6200 Hardware and Software Users Guide Installation Before You StartSite Requirements RequirementDescription 10/100 Figure 2-1 3COM Security Switch 6200 Shipping ContentsMGMT1 MGMT2 SYS HDD FIBERCables Additional Equipment Required EquipmentTools Table 2-1 Cable Distance LimitationsFront Rack Mounting InstallationTerminal or PC Figure 2-2 Front Rack Mounting the ChassisTabletop Mounting Interface Connections and First Time Start-Up Making ConnectionsManagement Serial Port Connections Connecting a Terminal or PC to the System Front Serial Craft Port Figure 3-2 Connecting to the System Remotely Connecting RemotelyPower Connections Figure 3-3 System Rear View Power ConnectionsOperation Startup andNormal LED DisplaysError message POST Error Beep CodesBIOS Generated POST Error Beep Codes BMC Generated POST Beep Codes3COM Security Switch 6200 Hardware and Software Users Guide Beep POST Memory Error 3-Beep Codeserror Codes Debug port 80hFirst Time Startup 3. Define the Time Zone 6. Configure the SNMP parameters 3-105. Define the Management Services 4. Select a regionThe following is an example display showing configured users 3-117. Configure the individual user accounts 8. Configure the host interfaces3-12 9. Configure all additional interfaces10. Configure your default gateway 3-13 11. Configure NTP to achieve time synchronization3-14 Configuring the Security Switch System Configuring Parameterschoices. The Enter key is used to select default values 2. To change any of the system parameters enter y, or press the Return key to leave system parameters unchanged 3COM Security Switch 6200 Hardware and Software Users Guide Configuring User Accounts Time Protocol Resolutionthe Network Domain Name2. Configure SNMP Servers. For example Configuring the Simple Network Management Protocol SNMPTo configure SNMP 1. Select Option 5 from the main menu 3. Enter the desired option or enter X to return to the main menu4. Configure SNMP Communities. For example 6. Configure SNMP Trap Destinations. For example Interfaces 4-104-11 4-12 1. Select Option 7 from the main menuConfiguring Network Interfaces 4-13IP Aliases 4-14interface. To configure IP Aliases 4-15 Configuring Static Routes 4-16Configuring Static ARP Entries 4-17Configuring the Virtual Router Redundancy Protocol VRRP 4-184-19 4-20 Exiting from the Configuration Tool Saving Your System ConfigurationConfiguration Restoring4-22 address=10.1.1.50 data /dnsserver4-23 ipinterface data ifname=management 1 address=192.168.10.6 /data4-24 ipaddr=128.205.1.31 macaddr=0000a2000003 /data statichost accountsystem to DefaultSettings Factory4-26 Upgrading the System Software Upgrading the System SoftwareAnswer Y when this command prompts you Software Safe Upgrade Upgrading the System Software Using the Safe Upgrade andRollback Features Upgrading from Version6. Savew the partition table by entering the letter “w” Upgrading from Version 2.1 and Greater Upgrading from Software to a UP While an RP is Operational Rollback Online ServicesTechnical Support TechnicalYour Network 3Com Knowledgebase Web ServicesSupport from SupplierTelephone Support Support from 3ComEmail Support Asia, Pacific RimTelephone Number Telephone Support NumbersCountry Asia, Pacific RimLatin America North AmericaFax Numbers for return authorization numbers Returning Products for RepairCountry 3COM Security Switch 6200 Hardware and Software Users GuideTechnical Support Telephone Number3COM Security Switch 6200 Hardware and Software Users Guide Environmental Characteristics Technical SpecificationsPhysical Characteristics Power CharacteristicsTechnical Specifications Signal Connector Pin AssignmentsDB-9 Connector Pin NumberConnector Pin Assignments Regulatory Standards Compliance SafetyRegulatory Information CE marking for the EEA European Economic AreaRadio Frequency Interference EMI ComplianceImmunity Compliance VCCI Statement V-3/2000.04