Lantronix 2100 Rebooting the UBox into Safe Mode Using the Reset Button, To boot into safe mode

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7: Troubleshooting

Figure 7-3. Resetting the UBox 4100

Reset Button

3.Using the paper clip, quickly press the reset button inside the hole. The UBox resets.

Figure 7-4. Resetting the UBox 2100

Reset Button

Rebooting the UBox into Safe Mode Using the Reset Button

If you have made an unwanted change to the UBox settings and can no longer access the UBox, you can boot it into a “safe mode.” In this mode, the UBox reboots using default settings (e.g., multi-user connect mode or default IP mode) and allows you to view and edit the settings.

To boot into safe mode:

1.Press and hold the reset button until the lights turn off (this takes 3 or more seconds). It takes approximately 15 seconds to complete the reset.

2.In the Lantronix UBox application, make sure that your Local UDP Port is 10010.

UBox User Guide

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Contents UBox USB Device Server User Guide Part Number Revision D JuneTrademark Copyright ContactsRevisions Lantronix Corporate HeadquartersContents Changing the UBoxs Settings ContentsResetting the UBox Hardware Troubleshooting USB DevicesTechnical Support CE Mark Declaration of ConformityDisconnect Printer for Auto Connect Using This Guide Purpose and AudienceSummary of Chapters Remaining chapters in this guide includeUSB Speeds and Throughput IntroductionModel and Part Numbers Supported Devices Compatible USB DevicesConnectivity to USB Devices Connectivity to a NetworkHub Support RequirementsWhats Inside the Package Windows Windows XP and Vista 32 bitInstalling the UBox Installing the UBox HardwareConnect the UBox’s Power Supply and Read the LEDs Connect the UBox to Your NetworkInstalling the UBox UDS4100 System LEDsInstalling the UBox Software To install the UBox SoftwareUSB Devices Tab Uninstalling the Lantronix UBox Software Servers Tab Displaying a UBoxUsing USB Devices on the Network Connecting Your USB DeviceOverview Connect a USB Device to the UBoxAction Using USB Devices on the NetworkReview the following information on the USB Devices tab Connect a Networked USB Device Device NameStatus LocationDisconnect Your USB Devices Using Multiple UBoxes and USB Devices Compound DevicesOne UBox with Multiple Users Multiple UBoxes and USB DevicesOther Ways to Connect and Disconnect USB Devices UBox Groups on Multiple UDP PortsPC Connectivity to UBoxes and UBS Devices SummaryUsing the UBox System Tray Auto Connecting Printers To use the auto connect featureAuto Connect Enabled Disconnect Printer for Auto ConnectUsing Forced Device Disconnect To use Forced Device DisconnectOn the USB Devices tab, select the UBox to disconnect From the Advanced menu, select Force Device DisconnectUsing Multi-and Single-User Connect Modes Forced Device Disconnect on the Advanced MenuDevice Status Separating Compound Devices Types of USB DevicesSeparating Compound Devices To separate compound devicesChanging the UBoxs Settings Viewing UBox SettingsChanging the UBoxs Settings Status column, the following may displayServer # Server NameEditing Server Settings Access Tab To edit the UBox’s Settings on the Access TabConnect Mode Firmware UpgradeUpdate the following settings as desired Editing Server Settings Network Tab IP Address, Subnet Mask, and Gateway for the UBox IP AddressAssignment Subnet Mask GatewayUDP Port TCP PortEditing Server Settings USB Device Configuration Tab Cfg Location/SerialNumber Following information displays at the top Connection Applying, Canceling, or Removing Server SettingsReenter Password Share Mode Restoring Default Settings To restore the UBox to factory settingsTo update the firmware Updating the UBoxs FirmwareUpdate Server Firmware Click the Close button UBox User GuideEnter the following information Overriding Server Network SettingsTo override network settings Refreshing Data You can get more information about ZeroConf atTo update your computer’s settings Changing Local Software SettingsUpdating Personal Communication Settings Multicast Address Changing Local Software SettingsClient Name Updating Server Access Settings Update the following information as neededDevice Serial # Viewing or Removing Device PasswordsTo view or remove USB device passwords Switching Between Sets of UBoxes Troubleshooting Troubleshooting Status LightsBefore You Begin ‹ OffTroubleshooting Status Lights on UBoxSystem Status Lights 2 Boot-UpSystem Status Light System 2 is On / SystemOff / System Status 2 is OffTroubleshooting UDP Ports Troubleshooting Network Issues Communication Between your PC and the UBoxTo ping the UBox Is Not ListedResetting the UBox Hardware Power-Cycling or Using the Reset ButtonFirewalls Final StepRebooting the UBox into Safe Mode Using the Reset Button To boot into safe modeTroubleshooting USB Devices To troubleshoot problems with USB DevicesTo troubleshoot issues with multiple users of a USB device Technical SupportTroubleshooting Status Light Behavior Position of Status Lights on the UBoxSystem 2 red/amber blink Status Light BehaviorIf System 1 green System 2 and System 3 both Refer to -4. UBox Status Lights -- UBox is RunningSystem 2= OFF and System 3= OFF System 2= on and System 3= OFFSystem 2= on and System 3= on System 2=OFF and System 3= onConfiguring the Windows XP Firewall To determine Windows XP versionTo obtain your IP address AConfiguring the Windows XP FirewallTo obtain your UDP and TCP port numbers To obtain the Advanced Settings window Local Area Connection Properties Advanced TabAdvanced Settings Window To add your UDP Port to the firewallTo add your TCP port to the firewall To close the remaining windowsTo access your firewall software Select On Click the Exceptions tab UBox User Guide11. Exceptions Tab Select UDP Click OK 13. Add a Port Window TCPCompliance UBox CE Mark Declaration of ConformityCanada Digital Apparatus EMI Standard Manufacturers Name and AddressAustralia/New Zealand Disclaimer and Supplementary InformationBCompliance UBox TranslationRoHS Notice SLB SLP SCS SLS DSCDeclaration of Conformity CCompliance UBox Manufacturer’s Contact Lantronix Software License Agreement DLantronix Software License Agreement Lantronix Warranty

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