Multi-Tech Systems manual Troubleshooting, Enabling The MT5634ZLX/FE, Select Use Plug and Play

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Chapter 5 - Troubleshooting

S: Go to Command mode with your communication program (like Telix) and type ATW2, then click Enter. This tells the modem to report the modem-to-modem baud rate instead.

P:When I Run CARDEN, “PC-Card Is Not Enabled Successfully” Is Displayed

C: Your computer does not have enough memory to map the attribute memory of your MT5634ZLX/FE.

S: If memory management software (e.g., EMM386) is installed, you must reserve an area in upper memory (C000:0 — EFFF:F) for MT5634ZLX/FE attribute memory when enabling the card.

Example: Device=C:\DOS\EMM386.EXE RAM X=D000-D3FF

Reserve D000 - D3FF for attribute memory.

C: No free I/O space or interrupt request can be assigned to the MT5634ZLX/FE.

S: The MT5634ZLX/FE needs 32 contiguous I/O ports and one interrupt request for its LAN connection. It also need 8 contiguous I/O ports and another interrupt request for Fax/Modem. The LAN ports must be located at one of the following I/O addresses: 0x300, 0x320, 0x340, 0x360. The Fax/Modem ports must be located at one of these addresses: 0x2F8, 0x3E8, 0x3E8. (There are also compatibility issues with certain Fax/Modem software applications.) We recommend assigning the Modem Interrupt (MIR) a value less than 7 (IRQ3 to 6). Make sure that these resources are available for the MT5634ZLX/FE.

P:Enabling The MT5634ZLX/FE

S: If the Card Service is installed, you can check by hearing the beep when card insertion.

S: Run CARDEN /CHK to check if the MT5634ZLX/FE has been enabled. The resources allocated for the card are shown as below at the last line of the display message.

IOP=0Xnnn IRQ=nn COM=nn MIR=nn

P:Installing The Win 95 Driver Over SystemSoft CardWorks

S: 1. Start Windows 95, then plug the MT5634ZLX/FE into the PCMCIA slot. The SystemSoft Cardwizard window should appear.

2.Select the appropriate slot number containing the MT5634ZLX/FE.

3.Select the View pull down menu

4.Select Properties.

5.Select Drivers in Properties.

6.Select Change Card Driver to active the selective items above it.

7.Select Use Plug and Play.

8.Click OK. Windows 95 will ask you to remove the card.

9.Insert the card again.

10.Follow the instruction to insert the diskette and type the path A:\ for the MT5634ZLX/FE driver.

11.Add client and service as desired at the Network icon in Control Panel.

12.Reboot the computer.

MT5634ZLX/FE

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Contents User Guide Revision Description User GuideContents Index Introduction and Description MultiMobile User Guide IntroductionProduct Description Fast EthernetCategory 3 and Category 5 Ethernet Cabling Auto-negotiationIntroduction and Description Technical Specifications Features System Requirements Quick Start Unpacking Safety Warning TelecomQuick Start MT5634ZLX/FE LAM InformationMT5634ZLX/FE Installation Installing the MT5634ZLX/FE CardMODEM-LAM LEDs LED IndicatorsLink Ethernet LAMAct 10/100Windows 98 Installation Installing Driver and Modem SoftwareMT5634ZLX/FE Add New Hardware Wizard dialog box is displayed Windows 95 Installation Quick Start Open My Computer Control Panel Network Windows NT 4.0 InstallationMT5634ZLX/FE Installation in NT Getting Started with Windows NTMT5634ZLX/FE Modem configuration for NT Quick Start MT5634ZLX/FE Click Startup Windows NT 3.51 InstallationGetting Started with Windows NT3.51 Open Program Manager Main group Control Panel NetworkSelect Other Requires Disk from Manufacturer Click Continue Click Do not detect for the network adapterNovell NetWare Installation Artisoft Lantastic 6.0 InstallationFor Non-Windows 95/98/NT Systems PROTOCOL.INI MS LAN Manager InstallationWindows for Workgroups 3.11 Installation Packet Driver InstallationSelect Enhanced mode NDIS3 for.... then click OK ATEnter Understanding AT CommandsUsing the Windows 95/98/NT HyperTerminal Program Basic Modem OperationDialing and Answering Techniques MT5634ZLX/FE AT Commands, S-Registers and Result Codes AT&K3H0Enter How To Use AT CommandsAT Commands, S-Registers, and Result Codes Basic AT Commands Speaker always on AT Commands, S-Registers, and Result Codes DSR always on MT5634ZLX/FE Terse Verbose Description Result CodesRegisters MT5634ZLX/FE Upstream data rates MT5634ZLX/FE Remote Configuration Setup Basic ProcedureChanging the Setup Password Changing the Remote Escape Character Remote ConfigurationMT5634ZLX/FE Troubleshooting Modem Does Not Auto-Answer the Phone Modem Goes Off-Hook and Disables the Telephone LineModem Loses the Connection When in Use Troubleshooting Characters on the Screen Are DoubledNo Text Appears on the Screen in Data Mode No Text Appears on the Screen When in Command ModeModem Gets Random Errors in Transmitted Data Occasionally, the Modem Gives a Burst of ErrorsModem Does Not Connect with Another Modem Select Properties Select Drivers in Properties TroubleshootingInstalling The Win 95 Driver Over SystemSoft CardWorks Enabling The MT5634ZLX/FEHighlight the folder MultiMobile-MT5634ZLX-FE-XXXX COM Port and IRQ ConflictsWindows Select HkeylocalmachineWindows NT 3.51 and NT Troubleshooting WindowsAdditional References MultiMobile User Guide Appendices Class B Statement FCC Part Appendix a Regulatory ComplianceIndustry Canada Appendices FCC Part 68 TelecomCanadian Limitations Notice FAX Branding StatementCommission Decision CTR21 EMC, Safety and Terminal Directive ComplianceNew Zealand Telecom Warning Notice Appendix B V.90 Support TroubleshootingIntroduction Lmndisnif Drivername LMNDIS$ Appendix C Comprehensive Driver Notes IntroductionNDIS2 Driver for Windows for Workgroups ODI Driver for Workgroups Limited Warranty Appendix D Warranty, Service, and Technical SupportOnline Warranty Registration If you don’t know the file name Technical SupportMulti-Tech BBS If you know the file nameAbout the Internet About the MultiMobile SoftGSM Cellular UpgradeSupplyNet Online Ordering Instructions About Ordering AccessoriesAppendix E Uninstalling in Windows 95/98 Index IndexMultiMobileUSB User Guide