Sprint Nextel DVP 203, DVP 403

Chapter 2:

Chapter 2:Chapter 2:

Chapter 2:

Installation Checklist

Installation ChecklistInstallation Checklist

Installation Checklist

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–Installation Checklist

Installation ChecklistInstallation Checklist

Installation Checklist

Issue 1.6

Issue 1.6Issue 1.6

Issue 1.6

Default

DefaultDefault

Default

Automated

Automated Automated

Automated

Attendant

AttendantAttendant

Attendant

Answering

AnsweringAnswering

Answering

• By default, the Automated Attendant answers with this recorded main

greeting: Thank you for calling. If you are calling from a toucht

Thank you for calling. If you are calling from a touchtThank you for calling. If you are calling from a toucht

Thank you for calling. If you are calling from a touchtone phone,

one phone, one phone,

one phone,

please dial the extension number you wish to reach or dial zero for

please dial the extension number you wish to reach or dial zero for please dial the extension number you wish to reach or dial zero for

please dial the extension number you wish to reach or dial zero for

assistance. If you are calling from a Rotary Dial phone, please stay on the

assistance. If you are calling from a Rotary Dial phone, please stay on the assistance. If you are calling from a Rotary Dial phone, please stay on the

assistance. If you are calling from a Rotary Dial phone, please stay on the

line for assistance.

line for assistance. line for assistance.

line for assistance. This greeting can be re-recorded at any time.

• Sprint Digital Voice lets the Automated Attendant play different main

greetings according to schedules that are based on the day(s)/date and

time. For example, you can set up a schedule for typical business

workdays (Monday-Friday, starting at 9:00 a.m.). Then you can set up

another schedule for typical off-hours (Monday-Friday, starting at 5:00 p.m.

This schedule is used for weekends). This way you can have two main

greetings: one for workdays, and one for off-hours. These schedules are

already set up as defaults.

Default

DefaultDefault

Default

Auto

AutoAuto

Automated

mated mated

mated

Attendant

AttendantAttendant

Attendant

Dialing Menu

Dialing MenuDialing Menu

Dialing Menu

The dialpad keys 0-8 can be used to customize a dialing menu. Keys 9, *, and #

are each permanently assigned for a certain function (described in the list

below). Callers can dial either extension or mailbox numbers.

By def

By defBy def

By default, the dialing menu is as follows:

ault, the dialing menu is as follows:ault, the dialing menu is as follows:

ault, the dialing menu is as follows:

• Press zero (0), or wait on the line for the operator (the lowest numbered

extension) during the workday schedule.

Press zero (0), or wait on the line to record a message for the operator (the

lowest numbered extension) during the off-hour schedule.

• Dial a Subscriber extension number to transfer to that extension. If the

extension is busy, does not answer, or is in Do Not Disturb, the caller

hears, At the tone, leave a message for extension XXX.

At the tone, leave a message for extension XXX.At the tone, leave a message for extension XXX.

At the tone, leave a message for extension XXX.

• Press 9 to hang up the call (this cannot be changed).

• Press * and a Subscriber extension number to leave a recorded message in

that mailbox (this cannot be changed).

• Press # and a Subscriber Mailbox Number to log onto that mailbox and

listen to the messages and/or use other Voice Mail features (this cannot be

changed).

Note:

Note:Note:

Note:

The Time Out function determines where the Automated Attendant

routes a call if the caller doesn’t press a key after the Main Greeting

finishes playing. The Time Out function works differently according

to the workday schedule or the off-hours schedule. By default, the

Automated Attendant sends the caller to the lowest numbered

extension during the workday schedule and lets the caller leave a

message for the lowest numbered extension during off-hours.

Contacting

ContactingContacting

Contacting

Technical

TechnicalTechnical

Technical

Support

SupportSupport

Support

For questions regarding Sprint® Digital Voice DVP – 203 or DVP – 403 or a Protegé®

system, contact Sprint Products Group Technical Support at 1-800-791-1110.