Multi-Tech Systems MT5600DSVD manual Install the Modem Driver, Installing the Modem Driver

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MultiModemDSVD User Guide

2 Installation

Step 4: Install the Modem Driver

If you use Windows 95, Windows 98, Windows Me, Windows NT 4.0, or Windows 2000, you must install the modem driver. (If you use Windows 3.1 or another operating system, skip this step and go to Step 5.) The modem driver is used by Windows to con- trol the modem.

Installing the Modem Driver

1.Make sure your modem is connected properly, and then turn on your computer. Windows should detect your new modem and open the Install New Modem wizard.

Note: If Windows cannot find a modem, your modem may not have power, it may be plugged into the wrong connector on your computer, or the serial cable

may be faulty. See “None of the LEDs Light When the Modem Is Turned On” and “The Modem Does Not Respond to Commands” in Chapter 5, “Solving Problems.”

2.In the Install New Modem wizard, select Don’t detect my modem; I will select it from a list, and then click Next. A dialog box with a list of manufacturers and a list of modem models appears.

3.Insert your modem’s setup disk into your floppy drive, and then click Have Disk.

4.In the Install from Disk dialog box, select the drive the installation disk is in, and then click OK.

5.A list of modems appears. Select your modem from the list, and then click Next.

6.Select the port the modem is connected to, and then click Next.

7.Windows installs and configures the modem.

8.Click Finish to exit.

Removing Your Old Modem Driver

When your new modem replaces another modem, the old modem driver remains in Windows after you install the new modem, and the old modem is still selected in HyperTerminal and other Windows applications. Though you can change the appli- cation connection descriptions one at a time, it is easier to force Windows applications to use the new modem by removing the old modem from Windows.

1.Click the Start button, point to Settings, and then click Control Panel.

2.Double-click the Modems icon to open the Modems Properties dialog box.

3.In the list box, select the old modem.

4.Click Remove, and then click Close.

5.The next time you dial a HyperTerminal connection, it will select your new mo- dem and ask you to confirm the selection.

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Contents Page Record of Revisions Introduction AT Commands, S-Registers & Result Codes Appendix E Upgrading the Modem Introduction Introduction FeaturesProduct Description Data What Is in Your Modem Package? Related ManualsInstallation Safety Warnings What You Will NeedWe supply You supplyChange the Speaker Jumper Mount the FeetOpening the Modem Changing the Speaker Jumper Location of speaker jumperRS232 Connection Connect the Modem to Your SystemLine Connection Power Connection Power-On TestPhone Connection Microphone ConnectionInstalling the Modem Driver Install the Modem DriverRemoving Your Old Modem Driver Install and Configure Your Software Operation Front Panel Configuring the Modem Connecting to the InternetTo install and run Dial-Up Networking in Windows 95 or To dial your Internet access providerDial-Up Networking Dial-Up Networking in Windows 95/98Dial-Up Networking in Windows Me To install Dial-Up NetworkingDial-Up Networking in Windows NT Select Start Settings Network and Dial-up Connections Dial-Up Networking in WindowsFax Operation To Originate a Voice Call in Speakerphone ModeVoice Operation To Originate a Dsvd Call Using the Headset To Answer a Voice Call in Speakerphone ModeTo Answer a Dsvd Call Using the Headset References AT Commands Registers Result Codes AT Commands AT Command Summary Echo Command Mode Characters DS=y Dial Stored Telephone NumberHook Control Information RequestMonitor Speaker Volume Monitor Speaker ModeDisplay Legacy Parameters Modulation HandshakeReturn Online to Data Mode Result Codes Enable/DisablePulse Dialing Select RegisterModem Reset Connect Message ControlResult Code Selection Long Space DisconnectError Correction Modes Data Carrier Detect DCD ControlData Terminal Ready DTR Control Modem-Initiated Flow ControlLoad Factory Settings 42bis Data Compression22bis Guard Tone Control Telephone Jack ControlCommunications Mode Asynchronous Communications ModeTest Commands Pulse Dial Make/Break RatioDisplay Current Configuration Store Current ConfigurationSelect Profile for Hard Reset Display Last Connection StatisticsLine Signal Level Line Signal QualityZy=x Store Telephone Number Data Compression ControlPCM Code Selection \An Maximum MNP Block Size\Bn Transmit Break \Kn Break Control\Nn Error Correction Mode Selection \Vn Single Line Connect MessageModulation Selection SubparametersMNP Extended Services Distinctive Ring Control Command #CID=n Caller IDFlash Memory Download Voice Commands Command $SBn Serial Port Baud RateCommand +++ATCR Escape Sequence Command -SMS=nData/DSVD ModeDsvd Enable/Disable Command #BDR=n Baud Rate SelectCommand #CLS=n Data, Fax, or Voice/Audio Select Command #MDL? Identify ModelRegister Unit Range Default Description RegistersS32 S37 Register Unit Range Default Description S86 Result Codes Terse Verbose DescriptionProtocol ALT +FCERROR Solving Problems None of the Indicators Light Modem Does Not Respond to Commands LightModem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringData Is Being Lost Modem4Doesn’t Work with Caller ID There Are Garbage4 Characters on the MonitorFax and Data4Software Can’t Run at the Same Time Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFCC Part Industry CanadaFax Branding Statement Canadian Limitations NoticeInternational Modem Restrictions EMC, Safety, and R&TTE Directive ComplianceNew Zealand Telecom Warning Notice South African Notice Appendix B Technical Specifications MultiModemDSVD User Guide Technical Specifications Voice Compression Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMultiModemDSVD User Guide Loopback Tests Limited Warranty Online Warranty RegistrationService North American ProductsTechnical Support International ProductsOrdering Accessories Internet SitesUpgrade Overview Identify the Modem FirmwareDownload the Upgrade File Extract the Upgrade FilesIdentify the Current Firmware Version Clear Your Stored ParamentersUpgrade the Modem’s Firmware Restore Your ParametersIndex MultiModemDSVD User Guide Index MultiModemDSVD User Guide Index MultiModemDSVD User Guide Index