Multi-Tech Systems MT5634ZLX/FE manual Modem Does Not Connect with Another Modem

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Your software settings may not match the settings of the remote device.
Make sure your data bits, stop bits, and parity settings match the settings that the other computer is using. The two most common settings are: 8 data bits, None parity, and 1 stop bit (8,N,1) or 7 data bits, Even parity, and 1 stop bit (7,E,1).
If the telephone line is very noisy, you may see corrupted data on your screen.
Due to poor telephone line conditions, the modem may have fallen back to a slower communication speed. You may need to change the baud rate setting in your software to match this slower speed. To return the modem to the higher speed, disconnect the link and re-establish again.

MultiMobile User Guide

C: Your software may have turned off the DTR signal.

P:The Modem Does Not Connect with Another Modem

C: There may be a problem with the remote modem if you do not hear the high pitched tone from the remote modem.

S: Run the Remote Digital Loopback Test (&T4 command).

P:Occasionally, the Modem Gives a Burst of Errors.

C:The telephone line may be noisy or bad.

S: Hang up the call and try to connect again for getting a better telephone line.

C: If there are other telephones on the same line that your modem is using, someone may have picked up a telephone on that extension.

C: Your telephone line may have the call waiting feature.

S: Try adding *70 to your ATDT dialing command line. If it doesn’t help, ask your telephone company how to temporarily disable call waiting.

P:The Modem Gets Random Errors in Transmitted Data.

S:Try to use V.42 or MNP1-4 if possible.

S: Connect the modems at a slower baud rate.

P:After Downloading a File, the File Does Not Store on Your Disk Drive

C: If both modems are using MNP or V.42 protocol, then flow control may not be enabled.

S: Configure your software to use RTS/CTS flow control to cause your computer to pause long enough for the file to be stored to disk.

P:The Text on the Screen Is Not Legible

C:

S:

C:

C:

P:When Using V.42bis or MNP5, Some Features Are Disabled

C: You may be using a non-streaming protocol, like Xmodem or Ymodem to transfer files. Those are fine unless you are using V.42bis or MNP5

S: When using V.42bis or MNP5, you should use a streaming transfer protocol like Ymodem-G or Zmodem.

S: Configure your software to use hardware flow control (RTS/CTS ON).

Q:When Connecting to Another Modem, the Modem Reports a Higher Connect Baud Rate than it Is Really Using

C: The modem defaults to report the modem-to-computer baud rate when it responds with

CONNECT.

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MT5634ZLX/FE

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Contents User Guide User Guide Revision DescriptionContents Index Introduction and Description Fast Ethernet IntroductionProduct Description MultiMobile User GuideAuto-negotiation Category 3 and Category 5 Ethernet CablingIntroduction and Description Technical Specifications Features System Requirements Quick Start Safety Warning Telecom UnpackingMT5634ZLX/FE LAM Information Quick StartInstalling the MT5634ZLX/FE Card MT5634ZLX/FE InstallationLED Indicators MODEM-LAM LEDs10/100 Ethernet LAMAct LinkInstalling Driver and Modem Software Windows 98 InstallationMT5634ZLX/FE Add New Hardware Wizard dialog box is displayed Windows 95 Installation Quick Start Getting Started with Windows NT Windows NT 4.0 InstallationMT5634ZLX/FE Installation in NT Open My Computer Control Panel NetworkMT5634ZLX/FE Modem configuration for NT Quick Start MT5634ZLX/FE Open Program Manager Main group Control Panel Network Windows NT 3.51 InstallationGetting Started with Windows NT3.51 Click StartupClick Do not detect for the network adapter Select Other Requires Disk from Manufacturer Click ContinueArtisoft Lantastic 6.0 Installation Novell NetWare InstallationFor Non-Windows 95/98/NT Systems MS LAN Manager Installation PROTOCOL.INIPacket Driver Installation Windows for Workgroups 3.11 InstallationSelect Enhanced mode NDIS3 for.... then click OK Basic Modem Operation Understanding AT CommandsUsing the Windows 95/98/NT HyperTerminal Program ATEnterDialing and Answering Techniques MT5634ZLX/FE AT Commands, S-Registers and Result Codes How To Use AT Commands AT&K3H0EnterAT Commands, S-Registers, and Result Codes Basic AT Commands Speaker always on AT Commands, S-Registers, and Result Codes DSR always on MT5634ZLX/FE Result Codes Terse Verbose DescriptionRegisters MT5634ZLX/FE Upstream data rates MT5634ZLX/FE Remote Configuration Basic Procedure SetupChanging the Setup Password Remote Configuration Changing the Remote Escape CharacterMT5634ZLX/FE Troubleshooting Modem Goes Off-Hook and Disables the Telephone Line Modem Does Not Auto-Answer the PhoneNo Text Appears on the Screen When in Command Mode Troubleshooting Characters on the Screen Are DoubledNo Text Appears on the Screen in Data Mode Modem Loses the Connection When in UseOccasionally, the Modem Gives a Burst of Errors Modem Gets Random Errors in Transmitted DataModem Does Not Connect with Another Modem Enabling The MT5634ZLX/FE TroubleshootingInstalling The Win 95 Driver Over SystemSoft CardWorks Select Properties Select Drivers in PropertiesSelect Hkeylocalmachine COM Port and IRQ ConflictsWindows Highlight the folder MultiMobile-MT5634ZLX-FE-XXXXTroubleshooting Windows Windows NT 3.51 and NTAdditional References MultiMobile User Guide Appendices Appendix a Regulatory Compliance Class B Statement FCC PartIndustry Canada FCC Part 68 Telecom AppendicesFAX Branding Statement Canadian Limitations NoticeEMC, Safety and Terminal Directive Compliance Commission Decision CTR21New Zealand Telecom Warning Notice Troubleshooting Appendix B V.90 SupportIntroduction Appendix C Comprehensive Driver Notes Introduction Lmndisnif Drivername LMNDIS$NDIS2 Driver for Windows for Workgroups ODI Driver for Workgroups Appendix D Warranty, Service, and Technical Support Limited WarrantyOnline Warranty Registration If you know the file name Technical SupportMulti-Tech BBS If you don’t know the file nameAbout the MultiMobile SoftGSM Cellular Upgrade About the InternetAbout Ordering Accessories SupplyNet Online Ordering InstructionsAppendix E Uninstalling in Windows 95/98 Index IndexMultiMobileUSB User Guide