Multi-Tech Systems CF220 manual CallFinder Server Installation, We Supply

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Chapter 3: CallFinder Server Installation

Chapter 3 – CallFinder Server

Installation

This chapter shows you how to set up your Multi-Tech Model CF220 CallFinder.

The setup process entails cabling the CF220 unit and configuring the CallFinder software. The CallFinder software resides on the CallFinder unit and does not need to be installed.

Prerequisite: Ordering the DID Line

To use the CallFinder system, you will need one or two DID (Direct Inward Dial) lines in your facility. You must order the DID line(s) from your local telephone operating company (telco). A DID line allows one phone line to be associated with multiple directory numbers. However, only one call can occur on this line at any given time.

DID lines are sold in groups. For example, a telco in New York City might offer a DID line with a set of 20 directory numbers in the range of 212-555-4101 through 212-555-4120.

When ordering your DID line, ask the telco representative for these details about the DID service. These details will be important when setting up your CF220 DID Adapter.

Parameter

Value Required by

 

Telco

Number of digits used

to designate the DID extension (usually 3, 4, 6, or 7)

Type of “DID Start” used (wink, immediate, or delay dial)

You will need this information to configure your CallFinder (see step 8 on page 25).

We Supply

A CF220 CallFinder with factory-installed software

Two power supplies – one 5Vdc and one 48Vdc

Two common telephone cables (RJ11 at both ends)

Two DID telephone cables (RJ11 at one end; RJ12 at other end)

A utility software program for updating CallFinder firmware

This printed Quick Start Guide

Multi-Tech Systems, Inc.

CF220 CallFinder User Guide

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Contents CallFinder CF220 Trademarks CopyrightPatents World Headquarters Multi-Tech Systems, IncTable of Contents WARRANTY, SERVICE, & Repair Product Features Product Description SpecificationsProduct Description Parameter Safety WarningsPrerequisite Ordering the did Line TelcoTechnical Specifications Related ManualsSample System IntroductionPBX Spigglebrim’s Initial SituationCallFinder is added CallFinder connects to Ethernet LAN Practical Add CallFinder and connect to networkTechnical Enter addresses of network servers in CF software CallFinder gets own IP addressPBX Practical Add did lines and connect to CallFinderChannel Configuration Channel Technical Enter operating parameters of did linesPBX Did Billing Computer Did Operator Practical Map PBX Extensions to did NumbersTechnical Create CallFinder Phonebook Administering the CallFinder System For initial Login, useConclusion CallFinder Server Installation We SupplyConnect CallFinder 48Vdc Power Supply to AC Outlet Connect CallFinder 5Vdc Power Supply to AC OutletYou Supply Connect CallFinder to did Lines Do Power-On TestConnect CallFinder to Ethernet Network Part B Configuring the CallFinder Server Collecting Configuration DataOrdinary User Parameters Setting Admin PC to Startup IP Address LoggingSetting CallFinder IP Addresses Resetting Admin PC to Its Regular IP AddressAdministrator Row Specifying DID# and PBX Extension Setting Administrative FunctionsUnassigned Number Row Specifying PBX Extension Setting Up the Mail Server Configuring the CallFinder’s Channels Did Line ParametersConnecting CallFinder to PBX Testing the Channel with a CallChanging Administrator’s Password for CallFinder SW Assigning did Numbers to PBX Users ExtensionsCallFinder Software Screens Home ScreenLogin Screen Call Log Screen Call Log Screen Field Definitions Column Values DescriptionCurrent Status Screen Help Screen Logout OptionChannel 1 & 2 fields group Administration Screen Time Configuration Fields URLCallFinder Software Screens Phone Book Screen Name and did number of an ordinary user in this Field Channel Configuration Screen Degradation of performanceCallFinder Software Screens Password Administration Screen Front Panel LEDs CallFinder Server OperationUpdating CallFinder Firmware Call Log Email Messages Initializing and Busying did Channel ModemsFfcf Manager Installation Installing Ffcf Manager Software Uninstalling or Reinstalling the Ffcf Manager Software Page Page Page Ffcf Manager Operation Ffcf Manager Command SummaryEdit Menu Opening the Ffcf Manager Software Ffcf Manager Main Screen Main Screen Menu or Column Description Ffcf Manager Edit Menu For Unassigned Number , AdministratorBrings up the Add FaxFinder/CallFinder Synchronizing Phonebooks Page Adding CallFinders Right-Click Menu Command Description Right-Click Menu for Selected CallFinder DeviceDeleting a CallFinder Saving a Configuration Restoring a Configuration Update CallFinder N.N.N.N Field Description Updating FirmwareSetting Phone Book Sharing Viewing PropertiesCallFinder Channel-Modem Firmware Update Firmware Updating Process DetailedPage Click Start Update Page CallFinder Server Firmware Update Click Start Update Page Page What if I cant see the web page for my CallFinder ? TroubleshootingThen type ping 192.168.2.1 and press Return No email message after mail server setup cont’d What if the CallFinder presents the wrong time of day? RemedyRegulatory Information CFR Part 68 TelecomCFR Part 15 Regulation Fax Branding StatementCanadian Limitations Notice Industry CanadaWarranty, Service Repair Multi-Tech Warranty StatementRepair Procedures for International Distributors