Multi-Tech Systems MT5600BA-V92 manual Repair Procedures for International Distributors

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Appendix B – Warranty and Service

number, and if the product is out of warranty, a check in U.S. dollars drawn on a U.S. bank or your company’s purchase order for repair charges. Repaired units shall be shipped freight collect, unless other arrangements are made in advance.

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department nearest you or email support@multitech.com. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A., or email mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user- caused damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about the repair of the Multi-Tech products.

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or email mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user- caused damages are billed on a time-plus-materials basis

Replacement Parts

SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:

Mail:

SupplyNet, Inc.

 

614 Corporate Way

 

Valley Cottage, NY 10989

Phone:

800 826-0279

Fax:

914 267-2420

Email:

info@thesupplynet.com

Internet: http://www.thesupplynet.com

Multi-Tech Systems, Inc. MT5600BA-V92 User Guide

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Contents MultiModem Revision Date Description Table of Contents Product Description Product Description FeaturesFeatures About AT Commands Safety WarningsModem Compatibility Technical SpecificationsOperating Temperature Connect the Modem to Your PC InstallationTwo-Wire or Four-Wire Leased Line Connection Connect the Modem to Your SystemInstalling the Modem Driver Install the Modem DriverConnect the Modem to the AC Power Outlet Power-On TestUsing the LCD Panel Country or Region Codes Setting Your Country or Region CodeUsing AT Commands Using the Global WizardInstall PhoneTools LED Indicators Using the Front PanelModem Configuration Option Selection Liquid Crystal Display LCDStatus Trunk Basic Options Trunk Basic Options Trunk Advanced Options Trunk Diagnostic Options Trunk Advanced Options Trunk Remote Configuration Options TrunkCaller ID Options Trunk Phone Number Memory Options TrunkCaller ID Region Select Setting Country/Region Codes TrunkStatus Functionality of Menu OptionsOnline Options Basic OptionsCommand Mode Options RS232 Options Advanced OptionsCallback Security Phone Number Memory Options Remote Configuration OptionsDiagnostic Options Region Select Options Caller ID OptionsLeased Line Operation Two-Wire / Four-Wire SetupDial Backup Four-Wire SetupDial Backup and Leased Line Restore Setup Setup Changing the Remote Configuration Password Remote ConfigurationBasic Procedure Changing the Remote Escape Character Turning Callback Security On and Off Setup ProceduresCallback Security Front Panel Method Assigning Callback PasswordsAssigning Callback Phone Numbers Calling Procedure Default Description Callback Security CommandsNone of the Indicators Light TroubleshootingModem Cannot Connect When Dialing Modem Does Not Respond to CommandsModem Disconnects While Online Modem Cannot Connect When AnsweringModem Doesn’t Work with Caller ID File Transfer Is Slower Than It Should BeData Is Being Lost There Are Garbage Characters on the MonitorFCC Part 68 Telecom Appendix a Regulatory ComplianceInternational Modem Restrictions EMC, Safety, and R&TTE Directive ComplianceCanadian Limitations Notice South African Notice New Zealand Telecom Warning NoticeRepair Procedures for International Customers Appendix B Warranty, Service, Technical SupportMulti-Tech Warranty Statement Repair Procedures for U.S. and Canadian CustomersReplacement Parts Repair Procedures for International DistributorsIdentify the Modem Firmware Upgrade OverviewAppendix C- Upgrading Firmware IntroductionClear Your Stored Parameters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s FirmwareRestore Your Parameters Standard Linux Serial Port Definitions Appendix D Installing a Modem Under LinuxInstallation Using the Modem to Call the InternetAnswering Calls Calling the ISPRS-232 Pin Descriptions Appendix E Pin DescriptionsLeased Line Pinouts RS-232 Cable PinoutsWeee Directive #DB IndexRegisters
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MT5600BA-V92 specifications

Multi-Tech Systems MT5600BA-V92 is a versatile communication device designed for efficient data transmission over telephone lines. It is highly regarded for its reliability and performance in various applications, including point-of-sale transactions, remote monitoring, and data acquisition. One of the key features of the MT5600BA-V92 is its ability to operate at data rates of up to 56 Kbps. This high-speed modem ensures rapid data transfer, making it suitable for businesses that require quick and efficient communication.

The device supports V.92 technology, which enhances the performance of dial-up connections. V.92 provides features like cheaper call setup times, reduced latency, and improved upload speeds compared to older standards. This makes the MT5600BA-V92 an ideal choice for users who need enhanced data performance without investing in more complex networking infrastructure.

Another significant characteristic of the MT5600BA-V92 is its analog communication capabilities. The modem utilizes standard analog telephone lines for connectivity, allowing easy integration into existing telephony systems. This compatibility ensures that businesses can leverage their current infrastructure without needing substantial upgrades.

The MT5600BA-V92 integrates several features for improved functionality, including error correction and data compression technologies. These features enhance the reliability of data transmission by ensuring that lost or corrupted data packets are retransmitted, while compression reduces the amount of data sent over the line, further optimizing performance.

The modem is designed with user-friendliness in mind; it features a straightforward installation process and an intuitive configuration interface. Furthermore, it is compact and robust, making it suitable for diverse environments ranging from retail outlets to industrial applications.

The MT5600BA-V92 is also known for its durability and long life cycle, which is crucial for businesses that rely on continuous operations. Additionally, its ability to operate effectively in various conditions solidifies its position as a dependable communication solution.

In summary, the Multi-Tech Systems MT5600BA-V92 is an advanced modem that combines high-speed data transmission, analog compatibility, and robust error correction features. Its reliable performance and user-friendly design make it an excellent choice for businesses looking to enhance their communication capabilities while utilizing existing telephone infrastructure.