Multi-Tech Systems MT5634ZLX/FE manual Appendix B V.90 Support, Introduction, Troubleshooting

Page 64

MultiMobile User Guide

Appendix B - V.90 Support

Introduction

V.90 is the ITU designation for what had formerly been called V.pcm. The ITU recommendation V.90 was determined at a meeting in Geneva ending February 6, 1998.

V.90 will replace K56flex and other proprietary solutions for PCM connections. Dual-mode client modem code will be important until all central-site digital modems are upgraded to V.90 and all interoperability problems have been resolved. Until that time, the Dual-mode client code will provide reliable connections in K56flex mode to the central-site modems currently deployed.

Your V.90 dual-mode (V.90/K56flex) modem now includes:

·New AT commands (+MS=12, AT!),

·New Result Codes in V.90 mode, and

These new functions are explained in documents that are readily-available on the Multi-Tech web site in Portable Document Format (PDF) files at http://www.multitech.com/support/manuals/ IDCfiles/manuals.idc . You can download the Acrobat Reader to view PDF files (you may want to bookmark http://www.adobe.com/prodindex/acrobat/readstep.html before following the “download” link).For files with a .ZIP extension, you can download PKUNZIP.EXE to extract the zipped files from the Multi-Tech FTP site at: ftp://ftp.multitech.com/Utiltities/PKUNZIP.EXE. Using your favorite Web browser, go to http://www.multitech.com/support/V.90upgrades.htm for additional information on ITU V.90 support and other Multi-Tech products.

V.90 Troubleshooting

1.Check if the modem firmware is the latest. If not, download the latest from ftp:// ftp.multitech.com.

2.Try adding one or more comma (,) characters to the dialed number in the dialing string.

3.Try limiting the speed with the S37 (sets the maximum upstream speed) and S38 (sets the maximum “downstream speed) commands.

4.Perform basic modem/line troubleshooting (check the phone line for noise, try a different line, try another device on the same line, etc.

64

MT5634ZLX/FE

Image 64
Contents User Guide User Guide Revision DescriptionContents Index Introduction and Description Introduction Product DescriptionFast Ethernet MultiMobile User GuideCategory 3 and Category 5 Ethernet Cabling Auto-negotiationIntroduction and Description Technical Specifications Features System Requirements Quick Start Safety Warning Telecom UnpackingMT5634ZLX/FE LAM Information Quick StartInstalling the MT5634ZLX/FE Card MT5634ZLX/FE InstallationLED Indicators MODEM-LAM LEDsEthernet LAM Act10/100 LinkInstalling Driver and Modem Software Windows 98 InstallationMT5634ZLX/FE Add New Hardware Wizard dialog box is displayed Windows 95 Installation Quick Start Windows NT 4.0 Installation MT5634ZLX/FE Installation in NTGetting Started with Windows NT Open My Computer Control Panel NetworkMT5634ZLX/FE Modem configuration for NT Quick Start MT5634ZLX/FE Windows NT 3.51 Installation Getting Started with Windows NT3.51Open Program Manager Main group Control Panel Network Click StartupClick Do not detect for the network adapter Select Other Requires Disk from Manufacturer Click ContinueNovell NetWare Installation Artisoft Lantastic 6.0 InstallationFor Non-Windows 95/98/NT Systems MS LAN Manager Installation PROTOCOL.INIWindows for Workgroups 3.11 Installation Packet Driver InstallationSelect Enhanced mode NDIS3 for.... then click OK Understanding AT Commands Using the Windows 95/98/NT HyperTerminal ProgramBasic Modem Operation ATEnterDialing and Answering Techniques MT5634ZLX/FE AT Commands, S-Registers and Result Codes How To Use AT Commands AT&K3H0EnterAT Commands, S-Registers, and Result Codes Basic AT Commands Speaker always on AT Commands, S-Registers, and Result Codes DSR always on MT5634ZLX/FE Result Codes Terse Verbose DescriptionRegisters MT5634ZLX/FE Upstream data rates MT5634ZLX/FE Remote Configuration Setup Basic ProcedureChanging the Setup Password Remote Configuration Changing the Remote Escape CharacterMT5634ZLX/FE Troubleshooting Modem Goes Off-Hook and Disables the Telephone Line Modem Does Not Auto-Answer the PhoneTroubleshooting Characters on the Screen Are Doubled No Text Appears on the Screen in Data ModeNo Text Appears on the Screen When in Command Mode Modem Loses the Connection When in UseModem Gets Random Errors in Transmitted Data Occasionally, the Modem Gives a Burst of ErrorsModem Does Not Connect with Another Modem Troubleshooting Installing The Win 95 Driver Over SystemSoft CardWorksEnabling The MT5634ZLX/FE Select Properties Select Drivers in PropertiesCOM Port and IRQ Conflicts WindowsSelect Hkeylocalmachine Highlight the folder MultiMobile-MT5634ZLX-FE-XXXXWindows NT 3.51 and NT Troubleshooting WindowsAdditional References MultiMobile User Guide Appendices Class B Statement FCC Part Appendix a Regulatory ComplianceIndustry Canada FCC Part 68 Telecom AppendicesFAX Branding Statement Canadian Limitations NoticeCommission Decision CTR21 EMC, Safety and Terminal Directive ComplianceNew Zealand Telecom Warning Notice Appendix B V.90 Support TroubleshootingIntroduction Appendix C Comprehensive Driver Notes Introduction Lmndisnif Drivername LMNDIS$NDIS2 Driver for Windows for Workgroups ODI Driver for Workgroups Limited Warranty Appendix D Warranty, Service, and Technical SupportOnline Warranty Registration Technical Support Multi-Tech BBSIf you know the file name If you don’t know the file nameAbout the MultiMobile SoftGSM Cellular Upgrade About the InternetAbout Ordering Accessories SupplyNet Online Ordering InstructionsAppendix E Uninstalling in Windows 95/98 Index IndexMultiMobileUSB User Guide