Multi-Tech Systems MT5600BA-V92 Appendix C- Upgrading Firmware, Introduction, Upgrade Overview

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Appendix C – Upgrading the Firmware

Appendix C- Upgrading the

Firmware

Introduction

Your modem is controlled by semi-permanent software, called firmware, which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it can be changed by either the manufacturer or the user as bugs are fixed or new features are added.

Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few minutes by using the following procedures.

Upgrade Overview

The upgrade procedure consists of the following steps, which are described in greater detail in the following sections.

1.Identify the model number and firmware version of your modem.

2.Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it.

3.Download the upgrade file for your modem.

4.Extract the firmware .HEX file and the appropriate flash upgrade program from the file you downloaded.

5.Document and clear your stored parameters.

6.Upgrade the modem’s firmware using the .HEX file and the flash upgrade program.

7.Restore your parameters.

Step 1 - Identify the Modem Firmware

You must know the model number and firmware version of your Multi-Tech modem to know whether or not you should update it.

1.Run your favorite terminal program. If you are using Windows, you can use HyperTerminal.

2.In the program’s terminal window, type AT&F. Even if you cannot see the AT&F command on your LCD, be sure to type it completely, and then press Enter. If the modem does not respond with OK, repeat the AT&F command.

3.Now type ATI3, press Enter and record your results. The firmware version should appear first in the response, which should look similar to the following: ACF3_V1.702a_V90_P21_FSH

Step 2 - Identify the Current Firmware Version

Identify the current version of the firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it.

1.Using your favorite Web browser, go to http://www.multitech.com/support/MultiModem II/firmware.asp.

2.Scroll down the table to your modem model number.

3.Look at the firmware version number for your modem.

4.If the firmware version number matches the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has the current firmware version, and does not need to be updated.

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Contents MultiModem Revision Date Description Table of Contents Product Description Features FeaturesProduct Description Safety Warnings About AT CommandsTechnical Specifications Modem CompatibilityOperating Temperature Installation Two-Wire or Four-Wire Leased Line ConnectionConnect the Modem to Your System Connect the Modem to Your PCInstall the Modem Driver Connect the Modem to the AC Power OutletPower-On Test Installing the Modem DriverSetting Your Country or Region Code Using the LCD Panel Country or Region CodesUsing the Global Wizard Using AT CommandsInstall PhoneTools Using the Front Panel Modem ConfigurationLED Indicators Liquid Crystal Display LCD Option SelectionStatus Trunk Basic Options Trunk Basic Options Trunk Advanced Options Trunk Advanced Options Trunk Remote Configuration Options Trunk Diagnostic Options TrunkPhone Number Memory Options Trunk Caller ID Options TrunkSetting Country/Region Codes Trunk Caller ID Region SelectFunctionality of Menu Options StatusBasic Options Online OptionsCommand Mode Options Advanced Options RS232 OptionsCallback Security Remote Configuration Options Diagnostic OptionsPhone Number Memory Options Caller ID Options Region Select OptionsTwo-Wire / Four-Wire Setup Leased Line OperationFour-Wire Setup Dial BackupDial Backup and Leased Line Restore Setup Remote Configuration Basic ProcedureSetup Changing the Remote Configuration Password Changing the Remote Escape Character Setup Procedures Callback SecurityTurning Callback Security On and Off Assigning Callback Passwords Front Panel MethodAssigning Callback Phone Numbers Calling Procedure Callback Security Commands Default DescriptionTroubleshooting None of the Indicators LightModem Does Not Respond to Commands Modem Cannot Connect When DialingModem Cannot Connect When Answering Modem Disconnects While OnlineFile Transfer Is Slower Than It Should Be Data Is Being LostThere Are Garbage Characters on the Monitor Modem Doesn’t Work with Caller IDAppendix a Regulatory Compliance FCC Part 68 TelecomEMC, Safety, and R&TTE Directive Compliance Canadian Limitations NoticeInternational Modem Restrictions New Zealand Telecom Warning Notice South African NoticeAppendix B Warranty, Service, Technical Support Multi-Tech Warranty StatementRepair Procedures for U.S. and Canadian Customers Repair Procedures for International CustomersRepair Procedures for International Distributors Replacement PartsUpgrade Overview Appendix C- Upgrading FirmwareIntroduction Identify the Modem FirmwareDownload the Upgrade File Extract the Upgrade FilesUpgrade the Modem’s Firmware Clear Your Stored ParametersRestore Your Parameters Appendix D Installing a Modem Under Linux InstallationUsing the Modem to Call the Internet Standard Linux Serial Port DefinitionsCalling the ISP Answering CallsAppendix E Pin Descriptions RS-232 Pin DescriptionsRS-232 Cable Pinouts Leased Line PinoutsWeee Directive Index #DBRegisters
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MT5600BA-V92 specifications

Multi-Tech Systems MT5600BA-V92 is a versatile communication device designed for efficient data transmission over telephone lines. It is highly regarded for its reliability and performance in various applications, including point-of-sale transactions, remote monitoring, and data acquisition. One of the key features of the MT5600BA-V92 is its ability to operate at data rates of up to 56 Kbps. This high-speed modem ensures rapid data transfer, making it suitable for businesses that require quick and efficient communication.

The device supports V.92 technology, which enhances the performance of dial-up connections. V.92 provides features like cheaper call setup times, reduced latency, and improved upload speeds compared to older standards. This makes the MT5600BA-V92 an ideal choice for users who need enhanced data performance without investing in more complex networking infrastructure.

Another significant characteristic of the MT5600BA-V92 is its analog communication capabilities. The modem utilizes standard analog telephone lines for connectivity, allowing easy integration into existing telephony systems. This compatibility ensures that businesses can leverage their current infrastructure without needing substantial upgrades.

The MT5600BA-V92 integrates several features for improved functionality, including error correction and data compression technologies. These features enhance the reliability of data transmission by ensuring that lost or corrupted data packets are retransmitted, while compression reduces the amount of data sent over the line, further optimizing performance.

The modem is designed with user-friendliness in mind; it features a straightforward installation process and an intuitive configuration interface. Furthermore, it is compact and robust, making it suitable for diverse environments ranging from retail outlets to industrial applications.

The MT5600BA-V92 is also known for its durability and long life cycle, which is crucial for businesses that rely on continuous operations. Additionally, its ability to operate effectively in various conditions solidifies its position as a dependable communication solution.

In summary, the Multi-Tech Systems MT5600BA-V92 is an advanced modem that combines high-speed data transmission, analog compatibility, and robust error correction features. Its reliable performance and user-friendly design make it an excellent choice for businesses looking to enhance their communication capabilities while utilizing existing telephone infrastructure.
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