Multi-Tech Systems MT5600DSVD manual Upgrade the Modem’s Firmware, Restore Your Parameters

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MultiModemDSVD User Guide

E Upgrading the Modem

2.In the program’s terminal window, type AT&V and press ENTER to list your modem’s current parameters.

3.Record your parameters by saving the screens and sending them to your printer.

4.Type AT&F and press ENTER to clear your stored parameters and reset your mo- dem to factory default.

5.Close the terminal program.

Step 6: Upgrade the Modem’s Firmware

Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive file, and note the file name for the new firmware (e.g., BLQX210.HEX).

WARNING: Never install an older version of firmware over a newer version. Doing this WILL DESTROY THE FLASH PROM! If the flash PROM is destroyed, the mo- dem must be sent in for repair.

1.Run Flash Wizard by double-clicking its icon or file name, or by selecting it from the Start menu. The Identifying Devices dialog box is displayed as Flash Wizard locates and identifies the devices connected to your system.

Note: If the message ERROR: No valid devices detected is displayed, verify that the modem is turned on and that all cables are correctly and securely attached.

2.Click the modem to be upgraded, and then click Next to proceed.

3.Select the port to be upgraded from the Port list, select the appropriate .HEX file from the Hex File list, and then click Next to continue.

Note: Do not use FLASHLDR.HEX. This file is used internally by Flash Wizard.

4.The Progress dialog box appears, showing a status bar that indicates the progress of the upgrade.

Caution: Any disruption of the program during this stage of the upgrade can cause your modem to become inoperable. Wait for the Next button to become active before proceeding.

5.When the flash upgrade is complete, the message Programming Complete appears. Click Next to continue.

6.The Results dialog box appears next. Click Finish to exit Flash Wizard.

Step 7: Restore Your Parameters

Your modem has been updated. You can now open your terminal program to repro- gram your modem parameters or to confirm the update by typing ATI3 in the termi- nal window and pressing ENTER.

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Contents Page Record of Revisions Introduction AT Commands, S-Registers & Result Codes Appendix E Upgrading the Modem Introduction Features IntroductionProduct Description Data What Is in Your Modem Package? Related ManualsInstallation We supply Safety WarningsWhat You Will Need You supplyMount the Feet Change the Speaker JumperOpening the Modem Changing the Speaker Jumper Location of speaker jumperConnect the Modem to Your System RS232 ConnectionLine Connection Phone Connection Power ConnectionPower-On Test Microphone ConnectionInstall the Modem Driver Installing the Modem DriverRemoving Your Old Modem Driver Install and Configure Your Software Operation Front Panel Configuring the Modem Connecting to the InternetDial-Up Networking To install and run Dial-Up Networking in Windows 95 orTo dial your Internet access provider Dial-Up Networking in Windows 95/98To install Dial-Up Networking Dial-Up Networking in Windows MeDial-Up Networking in Windows NT Select Start Settings Network and Dial-up Connections Dial-Up Networking in WindowsTo Originate a Voice Call in Speakerphone Mode Fax OperationVoice Operation To Answer a Voice Call in Speakerphone Mode To Originate a Dsvd Call Using the HeadsetTo Answer a Dsvd Call Using the Headset References AT Commands Registers Result Codes AT Commands AT Command Summary Hook Control Echo Command Mode CharactersDS=y Dial Stored Telephone Number Information RequestDisplay Legacy Parameters Monitor Speaker VolumeMonitor Speaker Mode Modulation HandshakePulse Dialing Return Online to Data ModeResult Codes Enable/Disable Select RegisterResult Code Selection Modem ResetConnect Message Control Long Space DisconnectData Terminal Ready DTR Control Error Correction ModesData Carrier Detect DCD Control Modem-Initiated Flow Control22bis Guard Tone Control Load Factory Settings42bis Data Compression Telephone Jack ControlTest Commands Communications ModeAsynchronous Communications Mode Pulse Dial Make/Break RatioSelect Profile for Hard Reset Display Current ConfigurationStore Current Configuration Display Last Connection StatisticsZy=x Store Telephone Number Line Signal LevelLine Signal Quality Data Compression Control\Bn Transmit Break PCM Code Selection\An Maximum MNP Block Size \Kn Break Control\Nn Error Correction Mode Selection \Vn Single Line Connect MessageModulation Selection SubparametersMNP Extended Services Command #CID=n Caller ID Distinctive Ring ControlFlash Memory Download Command +++ATCR Escape Sequence Voice CommandsCommand $SBn Serial Port Baud Rate Command -SMS=nData/DSVD ModeCommand #CLS=n Data, Fax, or Voice/Audio Select Dsvd Enable/DisableCommand #BDR=n Baud Rate Select Command #MDL? Identify ModelRegister Unit Range Default Description RegistersS32 S37 Register Unit Range Default Description S86 Result Codes Terse Verbose DescriptionProtocol ALT +FCERROR Solving Problems None of the Indicators Light Modem Does Not Respond to Commands LightModem Dials But Cannot Connect Modem4Disconnects While Online Modem4Cannot Connect When Answering File Transfer4Is Slower Than It Should BeData Is Being Lost There Are Garbage4 Characters on the Monitor Modem4Doesn’t Work with Caller IDFax and Data4Software Can’t Run at the Same Time Appendixes Appendix a Regulatory Compliance FCC Part 68 TelecomFCC Part Industry CanadaFax Branding Statement Canadian Limitations NoticeEMC, Safety, and R&TTE Directive Compliance International Modem RestrictionsNew Zealand Telecom Warning Notice South African Notice Appendix B Technical Specifications MultiModemDSVD User Guide Technical Specifications Voice Compression Test procedure Local Analog Loopback Test V.54 LoopRemote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback testLocal Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback testMultiModemDSVD User Guide Loopback Tests Service Limited WarrantyOnline Warranty Registration North American ProductsTechnical Support International ProductsOrdering Accessories Internet SitesUpgrade Overview Identify the Modem FirmwareIdentify the Current Firmware Version Download the Upgrade FileExtract the Upgrade Files Clear Your Stored ParamentersUpgrade the Modem’s Firmware Restore Your ParametersIndex MultiModemDSVD User Guide Index MultiModemDSVD User Guide Index MultiModemDSVD User Guide Index