Lantronix 2100, 4100 manual Troubleshooting, Status Lights on UBox

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7: Troubleshooting

Figure 7-1. Status Lights on UBox 4100

SYSTEMNETWORK

USB

Figure 7-2. Status Lights on UBox 2100

SYSTEM 4 3 2 1

USB 12

1 2 3 NETWORK

Note: For a detailed description of every light and its status, please read

8: Status Light Behavior.

While the UBox is booting up, different status lights turn on and off. Once the UBox is running, the status lights have new meanings that help troubleshoot the UBox.

UBox User Guide

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Contents UBox USB Device Server User Guide Part Number Revision D JuneRevisions TrademarkCopyright Contacts Lantronix Corporate HeadquartersContents Changing the UBoxs Settings ContentsTechnical Support Resetting the UBox HardwareTroubleshooting USB Devices CE Mark Declaration of ConformityDisconnect Printer for Auto Connect Summary of Chapters Using This GuidePurpose and Audience Remaining chapters in this guide includeUSB Speeds and Throughput IntroductionModel and Part Numbers Connectivity to USB Devices Supported DevicesCompatible USB Devices Connectivity to a NetworkWhats Inside the Package Hub SupportRequirements Windows Windows XP and Vista 32 bitConnect the UBox’s Power Supply and Read the LEDs Installing the UBoxInstalling the UBox Hardware Connect the UBox to Your NetworkInstalling the UBox UDS4100 System LEDsInstalling the UBox Software To install the UBox SoftwareUSB Devices Tab Uninstalling the Lantronix UBox Software Servers Tab Displaying a UBoxOverview Using USB Devices on the NetworkConnecting Your USB Device Connect a USB Device to the UBoxAction Using USB Devices on the NetworkReview the following information on the USB Devices tab Status Connect a Networked USB DeviceDevice Name LocationDisconnect Your USB Devices One UBox with Multiple Users Using Multiple UBoxes and USB DevicesCompound Devices Multiple UBoxes and USB DevicesPC Connectivity to UBoxes and UBS Devices Other Ways to Connect and Disconnect USB DevicesUBox Groups on Multiple UDP Ports SummaryUsing the UBox System Tray Auto Connecting Printers To use the auto connect featureAuto Connect Enabled Disconnect Printer for Auto ConnectOn the USB Devices tab, select the UBox to disconnect Using Forced Device DisconnectTo use Forced Device Disconnect From the Advanced menu, select Force Device DisconnectUsing Multi-and Single-User Connect Modes Forced Device Disconnect on the Advanced MenuDevice Status Separating Compound Devices Separating Compound DevicesTypes of USB Devices To separate compound devicesChanging the UBoxs Settings Viewing UBox SettingsServer # Changing the UBoxs SettingsStatus column, the following may display Server NameEditing Server Settings Access Tab To edit the UBox’s Settings on the Access TabConnect Mode Firmware UpgradeUpdate the following settings as desired Editing Server Settings Network Tab IP Address, Subnet Mask, and Gateway for the UBox IP AddressAssignment UDP Port Subnet MaskGateway TCP PortEditing Server Settings USB Device Configuration Tab Cfg Location/SerialNumber Following information displays at the top Connection Applying, Canceling, or Removing Server SettingsReenter Password Share Mode To update the firmware Restoring Default SettingsTo restore the UBox to factory settings Updating the UBoxs FirmwareUpdate Server Firmware Click the Close button UBox User GuideEnter the following information Overriding Server Network SettingsTo override network settings Refreshing Data You can get more information about ZeroConf atTo update your computer’s settings Changing Local Software SettingsUpdating Personal Communication Settings Multicast Address Changing Local Software SettingsClient Name Updating Server Access Settings Update the following information as neededDevice Serial # Viewing or Removing Device PasswordsTo view or remove USB device passwords Switching Between Sets of UBoxes Before You Begin TroubleshootingTroubleshooting Status Lights ‹ OffTroubleshooting Status Lights on UBoxSystem Status Lights 2 Boot-UpSystem Status Light Off / System System 2 isOn / System Status 2 is OffTroubleshooting UDP Ports To ping the UBox Troubleshooting Network IssuesCommunication Between your PC and the UBox Is Not ListedFirewalls Resetting the UBox HardwarePower-Cycling or Using the Reset Button Final StepRebooting the UBox into Safe Mode Using the Reset Button To boot into safe modeTo troubleshoot issues with multiple users of a USB device Troubleshooting USB DevicesTo troubleshoot problems with USB Devices Technical SupportTroubleshooting Status Light Behavior Position of Status Lights on the UBoxSystem 2 red/amber blink Status Light BehaviorIf System 1 green System 2 and System 3 both Refer to -4. UBox Status Lights -- UBox is RunningSystem 2= on and System 3= on System 2= OFF and System 3= OFFSystem 2= on and System 3= OFF System 2=OFF and System 3= onConfiguring the Windows XP Firewall To determine Windows XP versionTo obtain your IP address AConfiguring the Windows XP FirewallTo obtain your UDP and TCP port numbers To obtain the Advanced Settings window Local Area Connection Properties Advanced TabAdvanced Settings Window To add your UDP Port to the firewallTo add your TCP port to the firewall To close the remaining windowsTo access your firewall software Select On Click the Exceptions tab UBox User Guide11. Exceptions Tab Select UDP Click OK 13. Add a Port Window TCPCanada Digital Apparatus EMI Standard Compliance UBoxCE Mark Declaration of Conformity Manufacturers Name and AddressBCompliance UBox Australia/New ZealandDisclaimer and Supplementary Information TranslationRoHS Notice SLB SLP SCS SLS DSCDeclaration of Conformity CCompliance UBox Manufacturer’s Contact Lantronix Software License Agreement DLantronix Software License Agreement Lantronix Warranty

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