Multi-Tech Systems MT5600BA-V92 manual Download the Upgrade File, Extract the Upgrade Files

Page 49

Appendix C – Upgrading the Firmware

5.If the firmware version number is greater than the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has an older firmware version. Continue with “Step 3: Download the Upgrade File.”

Warning: The first digit of the new firmware must match the first digit of the old firmware, or the modem may not work properly; e.g., if your current firmware version is 4.16, replace it only with 4.xx firmware, not 6.xx firmware.

Step 3 - Download the Upgrade File

1.If you are not already at the MultiModem II Firmware page of the Multi-Tech Web site, - follow the procedure in “Step 2: Identify the Current Firmware.”

2.Download the upgrade file for your modem by clicking its name, and save the file in a temporary folder on your hard disk.

3.In the same section of the Web page, click the Flash Wizard utility for your operating system to download it, and save it in the same folder.

Step 4 - Extract the Upgrade Files

1.Install the Flash Wizard utility by double-clicking the file name in Windows Explorer.

2.Extract the upgrade files by double-clicking the file name. The extracted files include a

.HEX file, which contains the upgrade data, and a Readme file.

3.Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\Multi-Tech Systems\Flash Wizard\.

Step 5 - Clear Your Stored Parameters

Before you flash your modem, you should record the parameters that are currently stored in it, so you can reprogram it after flashing. After you have recorded them, send the AT&F command to the modem to clear the stored parameters.

1.Run your favorite terminal program. If you are using Windows 2000+ / XP, you can use HyperTerminal.

2.In the program’s terminal window, type AT&V and press Enter to list your modem’s current parameters.

3.Record your parameters by saving the LCDs and sending them to your printer.

4.Type AT&F and press Enter to clear your stored parameters and reset your modem to factory default.

5.Close the terminal program.

Step 6 - Upgrade the Modem’s Firmware

Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive file. Note the file name for the boot code (e.g., F35ALOAD.S37) and the file name for the new firmware (e.g., BKQG300G.HEX).

WARNING: Never install an older version of firmware over a newer version. Doing this WILL DESTROY THE FLASH PROM! If the flash PROM is destroyed, the modem must be sent in for repair.

1.Run Flash Wizard by double-clicking its icon or file name, or by selecting it from the Start menu. The Identifying Devices dialog box is displayed as Flash Wizard locates and identifies the devices connected to your system.

Note: If the message ERROR No valid devices detected is displayed, verify that the modem is turned on and that all cables are correctly and securely attached.

2.Click the modem to be upgraded, and then click Next to proceed.

3.Select the port to be upgraded from the Port list, select the appropriate .HEX file from the Hex File list, and then click Next to continue.

Note: Do not use FLASHLDR.HEX. This file is used internally by Flash Wizard.

4.The Progress dialog box appears, showing a status bar that indicates the progress of the upgrade.

Multi-Tech Systems, Inc. MT5600BA-V92 User Guide

49

Image 49
Contents MultiModem Revision Date Description Table of Contents Features Product Description FeaturesProduct Description About AT Commands Safety WarningsModem Compatibility Technical SpecificationsOperating Temperature Two-Wire or Four-Wire Leased Line Connection InstallationConnect the Modem to Your System Connect the Modem to Your PCConnect the Modem to the AC Power Outlet Install the Modem DriverPower-On Test Installing the Modem DriverUsing the LCD Panel Country or Region Codes Setting Your Country or Region CodeUsing AT Commands Using the Global WizardInstall PhoneTools Modem Configuration Using the Front PanelLED Indicators Option Selection Liquid Crystal Display LCDStatus Trunk Basic Options Trunk Basic Options Trunk Advanced Options Trunk Diagnostic Options Trunk Advanced Options Trunk Remote Configuration Options TrunkCaller ID Options Trunk Phone Number Memory Options TrunkCaller ID Region Select Setting Country/Region Codes TrunkStatus Functionality of Menu OptionsOnline Options Basic OptionsCommand Mode Options RS232 Options Advanced OptionsCallback Security Diagnostic Options Remote Configuration OptionsPhone Number Memory Options Region Select Options Caller ID OptionsLeased Line Operation Two-Wire / Four-Wire SetupDial Backup Four-Wire SetupDial Backup and Leased Line Restore Setup Basic Procedure Remote ConfigurationSetup Changing the Remote Configuration Password Changing the Remote Escape Character Callback Security Setup ProceduresTurning Callback Security On and Off Front Panel Method Assigning Callback PasswordsAssigning Callback Phone Numbers Calling Procedure Default Description Callback Security CommandsNone of the Indicators Light TroubleshootingModem Cannot Connect When Dialing Modem Does Not Respond to CommandsModem Disconnects While Online Modem Cannot Connect When AnsweringData Is Being Lost File Transfer Is Slower Than It Should BeThere Are Garbage Characters on the Monitor Modem Doesn’t Work with Caller IDFCC Part 68 Telecom Appendix a Regulatory ComplianceCanadian Limitations Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African Notice New Zealand Telecom Warning NoticeMulti-Tech Warranty Statement Appendix B Warranty, Service, Technical SupportRepair Procedures for U.S. and Canadian Customers Repair Procedures for International CustomersReplacement Parts Repair Procedures for International DistributorsAppendix C- Upgrading Firmware Upgrade OverviewIntroduction Identify the Modem FirmwareExtract the Upgrade Files Download the Upgrade FileUpgrade the Modem’s Firmware Clear Your Stored ParametersRestore Your Parameters Installation Appendix D Installing a Modem Under LinuxUsing the Modem to Call the Internet Standard Linux Serial Port DefinitionsAnswering Calls Calling the ISPRS-232 Pin Descriptions Appendix E Pin DescriptionsLeased Line Pinouts RS-232 Cable PinoutsWeee Directive #DB IndexRegisters
Related manuals
Manual 55 pages 15.82 Kb

MT5600BA-V92 specifications

Multi-Tech Systems MT5600BA-V92 is a versatile communication device designed for efficient data transmission over telephone lines. It is highly regarded for its reliability and performance in various applications, including point-of-sale transactions, remote monitoring, and data acquisition. One of the key features of the MT5600BA-V92 is its ability to operate at data rates of up to 56 Kbps. This high-speed modem ensures rapid data transfer, making it suitable for businesses that require quick and efficient communication.

The device supports V.92 technology, which enhances the performance of dial-up connections. V.92 provides features like cheaper call setup times, reduced latency, and improved upload speeds compared to older standards. This makes the MT5600BA-V92 an ideal choice for users who need enhanced data performance without investing in more complex networking infrastructure.

Another significant characteristic of the MT5600BA-V92 is its analog communication capabilities. The modem utilizes standard analog telephone lines for connectivity, allowing easy integration into existing telephony systems. This compatibility ensures that businesses can leverage their current infrastructure without needing substantial upgrades.

The MT5600BA-V92 integrates several features for improved functionality, including error correction and data compression technologies. These features enhance the reliability of data transmission by ensuring that lost or corrupted data packets are retransmitted, while compression reduces the amount of data sent over the line, further optimizing performance.

The modem is designed with user-friendliness in mind; it features a straightforward installation process and an intuitive configuration interface. Furthermore, it is compact and robust, making it suitable for diverse environments ranging from retail outlets to industrial applications.

The MT5600BA-V92 is also known for its durability and long life cycle, which is crucial for businesses that rely on continuous operations. Additionally, its ability to operate effectively in various conditions solidifies its position as a dependable communication solution.

In summary, the Multi-Tech Systems MT5600BA-V92 is an advanced modem that combines high-speed data transmission, analog compatibility, and robust error correction features. Its reliable performance and user-friendly design make it an excellent choice for businesses looking to enhance their communication capabilities while utilizing existing telephone infrastructure.