Rose electronic 2xE manual Mouse does not move, PS/2 mouse gets out of sync, Video fuzzy

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Mouse does not move

„The UltraMatrix turned off after or not attached when computer booted or application began using mouse. Exit and re-enter application using mouse or issue reset command.

„PS/2 mouse was not attached when the UltraMatrix powered up or has been detached and reattached. Issue the reset command.

PS/2 mouse gets out of sync

„Reset the mouse by pressing and releasing the left Control Key, and then the R key.

„Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse. Get a later mouse driver that does not exhibit this problem.

Video fuzzy

„Cable too long or wrong type. Verify that resolution and distance match Appendix I – Video Quality Chart Upgrade cable if necessary.

Video not synchronized or wrong color

„Cable is loose. Re-seat cable.

„Wrong computer (CPU) cable used. If you have a 9515, 9517, 9518, XGA mono or similar monitor you must use special cables or adapters.

„Cable is defective. Try using cable from another computer (CPU). If problem goes away, cable is defective.

„Port on the UltraMatrix is defective. Try using another port on the UltraMatrix. If problem goes away, port is defective.

Lower resolution video OK, but can't enter high resolution mode

„Wrong CPU cable used. If you have a XGA, XGA-2, or other high- resolution video adapter, you should probably be using the CAB- CX (or C1) cable to attach your computer and KVM station.

„Driver has not been setup. Windows, OS/2, or other driver has not been configured for this resolution. Configure the driver.

ULTRAMATRIX E-SERIES MANUAL

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Contents Installation and Operations Manual Limited Warranty FCC/IC STATEMENTS, EU Declaration of Conformity Table of Contents Appendices TablesPage Disclaimer IntroductionAbout this manual IntroductionFeatures Upgradability SecurityFlexibility Compatibility On-screen display technologyKVM compatibility CPU compatibilityPackage contents Cable requirementsRose Electronics web site Models System Overview OverviewKVM station KVM Station Keyboard and MouseExpansion ComputersInstalled in the 4xE model Two expansion cards areRS232 port System security CablingSite planning Switch Installation Single Unit InstallationPre-Configuration procedure Ultramatrix E-SERIES Manual Switch Installation Multiple units BUS topology Connecting the expansion units Starting computerMaximum computers Ultramatrix E-SERIES Manual Verifying the Video path Connecting the computersUltramatrix E-SERIES Manual Switch Installation Multiple units Ring topology Ultramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Switch Installation Multiple units Split-BUS topology Ultramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Menu structure Configuration MenusKVM Main MenuSystem settings selections Configure System menuStarting computer number Default Maximum computers DefaultPC keyboard delay Default Fast Appearance settings selections Sun keyboard language Default USBackground / Text color Default Cyan / Black Screen saver time seconds Default 1800 secondsConfigure Computer menu Ultramatrix E-SERIES Manual BUS Configure KVM menuUltramatrix E-SERIES Manual Configure user menu Configure User menuUltramatrix E-SERIES Manual Configure profile menu Configure Profile menuUltramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Configure Group menu System Status display PowerVer Version Pos PositionYES Save menuKeyboard commands Following instructions apply to all UltraMatrix switchesCommand Key Sequence Description OperationUser ID Password Computer select menu Disconnected from Payroll On Sharon Timed out Connection successful to NT Server On Admin Share modeSetting up Windows HyperTerminal Connecting the Serial CableSerial Port Serial port usage RS232Serial menu Starting a serial communication sessionSerial menu options Option 1. Change Starting Computer From card #1 onlyOption 2. Change the serial port baud rate Ultramatrix E-SERIES Manual Ultramatrix E-SERIES Manual Option 8. Exit Restart the Unit Option 7. Save ChangesSwitching using the serial port Serial device support Serial Device SupportComputer Serial 9600,N,8,1 Service Information ServiceMaintenance and Repair Technical SupportSafety SafetySafety and EMC Regulatory Statements GroundingServicing Ultramatrix E-SERIES Manual Troubleshooting TroubleshootingPS/2 mouse gets out of sync Mouse does not moveVideo fuzzy Video not synchronized or wrong colorKVM AppendicesCPU/KVM DB25F Appendix B. General specificationsRack Mount Kits CPU CablesCPU Appendix E. Disconnect Status Reasons Description Action Appendix F. KVM placement / conflicts Appendix G. Password jumper Diagnostic Description Appendix H. Diagnostic check / error messagesUltramatrix E-SERIES Manual Message Description Kernel halt error messagesAppendix I. Video distance table Appendix K. Rack mount illustration Appendix J. Rack mountPage Page Stancliff Road Phone 281 Houston, Texas