Rose electronic 2xE manual Ultramatrix E-SERIES Manual

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It is recommended that this procedure be done on UltraMatrix #1, RS232 port #1. (Lower right RJ12 connector)

To load a flash upgrade file, type 3 in the Enter choice field of the serial options menu. The following message will appear:

Waiting for file.........................

Send the program or kernel file from your computer to the UltraMatrix using ASCII text file protocol. From HyperTerminal, click on “Transfer” and select “Send Text File”. The “Send Text File” dialog box will display. Enter the file name of the updated firmware file into the File Name box and click “Open”. The file transfer function will start. While the file is being sent, periods are sent to indicate the copying progress. Once the file has been sent, you will see the message:

Receive successful

Flash programming.........................

Flash programming successful

After the flash memory is programmed, the serial menu will display.

Updating the firmware or kernel programs does not change any of the custom settings that have been made.

You may receive one of the following errors during the file transfer function: checksum error, record error, or data error. These messages are followed by:

Receive failed

Try again Y/N

These error messages may be caused by any of the following items:

„Corrupted firmware upgrade file.

„Loose or defective RS232 cable.

„RS232 protocol not configured correctly.

„Bad transmit or receive levels.

„Hardware problem on transmit or receive side.

Identify and correct the transmit problem and press “Y” and then [Enter] to try again and you can resend the file.

Press “N” and then [Enter] and the prompt "Hit enter to boot " appears. Press the [Enter] key to re-start the UltraMatrix switches diagnostics with the firmware unchanged.

52ULTRAMATRIX E-SERIES MANUAL

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Contents Installation and Operations Manual Limited Warranty FCC/IC STATEMENTS, EU Declaration of Conformity Table of Contents Tables AppendicesPage About this manual IntroductionDisclaimer IntroductionUpgradability Security FeaturesFlexibility KVM compatibility On-screen display technologyCompatibility CPU compatibilityCable requirements Package contentsRose Electronics web site Models KVM station OverviewSystem Overview KVM Station Keyboard and MouseComputers ExpansionTwo expansion cards are Installed in the 4xE modelRS232 port Cabling System securitySite planning Installation Switch Installation Single UnitPre-Configuration procedure Ultramatrix E-SERIES Manual Switch Installation Multiple units BUS topology Starting computer Connecting the expansion unitsMaximum computers Ultramatrix E-SERIES Manual Connecting the computers Verifying the Video pathUltramatrix E-SERIES Manual Switch Installation Multiple units Ring topology Ultramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Switch Installation Multiple units Split-BUS topology Ultramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Configuration Menus Menu structureMain Menu KVMConfigure System menu System settings selectionsMaximum computers Default Starting computer number DefaultPC keyboard delay Default Fast Sun keyboard language Default US Appearance settings selectionsScreen saver time seconds Default 1800 seconds Background / Text color Default Cyan / BlackConfigure Computer menu Ultramatrix E-SERIES Manual Configure KVM menu BUSUltramatrix E-SERIES Manual Configure User menu Configure user menuUltramatrix E-SERIES Manual Configure Profile menu Configure profile menuUltramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Configure Group menu Power System Status displayPos Position Ver VersionSave menu YESCommand Key Sequence Description Following instructions apply to all UltraMatrix switchesKeyboard commands OperationUser ID Password Computer select menu Connection successful to NT Server On Admin Share mode Disconnected from Payroll On Sharon Timed outSerial Port Connecting the Serial CableSetting up Windows HyperTerminal Serial port usage RS232Starting a serial communication session Serial menuOption 1. Change Starting Computer From card #1 only Serial menu optionsOption 2. Change the serial port baud rate Ultramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Option 7. Save Changes Option 8. Exit Restart the UnitSwitching using the serial port Serial Device Support Serial device supportComputer Serial 9600,N,8,1 Maintenance and Repair ServiceService Information Technical SupportSafety SafetyGrounding Safety and EMC Regulatory StatementsServicing Ultramatrix E-SERIES Manual Troubleshooting TroubleshootingVideo fuzzy Mouse does not movePS/2 mouse gets out of sync Video not synchronized or wrong colorAppendices KVMAppendix B. General specifications CPU/KVM DB25FCPU Cables Rack Mount KitsCPU Appendix E. Disconnect Status Reasons Description Action Appendix F. KVM placement / conflicts Appendix G. Password jumper Appendix H. Diagnostic check / error messages Diagnostic DescriptionUltramatrix E-SERIES Manual Kernel halt error messages Message DescriptionAppendix I. Video distance table Appendix J. Rack mount Appendix K. Rack mount illustrationPage Page Stancliff Road Phone 281 Houston, Texas