3Com 3COM Security Switch 6200 Hardware and Software Users Guide, Technical Support, Country

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Technical Support

Country	Telephone Number	Country	Telephone Number

Latin America		North America	1 800 876 3266
From the Caribbean,	1 800 988 2112
Central and South	0 810 444 3COM
America, call:	1 800 998 2112
Antigua	1 800 998 2112
Argentina	1 800 998 2112
Aruba	52 5 201 0010
Bahamas	1 800 998 2112
Barbados	1 800 998 2112
Belize	0800 13 3COM
Bermuda	1 800 998 2112
Bonaire	AT&T +800 998
Brazil	112
Cayman	AT&T +800 998
Chile	2112
Colombia	AT&T +800 998
Costa Rica	2112
Curacao	1 800 998 2112
Ecuador	AT&T +800 998
Dominican Republic	2112
Guatemala	AT&T +800 998
Haiti	2112
Honduras	AT&T +800 998
Jamiaca	2112
Martinique	57 1 657 0888
Mexico	AT&T +800 998
Nicaragua	2112
Panama	1 800 998 2112
Paraguay	571 657 0888
Peru	01 800 849CARE
Puerto Rico	AT&T +800 998
Salvador	2112
Trinidad and Tobago	AT&T +800 998
Uruguay	2112
Venezuela	54 11 4894 1888
Virgin Islands	AT&T +800 998
	2112
	1 800 998 2112
	AT&T +800 998
	2112
	1 800 998 2112
	AT&T +800 998
	2112
	AT&T +800 998
	2112
	57 1 657 0888

3COM Security Switch 6200 Hardware and Software Users Guide

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Contents 10/100 Security Switch Hardware and Software Users Guides10/100/1000 FIBERENVIRONMENTAL STATEMENT UNITED STATES GOVERNMENT LEGENDEnd of Life Statement Regulated Materials StatementInstallation Contents3COM Security Switch 6200 Hardware and Software Users Guide About this GuideTechnical Specifications 4 Configuring the Security Switch 6200 System5 Upgrading the System Software Technical SupportRegulatory Information Connector Pin AssignmentsSafety Regulatory Standards Compliance3COM Security Switch 6200 Hardware and Software Users Guide Intended About this GuideAudience ConventionsSecurity Switch 6200 Product Release Notes 3COM Security Switch 6200 Hardware and Software Users GuideInstall Server Installation and Configuration Guide Security Switch 6200 Applications GuideIntroduction SystemComponents Chassis Figure 1-1 6200 Front ViewFigure 1-2 Rear Panel Component Layout Configuration Tool Management OptionsFirst Time Startup Interview Introduction Before You Start InstallationSite Requirements RequirementDescription MGMT1 MGMT2 SYS HDD Figure 2-1 3COM Security Switch 6200 Shipping Contents10/100 FIBERTools Additional Equipment Required EquipmentCables Table 2-1 Cable Distance LimitationsTerminal or PC InstallationFront Rack Mounting Figure 2-2 Front Rack Mounting the ChassisTabletop Mounting Interface Connections and First Time Start-Up Making ConnectionsManagement Serial Port Connections Connecting a Terminal or PC to the System Front Serial Craft Port Power Connections Connecting RemotelyFigure 3-2 Connecting to the System Remotely Figure 3-3 System Rear View Power ConnectionsNormal Startup andOperation LED DisplaysBIOS Generated POST Error Beep Codes POST Error Beep CodesError message BMC Generated POST Beep CodesInterface Connections and First Time Start-Up error Codes POST Memory Error 3-Beep CodesBeep Debug port 80hFirst Time Startup 3. Define the Time Zone 5. Define the Management Services 3-106. Configure the SNMP parameters 4. Select a region7. Configure the individual user accounts 3-11The following is an example display showing configured users 8. Configure the host interfaces3-12 9. Configure all additional interfaces10. Configure your default gateway 11. Configure NTP to achieve time synchronization 3-133-14 Configuring the Security Switch System Configuring Parameterschoices. The Enter key is used to select default values 2. To change any of the system parameters enter y, or press the Return key to leave system parameters unchanged 3COM Security Switch 6200 Hardware and Software Users Guide Configuring User Accounts the Network ResolutionTime Protocol Domain NameTo configure SNMP 1. Select Option 5 from the main menu Configuring the Simple Network Management Protocol SNMP2. Configure SNMP Servers. For example 3. Enter the desired option or enter X to return to the main menu4. Configure SNMP Communities. For example 6. Configure SNMP Trap Destinations. For example 4-10 Interfaces4-11 1. Select Option 7 from the main menu 4-124-13 Configuring Network InterfacesIP Aliases 4-14interface. To configure IP Aliases 4-15 4-16 Configuring Static Routes4-17 Configuring Static ARP Entries4-18 Configuring the Virtual Router Redundancy Protocol VRRP4-19 4-20 Configuration Saving Your System ConfigurationExiting from the Configuration Tool Restoringaddress=10.1.1.50 data /dnsserver 4-22ipinterface data ifname=management 1 address=192.168.10.6 /data 4-23ipaddr=128.205.1.31 macaddr=0000a2000003 /data statichost account 4-24Settings Defaultsystem to Factory4-26 Upgrading the System Software Upgrading the System SoftwareAnswer Y when this command prompts you Rollback Features Upgrading the System Software Using the Safe Upgrade andSoftware Safe Upgrade Upgrading from Version6. Savew the partition table by entering the letter “w” Upgrading from Version 2.1 and Greater Upgrading from Software to a UP While an RP is Operational Rollback Technical Support ServicesOnline TechnicalSupport from 3Com Knowledgebase Web ServicesYour Network SupplierEmail Support Support from 3ComTelephone Support Asia, Pacific RimCountry Telephone Support NumbersTelephone Number Asia, Pacific RimNorth America Latin AmericaReturning Products for Repair Fax Numbers for return authorization numbersTechnical Support 3COM Security Switch 6200 Hardware and Software Users GuideCountry Telephone NumberTechnical Support Physical Characteristics Technical SpecificationsEnvironmental Characteristics Power CharacteristicsTechnical Specifications DB-9 Connector Connector Pin AssignmentsSignal Pin NumberConnector Pin Assignments Regulatory Information SafetyRegulatory Standards Compliance CE marking for the EEA European Economic AreaImmunity Compliance EMI ComplianceRadio Frequency Interference VCCI Statement V-3/2000.04