3Com Telephone Support Numbers, 3COM Security Switch 6200 Hardware and Software Users Guide

Page 68

Technical Support

Telephone Support Numbers

Country	Telephone Number	Country	Telephone Number

Asia, Pacific Rim	1 800 678 515	Europe, Middle
	+61 2 9424 5179 or	East and Africa
Australia	000800 6501111
India	001 803 61 009	From anywhere in	+44 (0)1442 435529
	1800 801 777	these regions, call:	phone
Indonesia	0800 446 398
Malaysia	+61 2 9937 5083	Austria	01 7956 7124
New Zealand	1235 61 266 2602 or	Belgium (Flemish)	070 700 000
Pakistan	+61 2 9937 5076	Belgium (French)	070 700 770
Philippines	800 6161 463	Denmark	7010 7289
	00798 611 2230 or	Finland	01080 2783
Singapore	02 3455 6455	France	0825 809 622
S. Korea	0080 611 261	Germany	01805 404 747
	001 800 611 2000	Hungary	06800 14466
Taiwan		Ireland	1800 509359
Thailand		Israel	1800 943 2632
		Italy	199 161346
		Luxembourg	800 29880
		Netherlands	0900 777 7737
		Norway	815 33 047
		Poland	00800 441 1357
		Portugal	707 200 123
		South Africa	0800 991196
		Spain	9 021 60455
		Sweden	07711 14453
		Switzerland	08488 50112
		U.K.	0870 241 3901

7-4	3COM Security Switch 6200 Hardware and Software Users Guide

Image 68

Contents Security Switch Hardware and Software Users Guides 10/10010/100/1000 FIBERUNITED STATES GOVERNMENT LEGEND ENVIRONMENTAL STATEMENTEnd of Life Statement Regulated Materials StatementContents Installation3COM Security Switch 6200 Hardware and Software Users Guide About this Guide4 Configuring the Security Switch 6200 System Technical Specifications5 Upgrading the System Software Technical SupportConnector Pin Assignments Regulatory InformationSafety Regulatory Standards Compliance3COM Security Switch 6200 Hardware and Software Users Guide About this Guide IntendedAudience Conventions3COM Security Switch 6200 Hardware and Software Users Guide Security Switch 6200 Product Release NotesInstall Server Installation and Configuration Guide Security Switch 6200 Applications GuideComponents IntroductionSystem Figure 1-2 Rear Panel Component Layout ChassisFigure 1-1 6200 Front View First Time Startup Interview Configuration ToolManagement Options 3COM Security Switch 6200 Hardware and Software Users Guide Installation Before You StartDescription Site RequirementsRequirement Figure 2-1 3COM Security Switch 6200 Shipping Contents MGMT1 MGMT2 SYS HDD10/100 FIBERAdditional Equipment Required Equipment ToolsCables Table 2-1 Cable Distance LimitationsInstallation Terminal or PCFront Rack Mounting Figure 2-2 Front Rack Mounting the ChassisTabletop Mounting Management Serial Port Connections Interface Connections and First Time Start-UpMaking Connections Connecting a Terminal or PC to the System Front Serial Craft Port Connecting Remotely Power ConnectionsFigure 3-2 Connecting to the System Remotely Figure 3-3 System Rear View Power ConnectionsStartup and NormalOperation LED DisplaysPOST Error Beep Codes BIOS Generated POST Error Beep CodesError message BMC Generated POST Beep Codes3COM Security Switch 6200 Hardware and Software Users Guide POST Memory Error 3-Beep Codes error CodesBeep Debug port 80hFirst Time Startup 3. Define the Time Zone 3-10 5. Define the Management Services6. Configure the SNMP parameters 4. Select a region3-11 7. Configure the individual user accountsThe following is an example display showing configured users 8. Configure the host interfaces10. Configure your default gateway 3-129. Configure all additional interfaces 3-13 11. Configure NTP to achieve time synchronization3-14 Configuring the Security Switch System choices. The Enter key is used to select default values ConfiguringParameters 2. To change any of the system parameters enter y, or press the Return key to leave system parameters unchanged 4. Select a region Configuring User Accounts Resolution the NetworkTime Protocol Domain NameConfiguring the Simple Network Management Protocol SNMP To configure SNMP 1. Select Option 5 from the main menu2. Configure SNMP Servers. For example 3. Enter the desired option or enter X to return to the main menu4. Configure SNMP Communities. For example 6. Configure SNMP Trap Destinations. For example Interfaces 4-104-11 4-12 1. Select Option 7 from the main menuConfiguring Network Interfaces 4-13interface. To configure IP Aliases IP Aliases4-14 4-15 Configuring Static Routes 4-16Configuring Static ARP Entries 4-17Configuring the Virtual Router Redundancy Protocol VRRP 4-184-19 4-20 Saving Your System Configuration ConfigurationExiting from the Configuration Tool Restoring4-22 address=10.1.1.50 data /dnsserver4-23 ipinterface data ifname=management 1 address=192.168.10.6 /data4-24 ipaddr=128.205.1.31 macaddr=0000a2000003 /data statichost accountDefault Settingssystem to Factory4-26 Upgrading the System Software Upgrading the System SoftwareAnswer Y when this command prompts you Upgrading the System Software Using the Safe Upgrade and Rollback FeaturesSoftware Safe Upgrade Upgrading from Version6. Savew the partition table by entering the letter “w” Upgrading from Version 2.1 and Greater Upgrading from Software to a UP While an RP is Operational Rollback Services Technical SupportOnline Technical3Com Knowledgebase Web Services Support fromYour Network SupplierSupport from 3Com Email SupportTelephone Support Asia, Pacific RimTelephone Support Numbers CountryTelephone Number Asia, Pacific RimLatin America North AmericaFax Numbers for return authorization numbers Returning Products for Repair3COM Security Switch 6200 Hardware and Software Users Guide Technical SupportCountry Telephone Number3COM Security Switch 6200 Hardware and Software Users Guide Technical Specifications Physical CharacteristicsEnvironmental Characteristics Power CharacteristicsTechnical Specifications Connector Pin Assignments DB-9 ConnectorSignal Pin NumberConnector Pin Assignments Safety Regulatory InformationRegulatory Standards Compliance CE marking for the EEA European Economic AreaEMI Compliance Immunity ComplianceRadio Frequency Interference VCCI Statement V-3/2000.04