Multi-Tech Systems CF220 manual Table of Contents

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Table of Contents

CHAPTER 1 – PRODUCT DESCRIPTION AND SPECIFICATIONS	5
PRODUCT DESCRIPTION	5
PRODUCT FEATURES	5
PREREQUISITE: ORDERING THE DID LINE	6
SAFETY WARNINGS	6
TECHNICAL SPECIFICATIONS	7
RELATED MANUALS	7

CHAPTER 2 – SAMPLE SYSTEM		8
Introduction		8
Spigglebrim’s Initial Situation		9
Step 1 Practical: Add CallFinder and connect to network		10
Step 1 Technical: Enter addresses of network servers in CF software		11
Step 2 Practical: Add DID lines and connect to CallFinder		12
Step 2 Technical: Enter operating parameters of DID lines		13
Step 3 Practical: Connect CallFinder port (FXO) to PBX for conventional DID service (Purchasing Dept.). ..		14
Step 3 Technical: Enter operating parameters of CallFinder channel (FXO)		15
Step 4	Practical: Connect CallFinder port (FXS) to PBX for special DID service (Field Support Dept.)	16
Step 4	Technical: Enter operating parameters of CallFinder channel (FXS)	17
Step 5	Practical: Map PBX Extensions to DID Numbers	18
Step 5	Technical: Create CallFinder Phonebook	19
Step 6: Administering the CallFinder System		20
Conclusion		21

CHAPTER 3 – CALLFINDER SERVER INSTALLATION		22
PREREQUISITE: ORDERING THE DID LINE		22
WE SUPPLY		22
YOU SUPPLY		23
INSTALLATION, PART A: CONNECTING THE CALLFINDER TO POWER OUTLETS, PHONE LINES, AND ETHERNET		23
1.	Connect CallFinder 5Vdc Power Supply to AC Outlet	23
2.	Connect CallFinder 48Vdc Power Supply to AC Outlet	23
3.	Identify CallFinder’s Extension Ports (FXS/FXO) for Later Hookup	23
4.	Connect CallFinder to DID Lines	24
5.	Connect CallFinder to Ethernet Network	24
6.	Do Power-On Test	24
PART B: CONFIGURING THE CALLFINDER SERVER		25
1.	Collecting Configuration Data	25
2.	Setting Admin PC to Startup IP Address	27
3.	Logging In (I)	27
4.	Setting CallFinder IP Addresses	28
5.	Resetting Admin PC to Its Regular IP Address	28
6.	Logging In (II)	28
7.	Setting Administrative Functions	29
8.	Setting Up the Mail Server	30
9.	Configuring the CallFinder’s Channels	31
10. Connecting CallFinder to PBX		32
11. Testing the Channel with a Call		32
12. Changing Administrator’s Password for CallFinder SW		33
13. Assigning DID Numbers to PBX Users (Extensions)		33

CHAPTER 4 – CALLFINDER SOFTWARE SCREENS		34
Home Screen		34
Login Screen		35
Call Log Screen		36

Multi-Tech Systems, Inc.	CF220 CallFinder User Guide	3

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Contents CallFinder CF220 World Headquarters Multi-Tech Systems, Inc CopyrightPatents TrademarksTable of Contents WARRANTY, SERVICE, & Repair Product Description Specifications Product FeaturesProduct Description Telco Safety WarningsPrerequisite Ordering the did Line ParameterRelated Manuals Technical SpecificationsIntroduction Sample SystemSpigglebrim’s Initial Situation PBXPractical Add CallFinder and connect to network CallFinder is added CallFinder connects to Ethernet LANCallFinder gets own IP address Technical Enter addresses of network servers in CF softwarePractical Add did lines and connect to CallFinder PBXTechnical Enter operating parameters of did lines Channel Configuration ChannelPBX Did Billing Computer Did Practical Map PBX Extensions to did Numbers OperatorTechnical Create CallFinder Phonebook For initial Login, use Administering the CallFinder SystemConclusion We Supply CallFinder Server InstallationConnect CallFinder 5Vdc Power Supply to AC Outlet Connect CallFinder 48Vdc Power Supply to AC OutletYou Supply Do Power-On Test Connect CallFinder to did LinesConnect CallFinder to Ethernet Network Collecting Configuration Data Part B Configuring the CallFinder ServerOrdinary User Parameters Logging Setting Admin PC to Startup IP AddressResetting Admin PC to Its Regular IP Address Setting CallFinder IP AddressesSetting Administrative Functions Administrator Row Specifying DID# and PBX ExtensionUnassigned Number Row Specifying PBX Extension Setting Up the Mail Server Did Line Parameters Configuring the CallFinder’s ChannelsTesting the Channel with a Call Connecting CallFinder to PBXAssigning did Numbers to PBX Users Extensions Changing Administrator’s Password for CallFinder SWHome Screen CallFinder Software ScreensLogin Screen Call Log Screen Field Definitions Column Values Description Call Log ScreenCurrent Status Screen Logout Option Help ScreenChannel 1 & 2 fields group Administration Screen URL Time Configuration FieldsCallFinder Software Screens Phone Book Screen Name and did number of an ordinary user in this Field Degradation of performance Channel Configuration ScreenCallFinder Software Screens Password Administration Screen CallFinder Server Operation Front Panel LEDsUpdating CallFinder Firmware Initializing and Busying did Channel Modems Call Log Email MessagesFfcf Manager Installation Installing Ffcf Manager Software Uninstalling or Reinstalling the Ffcf Manager Software Page Page Page Ffcf Manager Command Summary Ffcf Manager OperationEdit Menu Opening the Ffcf Manager Software Ffcf Manager Main Screen Main Screen Menu or Column Description For Unassigned Number , Administrator Ffcf Manager Edit MenuBrings up the Add FaxFinder/CallFinder Synchronizing Phonebooks Page Adding CallFinders Right-Click Menu for Selected CallFinder Device Right-Click Menu Command DescriptionDeleting a CallFinder Saving a Configuration Restoring a Configuration Updating Firmware Update CallFinder N.N.N.N Field DescriptionViewing Properties Setting Phone Book SharingFirmware Updating Process Detailed CallFinder Channel-Modem Firmware UpdatePage Click Start Update Page CallFinder Server Firmware Update Click Start Update Page Page Troubleshooting What if I cant see the web page for my CallFinder ?Then type ping 192.168.2.1 and press Return No email message after mail server setup cont’d Remedy What if the CallFinder presents the wrong time of day?CFR Part 68 Telecom Regulatory InformationFax Branding Statement CFR Part 15 RegulationIndustry Canada Canadian Limitations NoticeMulti-Tech Warranty Statement Warranty, Service RepairRepair Procedures for International Distributors