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| 7: Troubleshooting |
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| Status |
| Condition |
| Suggestions |
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| SYSTEM 2 is |
| The UBox is configured to | Verify the following: |
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| On / SYSTEM 3 |
| use a static IP and does | The computer trying to communicate |
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| is Off |
| not show any users |
| with the UBox is on the same static |
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| connected to it. |
| IP Ethernet subnet. |
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| The computer has the current UBox |
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| software installed. |
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| The UBox software has the UDP port |
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| set correctly (default 10010). |
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| The computer does not have a |
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| personal firewall activated. |
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| SYSTEM 2 is |
| The UBox obtained an IP | Verify the following: |
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| Off / SYSTEM 3 |
| address using Zeroconfig | The computer trying to communicate |
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| is On |
| and does not show any |
| with the UBox is also on the Zeroconfig |
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| users connected to the |
| subnet. |
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| UBox. |
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| The computer has the current UBox |
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| software installed. |
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| The UBox software has the UDP port |
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| set correctly (default 10010). |
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| The computer does not have a |
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| personal firewall activated. |
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| Status 2 is Off / |
| This is normal and |
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| Status 3 is Off |
| indicates that the UBox |
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| hardware is working. It has |
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| obtained an IP address and |
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| has detected users (client |
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| computers) connected to it. |
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USB Status Lights:
Locate the green light under USB that corresponds to the USB port to which your USB device (e.g., printer or scanner) is connected.
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| Status | Condition | Suggestions |
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| Off | The UBox does not have power. | Check the UBox's power supply and its |
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| connection to an outlet. |
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| Blinking | Blinking may indicate the UBox | Currently, the UBox does not support |
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| hardware does not support your | isochronous USB devices (e.g., webcams |
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| and USB speakers). | |
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| USB device or is having | |
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| problems communicating with | If you have a USB device that is not |
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| the device. | |
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| isochronous, please check the Lantronix | |
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| web site or contact Lantronix Technical |
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| Support. |
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| Note: While most USB devices work with |
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| the UBox, future software updates from |
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| Lantronix will support certain incompatible |
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| USB device. Please go to the Lantronix web |
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| site or contact Lantronix Technical Support |
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| for more information about compatible |
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| devices. |
UBox User Guide | 52 |