Multi-Tech Systems MT5634ZBA-DID manual Extract the Upgrade Files

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MultiModemDID User Guide

Appendix C – Upgrade the Modem’s Firmware

 

 

Step 4: Extract the Upgrade Files

1.Install the Flash Wizard utility by double-clicking the file name in Windows Explorer.

2.Extract the upgrade files by double-clicking the file name. The extracted files include a .HEX file, which contains the upgrade data, and a Readme file.

3.Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\.

Step 5: Clear Your Stored Parameters

Before you flash your modem, you should record the parameters that are currently stored in it, so you can reprogram it after flashing. After you have recorded them, send the AT&W1Z command to the modem to clear the stored parameters.

1.Run your favorite terminal program. If you are using Windows 95 or above, you can use Windows HyperTerminal.

2.In the program’s terminal window, type AT&V and press ENTER to list your modem’s current parameters.

3.Record your parameters by saving the screens and sending them to your printer.

4.Type AT&W1Z and press ENTER to clear your stored parameters and reset your modem to factory default.

5.Close the terminal program.

Step 6: Upgrade the Modem’s Firmware

Before you begin the following procedure, read the README.TXT file extracted from the upgrade archive file. Note the file name for the new firmware (example: ARQG125A.HEX).

Warning: Never install an older version of firmware over a newer version. Doing this WILL DESTROY THE FLASH PROM! If the flash PROM is destroyed, the modem must be sent in for repair.

1.Run Flash Wizard by double-clicking its icon or file name, or by selecting it from the Start menu. The Identifying Devices dialog box is displayed as Flash Wizard locates and identifies the devices connected to your system.

Note: If the message ERROR: No valid devices detected is displayed, verify that the modem is turned on and that all cables are correctly and securely attached.

2.Click the modem to be upgraded, and then click Next to proceed.

3.Select the port to be upgraded from the Port list, select the appropriate .HEX file from the Hex File list, and then click Next to continue.

Note: Do not use FLASHLDR.HEX. This file is used internally by Flash Wizard.

4.The Progress dialog box appears, showing a status bar that indicates the progress of the up- grade.

Caution: Any disruption of the program during this stage of the upgrade can cause your modem to become inoperable. Wait for the Next button to become active before proceeding.

5.When the flash upgrade is complete, the message Programming Complete appears. Click Next to continue.

6.The Results dialog box appears next. Click Finish to exit Flash Wizard.

Step 7: Restore Your Parameters

Your modem has been updated. You can now open your terminal program to reprogram your modem pa- rameters or to confirm the update by typing ATI in the terminal window and pressing ENTER.

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Contents User Guide Patents Record of RevisionsRevision Date Description TrademarksTable of Contents MultiModemDID User Guide Contents Features Introduction and DescriptionIntroduction Safety We SupplyYou Supply Installation Assemble the ModemConnect the Modem to Your System Removing Your Old Modem from Windows Connect the Modem to the AC Power OutletFrom Windows 2000, XP Front Panel of the MultiModemDID Modem OperationOperation Did OperationDial-Up Networking Connecting to the InternetAT Commands, S -Registers Result Codes Answer AT CommandsRepeat Last Command Communication Standard SettingEcho Online Data Characters Echo Command Mode CharactersNumber ATDT1028806127853500$123456789 DS=n Dial Stored Telephone NumberModulation Handshake Monitor Speaker ModeReturn Online to Data Mode Result Codes Enable/DisableResult Code Options Modem ResetTone Dialing Result Code FormatXON/XOFF Pacing Control Load Factory SettingsAsynchronous Communications Mode Data Terminal Ready DTR ControlStore Dialing Command Test CommandsDisplay Current Settings Store Current ConfigurationOnline command mode. The modem receives a \Bn \Bn Transmit Break\Kn Break Control \Vn Protocol Result Code \Nn Error Correction Mode Selection\Tn Inactivity Timer \Qn Flow Control SelectionView Numbers in Blacklist Adaptive Answer Result Code EnableDC n AT Command Control Direct Connect Enable$Dn DTR Dialing Cisco ConfigurationCommand Speed Response Command +DCS=x,y Select V.44 Data CompressionData Compression Reporting Command +DS44=n V.44 Data CompressionEnable Synchronous Buffered Mode Subparameters Modulation SelectionMod value Valid max-rate values bps PCM Upstream Ignore CommandsCommand +PCW=n Call Waiting Enable Modem on Hold EnableCommand +PMHT=n Modem on Hold Timer Command +PMHR=n Modem on Hold InitiateQuick Connect Control Other CommandsCommand +VCID=n Caller ID Selection Command +VDR= x, y Distinctive Ring ReportCommand %%%ATCR Remote Configuration Escape Sequence Command +++ATCR Escape SequenceMT5634ZBA-DID Initialization Recommendations Digit Format Busy-Out Timer at End of CallWait for Digit Time-Out Time Number of did Digits ExpectedDF2 Format for Reporting Incoming did NumberDF0 DF1Page Registers Register Unit Range Default DescriptionValue Rate Value SpeedValue Digital loss S42Invalid command Command executedRing signal detected Carrier signal lost or not detectedPage Remote Configuration Basic ProcedureSetup Changing the Remote Escape Character Troubleshooting None of the Indicators LightModem Does Not Respond to Commands Modem Dials But Cannot Connect Fax and Data Software Can’t Run at the Same Time Modem Cannot Connect When AnsweringModem Disconnects While Online Modem Doesn’t Work with Caller IDDid Troubleshooting FCC Part 68 Telecom Appendix a Regulatory ComplianceIndustry Canada FCC PartFax Branding Statement Canadian Limitations NoticeFax Appendix B Technical SpecificationsAppendix C Upgrading the Modem’s Firmware Upgrade OverviewExtract the Upgrade Files Standard Linux Serial Port Definitions Appendix D Installing a Modem Under LinuxInstallation Select Dialup Configuration ToolSelect RH PPP Dialer Calling the ISPIndex SymbolsMultiModemDID User Guide Index MultiModemDID User Guide Index
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