Multi-Tech Systems MT5600DSVD manual Internet Sites, Ordering Accessories

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MultiModemDSVD User Guide

D Warranty, Service, and Technical Support

Internet Sites

Multi-Tech maintains a Web site at

http://www.multitech.com

and an ftp site at

ftp://ftp.multitech.com

Ordering Accessories

SupplyNet, Inc., can supply you with replacement power supplies, cables and con- nectors for select Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:

Mail: SupplyNet, Inc.

614 Corporate Way

Valley Cottage, NY 10989

Phone: 800 826-0279

Fax: 914 267-2420

Email: info@thesupplynet.com

Internet: http://www.thesupplynet.com

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Contents Page Record of Revisions Introduction AT Commands, S-Registers & Result Codes Appendix E Upgrading the Modem Introduction Features IntroductionProduct Description Data Related Manuals What Is in Your Modem Package?Installation You supply Safety WarningsWhat You Will Need We supplyMount the Feet Change the Speaker JumperOpening the Modem Location of speaker jumper Changing the Speaker JumperConnect the Modem to Your System RS232 ConnectionLine Connection Microphone Connection Power ConnectionPower-On Test Phone ConnectionInstall the Modem Driver Installing the Modem DriverRemoving Your Old Modem Driver Install and Configure Your Software Operation Front Panel Connecting to the Internet Configuring the ModemDial-Up Networking in Windows 95/98 To install and run Dial-Up Networking in Windows 95 orTo dial your Internet access provider Dial-Up NetworkingTo install Dial-Up Networking Dial-Up Networking in Windows MeDial-Up Networking in Windows NT Dial-Up Networking in Windows Select Start Settings Network and Dial-up ConnectionsTo Originate a Voice Call in Speakerphone Mode Fax OperationVoice Operation To Answer a Voice Call in Speakerphone Mode To Originate a Dsvd Call Using the HeadsetTo Answer a Dsvd Call Using the Headset References AT Commands Registers Result Codes AT Commands AT Command Summary Information Request Echo Command Mode CharactersDS=y Dial Stored Telephone Number Hook ControlModulation Handshake Monitor Speaker VolumeMonitor Speaker Mode Display Legacy ParametersSelect Register Return Online to Data ModeResult Codes Enable/Disable Pulse DialingLong Space Disconnect Modem ResetConnect Message Control Result Code SelectionModem-Initiated Flow Control Error Correction ModesData Carrier Detect DCD Control Data Terminal Ready DTR ControlTelephone Jack Control Load Factory Settings42bis Data Compression 22bis Guard Tone ControlPulse Dial Make/Break Ratio Communications ModeAsynchronous Communications Mode Test CommandsDisplay Last Connection Statistics Display Current ConfigurationStore Current Configuration Select Profile for Hard ResetData Compression Control Line Signal LevelLine Signal Quality Zy=x Store Telephone Number\Kn Break Control PCM Code Selection\An Maximum MNP Block Size \Bn Transmit Break\Vn Single Line Connect Message \Nn Error Correction Mode SelectionSubparameters Modulation SelectionMNP Extended Services Command #CID=n Caller ID Distinctive Ring ControlFlash Memory Download Command -SMS=nData/DSVD Mode Voice CommandsCommand $SBn Serial Port Baud Rate Command +++ATCR Escape SequenceCommand #MDL? Identify Model Dsvd Enable/DisableCommand #BDR=n Baud Rate Select Command #CLS=n Data, Fax, or Voice/Audio SelectRegisters Register Unit Range Default DescriptionS32 S37 Register Unit Range Default Description S86 Terse Verbose Description Result CodesProtocol ALT +FCERROR Solving Problems None of the Indicators Light Light Modem Does Not Respond to CommandsModem Dials But Cannot Connect Modem4Disconnects While Online Modem4Cannot Connect When Answering File Transfer4Is Slower Than It Should BeData Is Being Lost There Are Garbage4 Characters on the Monitor Modem4Doesn’t Work with Caller IDFax and Data4Software Can’t Run at the Same Time Appendixes FCC Part 68 Telecom Appendix a Regulatory ComplianceIndustry Canada FCC PartCanadian Limitations Notice Fax Branding StatementEMC, Safety, and R&TTE Directive Compliance International Modem RestrictionsNew Zealand Telecom Warning Notice South African Notice Appendix B Technical Specifications MultiModemDSVD User Guide Technical Specifications Voice Compression Local Analog Loopback Test V.54 Loop Test procedureFigure C-2. Remote digital loopback test Remote Digital Loopback Test V.54 LoopFigure C-3. Local digital loopback test Local Digital Loopback Test V.54 Loop MultiModemDSVD User Guide Loopback Tests North American Products Limited WarrantyOnline Warranty Registration ServiceInternational Products Technical SupportInternet Sites Ordering AccessoriesIdentify the Modem Firmware Upgrade OverviewClear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Identify the Current Firmware VersionRestore Your Parameters Upgrade the Modem’s FirmwareIndex MultiModemDSVD User Guide Index MultiModemDSVD User Guide Index MultiModemDSVD User Guide Index