SUPER MICRO Computer X6QTE+, X6QT8 user manual Technical Support Procedures, Memory Errors

X6QT8/X6QTE+ User's Manual

2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fi x the Setup Confi guration problem, contact your vendor for repairs.

NOTE

If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to Appendix B.

Memory Errors

1.Make sure that all DIMM modules are properly and fully installed.

2.Determine if different speeds of DIMMs have been installed and verify that the BIOS setup is confi gured for the fastest speed of RAM used. It is recom- mended to use the same RAM speed for all DIMMs in the system.

3.Make sure that you are using the correct type of Registered, ECC DDR2 533/400 SDRAM (*recommended by the manufacturer.)

4.Check for bad DIMM modules or slots by swapping a single module between two slots and noting the results.

5.Make sure that all memory modules are fully seated in their slots. As an inter- leaved memory scheme is used, you must install two modules at a time. (See Section 2-3).

6.Check the position of the 115V/230V switch on the power supply.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, Supermicro does not sell directly to end-us- ers, so it is best to fi rst check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specifi c system confi guration that was sold to you.

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Ques- tion' (FAQ) sections in this chapter or see the FAQs on our web site (at http:// www.supermicro.com/support/faqs/) before contacting Technical Support.

2.BIOS upgrades can be downloaded from our web site at http://www.supermicro. com/support/bios/.

Note: Not all BIOS can be flashed, it depends on the modifications done to

the boot block code.

3-2