Multi-Tech Systems CF220 manual WARRANTY, SERVICE, & Repair

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Current Status Screen	37
Logout Option	38
Help Screen	38
Administration Screen	39
Phone Book Screen	42
Channel Configuration Screen	44
Password Administration Screen	46
CHAPTER 5 – CALLFINDER SERVER OPERATION	47
Front Panel LEDs	47
Updating CallFinder Firmware	47
Call Log Email Messages	48
Initializing and Busying DID Channel Modems	48
CHAPTER 6 - FFCF MANAGER INSTALLATION	49
Introduction	49
Installing FFCF Manager Software	50
Uninstalling or Reinstalling the FFCF Manager Software	51
CHAPTER 7 - FFCF MANAGER OPERATION	55
Introduction	55
FFCF Manager Command Summary	55
Opening the FFCF Manager Software	56
FFCF Manager Main Screen	57
FFCF Manager “Edit” Menu	59
Right-Click Menu for Selected CallFinder Device	63
FIRMWARE UPDATING PROCESS - DETAILED	69
CallFinder Channel-Modem Firmware Update	69
CallFinder Server Firmware Update	73
CHAPTER 8: TROUBLESHOOTING	77
1. What if I can't see the web page for my CallFinder ?	77
2. What if I don't get an email when I set the mail server address ?	77
3. What if the CallFinder channel doesn't answer a call on the DID line?	79
4. What if the CallFinder presents the wrong time of day?	79
5. What if an immediate busy signal is received when dialing in on the DID line?	79
6. What if the line suddenly disconnects just when a call is about to be connected?	79
CHAPTER 9 – REGULATORY INFORMATION	80
47 CFR PART 68 TELECOM	80
47 CFR PART 15 REGULATION	81
FAX BRANDING STATEMENT	81
CANADIAN LIMITATIONS NOTICE	82
INDUSTRY CANADA	82
CHAPTER 10: WARRANTY, SERVICE, & REPAIR	83

Multi-Tech Systems, Inc.

CF220 CallFinder User Guide

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Contents CallFinder CF220 Copyright PatentsTrademarks World Headquarters Multi-Tech Systems, IncTable of Contents WARRANTY, SERVICE, & Repair Product Features Product Description SpecificationsProduct Description Safety Warnings Prerequisite Ordering the did LineParameter TelcoTechnical Specifications Related ManualsSample System IntroductionPBX Spigglebrim’s Initial SituationCallFinder is added CallFinder connects to Ethernet LAN Practical Add CallFinder and connect to networkTechnical Enter addresses of network servers in CF software CallFinder gets own IP addressPBX Practical Add did lines and connect to CallFinderChannel Configuration Channel Technical Enter operating parameters of did linesPBX Did Billing Computer Did Operator Practical Map PBX Extensions to did NumbersTechnical Create CallFinder Phonebook Administering the CallFinder System For initial Login, useConclusion CallFinder Server Installation We SupplyConnect CallFinder 48Vdc Power Supply to AC Outlet Connect CallFinder 5Vdc Power Supply to AC OutletYou Supply Connect CallFinder to did Lines Do Power-On TestConnect CallFinder to Ethernet Network Part B Configuring the CallFinder Server Collecting Configuration DataOrdinary User Parameters Setting Admin PC to Startup IP Address LoggingSetting CallFinder IP Addresses Resetting Admin PC to Its Regular IP AddressAdministrator Row Specifying DID# and PBX Extension Setting Administrative FunctionsUnassigned Number Row Specifying PBX Extension Setting Up the Mail Server Configuring the CallFinder’s Channels Did Line ParametersConnecting CallFinder to PBX Testing the Channel with a CallChanging Administrator’s Password for CallFinder SW Assigning did Numbers to PBX Users ExtensionsCallFinder Software Screens Home ScreenLogin Screen Call Log Screen Call Log Screen Field Definitions Column Values DescriptionCurrent Status Screen Help Screen Logout OptionChannel 1 & 2 fields group Administration Screen Time Configuration Fields URLCallFinder Software Screens Phone Book Screen Name and did number of an ordinary user in this Field Channel Configuration Screen Degradation of performanceCallFinder Software Screens Password Administration Screen Front Panel LEDs CallFinder Server OperationUpdating CallFinder Firmware Call Log Email Messages Initializing and Busying did Channel ModemsFfcf Manager Installation Installing Ffcf Manager Software Uninstalling or Reinstalling the Ffcf Manager Software Page Page Page Ffcf Manager Operation Ffcf Manager Command SummaryEdit Menu Opening the Ffcf Manager Software Ffcf Manager Main Screen Main Screen Menu or Column Description Ffcf Manager Edit Menu For Unassigned Number , AdministratorBrings up the Add FaxFinder/CallFinder Synchronizing Phonebooks Page Adding CallFinders Right-Click Menu Command Description Right-Click Menu for Selected CallFinder DeviceDeleting a CallFinder Saving a Configuration Restoring a Configuration Update CallFinder N.N.N.N Field Description Updating FirmwareSetting Phone Book Sharing Viewing PropertiesCallFinder Channel-Modem Firmware Update Firmware Updating Process DetailedPage Click Start Update Page CallFinder Server Firmware Update Click Start Update Page Page What if I cant see the web page for my CallFinder ? TroubleshootingThen type ping 192.168.2.1 and press Return No email message after mail server setup cont’d What if the CallFinder presents the wrong time of day? RemedyRegulatory Information CFR Part 68 TelecomCFR Part 15 Regulation Fax Branding StatementCanadian Limitations Notice Industry CanadaWarranty, Service Repair Multi-Tech Warranty StatementRepair Procedures for International Distributors